Hotel Casa Azcona

Hotels
8.6 (35 reviews)
Avenida de Belascoain, 24 , Zizur Mayor , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Comfortable beds
Good food options
Helpful host
Well maintained
Cons:
Long check-in process
No parking available
Distance from the Camino
Hot water issues
Late breakfast service
Broken TV

Categories

Cleanliness
8.9
Reviewers consistently highlighted the cleanliness of the hotel with numerous positive remarks.
Service
8.7
Staff friendliness and helpfulness were often praised, although some guests experienced issues with check-in and fluctuating hot water.
Location
7.5
Many guests found the location convenient, but some noted it was far from certain destinations and lacked parking.
Room Quality
8.3
Guests enjoyed the comfortable beds and well-maintained rooms, though there were isolated complaints about maintenance issues.
Amenities
7.8
The hotel's amenities like Rituals toiletries were appreciated, but there were no mentions of amenities like a gym or pool.
Value for Money
7.5
Most guests felt the hotel offered good value, with only minor suggestions for improvement.
Food and Beverage
8
Dining at the hotel was generally seen as a positive experience, though breakfast timing could be improved.
Overall Experience
8.7
The overall experience was frequently described as exceptional or very good, indicating high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:19

Property Description

Charming Traditional Manor House in the Heart of the Town

Comfortable and Quality Rooms: Experience a stay in fully-equipped rooms that offer the perfect blend of comfort and quality, ensuring a relaxing retreat during your visit.

Homely Restaurant with Regional Delicacies: Indulge in the flavors of the region at the on-site restaurant, where you can savor a variety of typical regional dishes in a cozy and inviting atmosphere.

Convenient Location for Exploring: With easy access to Pamplona city center and a bus service right outside the hotel, you can effortlessly explore the town and its surrounding attractions, making it an ideal base for your adventures in Navarra.

Book now to immerse yourself in the charm and comfort of our traditional manor house hotel!

Important information:

Please inform Hotel Casa Azcona in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the Zizur Mayor local parties are held from 14 September to 18 September. During this time guests may experience increased noise, including during the night.

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.6
Based on 35 reviews
Cleanliness: 8.9
Service: 8.7
Location: 7.5
Room Quality: 8.3
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.7
H
Heidi
10
Unexpected gem.
Pros:

The woman that checked us in was wonderful. The room was great and the food delicious. We were really glad we picked this hotel. Great price as well!

2024-12-05 via Nuitee
J
Jaime
10
Pros:

Todo bien

2024-10-26 via Nuitee
P
Peter partner
8
Pros:

The staff were lovely and very friendly, and the hotel was a nice family run business so it was a shame that there is virtual little facilities within the local area.

2024-09-15 via Nuitee
J
Jennifer partner
10
Pros:

Chema & Silvia were FABULOUS, so courteous, very nice, friendly, accommodating, they offered great suggestions and took their time to even chit chat with us, although they were busy…they were GREAT!!!

2024-07-08 via Nuitee
P
Peter partner
8
Pros:

Good overnight stop for us on a motorcycle.

2024-06-05 via Nuitee
M
Marcela partner
10
Pros:

Es un hotel viejo, con colchones muy malos. Y con difícil acceso al casco viejo de Pamplona.

2024-05-15 via Nuitee
R
raul partner
10
Pros:

La atención es excelente, cercana y amable. Cenamos y desayunamos en el bar del hotel y la verdad es que muy contentos, variedad y calidad en lo que tomamos.
El habitación pequeña pero muy limpia y sin ruidos exteriores. Echamos de menos un secador pero lo solicitamos en recepción y nos dejaron uno muy amablemente.
Pese a solicitar cama de matrimonio nos encontramos dos camas, pero ciertamente dormimos muy bien.
Una buena opción sin duda.

2024-03-30 via Nuitee
J
Jean-François partner
8
Pros:

Accueil chaleureux. Literie de bonne qualité, confortable. Chambre agréable.

