HOTEL EL DORADO

Hotels
Independent
8.2 (23 reviews)
Barros Arana, 348, Concepción, Bío Bío, 4070170 , Concepción , CL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Conference space
Free breakfast
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean hotel
Cons:
Old beds/soft mattresses
Mixed reviews on room quality

Categories

Cleanliness
7.5
Guests appreciated the clean hotel, although some mentioned room carpeting as a cleanliness concern.
Service
8
Friendly staff were highlighted as a positive aspect, while a few guests mentioned longer wait times.
Location
8
The hotel's central location in the civic center of Concepción was praised by guests.
Room Quality
6.5
Mixed reviews on room quality, with some guests mentioning old beds/soft mattresses.
Amenities
7.5
Limited mentions on amenities, but garage/courtyard parking was appreciated.
Value for Money
6
Mixed opinions on the value for money, with some guests finding the hotel to be expensive for the services offered.
Food and Beverage
7.5
No specific mentions on food and beverage services in the provided review.
Overall Experience
7.5
Overall positive experience highlighted by the traditional hotel ambiance and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-04 21:19

Property Description

Discover the perfect blend of comfort and convenience at HOTEL EL DORADO, situated in the heart of Concepción.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel, making it easy to catch up on work or connect with loved ones.

Delicious Start to Your Day
Enjoy a complimentary buffet breakfast daily from 7:30 AM to 10:00 AM, ensuring you're fueled for your adventures in the vibrant city.

Versatile Event Space
With over 2422 square feet of meeting space and three well-equipped meeting rooms, we are the ideal destination for your next business event or special celebration.

Book your stay at HOTEL EL DORADO today for an unforgettable experience in Concepción!

Important information:

  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 15-device limit. WiFi in public areas is also free and has a 15-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.2
Based on 23 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 7.5
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.5
D
Diego
6
Pros:

Hotel sem grandes destaques, mas em condicoes e staff atencioso.

2025-06-07 via Nuitee
F
FRANCIS
10
Pros:

me encanto personal amable y el desayuno maravilloso.

2025-05-30 via Nuitee
T
Thomas Andre
8
Pros:

Traditional hotel in the civic center of Concepción. 24 hours garage/courtyard parking. Friendly staff, clean hotel, while room with carpet. Old bed/soft mattress.

2025-04-20 via Nuitee
F
Francisco partner
6
Pros:

En general se notaba una construcción antigua pero muy limpia, la atención del personal muy buena pero no cuenta con aire acondicionado y el desayuno no se parecía mucho a lo mostrado en las fotos

2025-02-20 via Nuitee
R
Rosa
10
100 de 100 feliz
Pros:

fue genial, los empleados todos muy amables, el desayuno rico, la limpieza genial, totalmente recomendable

2025-02-18 via Nuitee
M
Mauricio
10
Pros:

Best to stay in Downtown Concepcion.
Compare to El Araucano this has a real parking lot.
That's what make the difference.

2025-02-17 via Nuitee
J
Jorge partner
2
Pros:

Acepto cancelacion a ultima hora y reembolso completo. Gracias

2025-02-16 via Nuitee
T
Timothy family
8
Pros:

Hotel El Dorado is a bit run down but honestly is a fine value for the money. Our beds were comfortable and the sheets clean. The breakfast was not great but had enough options for most. The hotel is on one of Concepcion’s central streets, but it wad not particularly lively during our weekend nights there. Oh, there is no air conditioning, but a window opens in each room, and that was good enough.

2025-01-12 via Nuitee
J
Julita
8
Pros:

We arrived before checkin and were allowed to get in our room, nice after a long flight. Parking was easy off the street and in a secure lot and the bellman helped us with our bags right away. At night a nearby restaurant was a great choice to walk to and there was a bank across the street to get a good exchange from US $ to pesos. The next night we ate at the hotel restaurant which was fine. Their breakfast each morning started our day’s adventures.

2024-11-22 via Nuitee
N
Nayana B
10
Pros:

It's amazing!!!

2024-10-26 via Nuitee
A
ANDREZZA
8
Pros:

O hotel é bem localizado, os quartos são confortáveis, os funcionários são simpáticos.

2024-10-25 via Nuitee
S
Shawn
10
Unique experience
Pros:

This hotel was not what we expected. It is older and it shows. Still, the beds were comfortable. The rooms are very clean. The staff are great! We liked the food very much. We stayed only one night but it was memorable.

2024-10-23 via Nuitee
A
Ana Paula
8
Concepcion’s home
Pros:

A recepção foi fantástica! Super atencioso, nos ajudou com locais pra comer e passear próximos do hotel.

2024-10-20 via Nuitee
L
Lymarie family
8
Pros:

Durante mi breve estadía en Concepción me enferme, el hotel nos permitió un "late check out" sin costo adicional, fueron súper considerados conmigo.

2024-10-15 via Nuitee
G
Gonzalo
8
Reclamo
Pros:

Lamentablemente no se respetó el precio acordado en la app, se cobró un impuesto que no estaba informado en hotels.com, lo que me complicó porque tenía valores similares en hoteles con mejor puntuación.
Incluso en otras aplicaciones tenía el mismo hotel con mejor precio pero preferí Hotels.com aún siendo un costo mayor

2024-10-08 via Nuitee
L
LORETO
4
Pros:

Baño tapado, toallas agrisadas, suciedad, se evalúa costo beneficio, no es recomendable

2024-09-28 via Nuitee
T
THOMAS
10
Pros:

Excellent staff. Very attentive.

2024-04-16 via Nuitee
E
Edgardo
10
Hotel muy central Excelente atención
Pros:

Excelente hotel Piezas cómodas Muy central Con "glamour" que mantiene Excelentes desayunos y por sobre todo ..excelente atención Desayuno muy bueno

2024-03-25 via Nuitee
Y
Yun Sil
6
Terrible Wi-Fi connection, and customer service
Pros:

Wi-Fi connection at my room was terrible, and when I communicated this to the front desk, they did not believe me, saying that nobody else has complained. I won’t recommend it!

2024-01-27 via Nuitee
J
Joaquin family
8
Pros:

Es un buen hotel, y se presenta como una buena experiencia, si se debe considerar que el hotel es mas viejo, por lo que hay pequeñas cosas y detalles. Tiene buen desayuno, con variedad y cantidad de cosas.
Las piezas a pesar de tener excelente luz, no poseen demasiada ventilación ni aire acondicionado, para soportar el calor que se acumulaba

2024-01-15 via Nuitee