Getaway On Grafton

Hotels
8.3 (988 reviews)
157 - 159 Grafton Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Suitable for families
Cons:
Cleanliness issues
Some outdated amenities
Distance from attractions

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues like dusty air conditioner vents and an old dryer.
Service
8.51
Staff were described as friendly and helpful in multiple reviews.
Location
8.55
Generally good location, though some reviews note it can be a bit far from major attractions.
Room Quality
8.3
Rooms were noted as spacious and comfortable with good amenities.
Amenities
8.23
Amenities were generally good, but some appliances were outdated.
Value for Money
8.39
Good value for family accommodations was mentioned.
Food and Beverage
8.04
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.31
Overall enjoyable stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Self-Contained Apartments
Experience the comfort of fully air-conditioned, open-plan living spaces with modern kitchens equipped with dishwashers and microwaves. Enjoy the convenience of laundry facilities in each apartment.

Convenient Amenities and Services
Benefit from free Wi-Fi access and personalized travel assistance from our dedicated tour desk staff.

Tropical Oasis with a Resort Style Pool
Relax by the 13-metre pool and spa surrounded by lush tropical landscaping. Take in the refreshing breezes from your private balcony overlooking the vibrant city.

To experience the perfect blend of convenience and relaxation, book your stay at Getaway on Grafton now.

Important information:

Please note rooms are located up 2 flights of stairs, the property does not have a elevator.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that no refunds will be given for apartments vacated before standard check-out times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 988 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.3
Amenities: 8.23
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.31
J
Jenilee • family_with_children • au
9
Great time, great accomodation
Pros:

Family friendly, management were awesome, spacious apartment. Pool was lovely

2026-03-14 • via Nuitee
N
NIGRO • couple • au
7
2026-03-13 • via Nuitee
W
Whitney • family_with_children • au
9
2026-03-13 • via Nuitee
H
HAO • family_with_children • cn
8
Cons:

浴室的排风扇，与哪一个照明或空调的开关联动，没有服务的提示说明。所以排风扇无法开启使用。

2026-03-12 • via Nuitee
P
Paulo Francisco • family_with_children • au
10
Great place to stay in Cairns.
Pros:

Well maintained and appointed apartment/townhouse. Friendly staff with excellent communication. Would recommend and return.

Good location.

Cons:

Nothing

2026-03-11 • via Nuitee
B
Bec • family_with_children • au
7
2026-03-10 • via Nuitee
T
Tracey • extended_group • au
8
Great Location would stay again
Pros:

Very convenient location, with plenty of places within easy walking distance, including the Night Markets, Rusty’s Markets, the Cairns Esplanade, and a shopping centre that also has the train station for the Kuranda Scenic Railway.

Beautiful beaches are just a 15–30 minute drive north of Cairns, including Holloways Beach, Trinity Beach, Clifton Beach, and Palm Cove, to name a few.

Cons:

We had to rewash the plates, cutlery, and pans, as they weren’t properly cleaned. The exhaust fan was missing, and the rooms had very dusty blinds.

2026-03-10 • via Nuitee
J
Josef • extended_group • cz
7
2026-03-09 • via Nuitee
T
tapie • extended_group • au
8
2026-03-09 • via Nuitee
S
SUBAL CHANDRA SAHA • extended_group • in
10
Value for money
Pros:

Very nice experience

Cons:

Cleaning utensils

2026-03-08 • via Nuitee
七海 • extended_group • jp
7
2026-03-08 • via Nuitee
R
Riina • extended_group • ee
8
Pros:

Rahulik piirkond,parkimine autoga hinna sees, privaatne,basseini sai minnai otse terassilt.

2026-03-07 • via Nuitee
L
Luis Alejandro • extended_group • au
9
Pros:

Excellent location. Amenities are spot on and staff were excellent

2026-03-02 • via Nuitee
W
William • extended_group • ie
8
2026-03-02 • via Nuitee
A
Andrea • extended_group • de
7
2026-02-27 • via Nuitee
V
Victoria • extended_group • br
10
Pros:

Size of the room, good price for value, clean.

2026-02-27 • via Nuitee
N
Neville • couple • au
10
Very pleasant
Pros:

Location, facilities

Cons:

Room layout

2026-02-26 • via Nuitee
R
Rachel • extended_group • au
9
Homely apartment and clean & comfortable. Lovely staff.
Pros:

Lovely staff and 2 bedroom apartment was clean and had everything you needed in the kitchen.

2026-02-25 • via Nuitee
J
Jimmy_wang& • extended_group • cn
9
2026-02-25 • via Nuitee
J
Jodie • extended_group • au
10
Pros:

Trish was amazing couldn’t be more helpful
gave great advise on tours
would definitely stay again 👍

2026-02-23 • via Nuitee