2023-11-05 via Nuitee
R
Robyn
10
Great value all round!
Pros:

A wonderful location just outside Pamplona. Bus opposite hotel takes you to centre of Pamplona. Sylvia is a fabulous host.

2023-10-20 via Nuitee
R
Robert
10
Good Bar
Pros:

Great bar and restaurant if a little slow in terms of service. Big room with really good shower. Overall not cheap though.

2023-09-21 via Nuitee
O
Oscar family
10
Pros:

Nos gustó la amabilidad de dueños y personal. Silvia un ser humano alucinante!!!!.
Habitación muy cómoda, silenciosa. Desayunos y restaurante excelente!!! Sin duda en próximo viaje, volveremos!!!

2023-08-08 via Nuitee
J
Josef
6
Great stay near Pamplona
Pros:

We had a room with a window to the interior courtyard, the two single beds were comfortable and the bathroom was very good, great shower.

2023-05-04 via Nuitee
L
Luis
8
Colchón incómodo
Pros:

La habitación limpia y funcional,el único pero la cama que aunque inmensa el colchón muy blando y a los que padecemos de la espalda nos deja bastante tocados,por lo demás muy recomendable y los propietarios muy amables.

2023-04-30 via Nuitee
I
Imelda family
10
Pros:

Very comfortable and highly hospitable. The dining experience was superb. Would definitely stay here again.

2023-04-02 via Nuitee
J
jimcS1070XN NONE us
8
Nice hotel..a bit off the camino...
Pros:

A decent walk off the camino to get here (and back). Room was good. The cafeteria/bar was noisy and good.... good aesthetics. The clerk at the desk was neither pleasant nor unpleasant..just there..not too helpful. May have had to do with the non-Spanish speaking guests. The wait staff/bartender more than made up for the desk clerk.

2019-09-15 via Tripadvisor
S
SusanM Couples ie
6
Clean hotel located not far from Camino trail. Noise from bar was off-putting.
Pros:

· The room was clean. The shower was great. The location, although a little outside the town and a little off the Camino route was ok. The bar had a decent menu, the food was tasty, and the menu was in English too.
· Noise! We got the dreaded room 103. It was right above the patio area where there was noise from customers until quite late. When I asked the girl on reception what time the bar closed and if the noise would stop then, she rose her eyes to heaven and said it would be closed at ten o'clock and that, yes, the noise would stop then. It didn't. It went on and on, and also, because the hotel has wooden floors throughout and is very open, the sound of banging doors resonated through the building too. The noise from the bar and the attitude of the reception staff would put me off ever staying here again. The bar staff were lovely though. Maybe they should operate the reception too.

2019-05-20 via Tripadvisor
2
265paulinef Couples
8
Passing through to the ferry
Pros:

Beautiful chalet style hotel. Clean and comfortable. Good food in restaurant. We stayed in September when the local fiesta was held, very colourful and a little noisy but we enjoyed our stay. To be fair the fiesta moved down the road in the evening so no sleep disturbances. Would definitely stay again

2018-10-31 via Tripadvisor
S
sellybond Family
10
On the roaf
Pros:

We spent our first night on the way home here the hotel was very comfortable hot water lovely room . It is obviously the local hotspot . As we were travelling we only had a snack in the evening . Would we go back absolutely . Thank you

2018-10-23 via Tripadvisor
V
Verified traveler
10
Pros:

This hostel was much better than anticipated. Clean, nice lounging spaces upstairs, and air conditioning. The staff were very helpful.

2018-07-26 via Nuitee
S
Shanklintowers Friends getaway
8
Great stay
Pros:

Spent a very enjoyable 2 nights. The rooms were large and comfortable, only thing missing was a hairdryer, but I had my own with me and although we didn’t try the restaurant, we ate in the cafeteria/bar both nights and had very enjoyable meals at a good price. . We decided to leave the car in the hotel car park and get a taxi to the city, which worked out very well. The cost each way was just over 10 euros.
The staff were very helpful and friendly and we would definitely return if we were visiting Pamplona again.

2018-05-19 via Tripadvisor