HOTEL EL DORADO

Hotels
8 (3540 reviews)
Barros Arana 348 , Concepción , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly, attentive staff
Good restaurant / food praised by some
Competitive price / good value
Buffet breakfast available
Clean and comfortable in some rooms
Cons:
Rooms often hot / lack of effective air conditioning
Cleanliness issues: odors, dirty plates, used rooms
Reception problems with cancellations and inconsistent service
Hotel and rooms feel dated / worn
Limited parking (small cars only)
Breakfast variety sometimes poor
Bathroom issues: slippery floors, loose fixtures
Poor TV cable / in-room entertainment

Categories

Cleanliness
6
Multiple guests reported humidity/odors in rooms and carpets, dirty breakfast plates, 'used' rooms and general cleanliness issues.
Service
9.5
Staff repeatedly described as very friendly and attentive (several mentions of excellent reception and restaurant service), though a few complaints about reception handling cancellations.
Location
10
Consistently praised as very central, convenient and safe across many reviews.
Room Quality
6.5
Frequent complaints about rooms being hot (lack of/poor AC), worn fixtures (loose sink, bad door latch), slippery bathrooms and generally dated/used rooms.
Amenities
7.5
Mixed mentions: limited parking (small cars only), poor/old TV cable, no in-room AC in many units, but basic amenities (breakfast buffet, restaurant) available.
Value for Money
9
Several guests highlighted good price-quality ratio and affordable rates; one review noted poor value but overall price perceived positively.
Food and Beverage
7.5
Food receives mixed feedback: restaurant praised by some (good quality, good drinks), while others found breakfast limited or dinner merely regular; occasional hygiene concerns noted.
Overall Experience
8
Overall a generally positive stay driven by location and staff, tempered by room comfort, cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:45

Property Description

Convenient Location
Located in Concepción, HOTEL EL DORADO offers easy access to major universities and stadiums in the area. With free private parking and airport transfers, getting around is a breeze.

Comfortable Accommodation
Each room at the hotel is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. The 24-hour front desk, room service, and safety deposit box ensure a stress-free stay for all guests.

Dining and Entertainment
Guests can enjoy delicious meals at the on-site restaurant and unwind with a drink at the bar. Free WiFi throughout the property keeps everyone connected during their visit.

Book your stay at HOTEL EL DORADO now for a memorable experience in Concepción!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Location

Guest Reviews

8
Based on 3540 reviews
Cleanliness: 6
Service: 9.5
Location: 10
Room Quality: 6.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8
M
MaryAndrea • family_with_children • cl
8
Grata estadía
Pros:

La ubicación, la amabilidad del personal, los espacios comunes. La comida muy buena y los tragos ricos

Cons:

La habitación muy cómoda pero calurosa. Tenía aire acondicionado pero no enfriaba bien. Porque el equipo es antiguo.

2026-03-07 • via Nuitee
I
Inostroza • couple • cl
8
Pros:

El baño

Cons:

Que la recepcionista no haya cancelado la confirmación,cuando le expliqué que no se me permitía por la página

2026-03-07 • via Nuitee
I
Inostroza • couple • cl
5
Pros:

El baño.

Cons:

Que no estén capacitados para realizar una cancelación.

2026-03-07 • via Nuitee
J
José De Gregorio • couple • cl
10
2026-03-06 • via Nuitee
O
Ossandon • family_with_children • cl
7
Reguleque
Pros:

Buena ubicación

Cons:

No tenía aire acondicionado

2026-03-06 • via Nuitee
G
gustavo • family_with_children • cl
9
2026-03-06 • via Nuitee
R
Roberto • couple • cl
9
buen lugar, buenos servicios al mejor precio
Pros:

de verdad que se nota la nueva administración del hotel, personal super amable, y dispuesto a colaborar. El restaurante, excelente, buena relación precio calidad, y la atención muy buena.

Cons:

hice el alcance, que ya las almohadas, que es un detalle, podrían ser reemplazadas...

2026-03-05 • via Nuitee
M
Maria Jose • family_with_children • cl
10
2026-03-05 • via Nuitee
R
Rodrigo • solo_traveller • cl
7
2026-03-05 • via Nuitee
A
Alejandra • family_with_children • cl
8
Buen precio calidad
Pros:

Cómodo, limpio, buen desayuno

Cons:

El ruido de las gaviotas no nos dejó dormir bien

2026-03-05 • via Nuitee
R
Raul • solo_traveller • cl
10
2026-03-05 • via Nuitee
P
Patricio • family_with_children • cl
8
Recomiendo este Hotel.
Pros:

Todo bien, falta mas variedad pero bien.

Cons:

Todas las habitaciones deberían tener aire acondicionado.

2026-03-05 • via Nuitee
L
Luis • family_with_children • cl
7
Comparativamente en tv y comida menos que otros de similar.valor.
Pros:

El orden .

Cons:

El desayuno pobre y la cena solo regular .

2026-03-05 • via Nuitee
M
MARÍA DEL CARMEN NÚÑEZ • couple • uy
9
2026-03-05 • via Nuitee
D
david • family_with_children • cl
10
Pros:

La atencion personal muy amable

Cons:

Television el cable malo

2026-03-04 • via Nuitee
P
paulette • couple • cl
8
Pros:

La ubicación y el personal muy amable

Cons:

La chapa de la puerta del baño estaba mala
El lava mano estaba suelto

2026-03-04 • via Nuitee
P
poblete waghorn • family_with_children • cl
9
Agradable.
Pros:

Me gustó mucho la atención del personal, tanto a nivel de recepción, así como también los que atendían en el Restaurant y en la Cafetería.

Cons:

La pieza debería tener Aire Acondicionado.

2026-03-04 • via Nuitee
S
Sebastian • couple • us
1
Estacionamiento solo para autos pequeños, habitaciones usadas
Pros:

Nada

Cons:

Mala recepción, 0 experiencia de la recepción, te entregan habitaciones usadas.
No me dieron solución para estacionar mi camioneta.

2026-03-03 • via Nuitee
A
Alvaro • couple • cl
9
2026-03-03 • via Nuitee
R
Ricardo • family_with_children • cl
8
2026-03-03 • via Nuitee