Getaway On Grafton

Hotels
8.3 (1034 reviews)
157 - 159 Grafton Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Suitable for families
Cons:
Cleanliness issues
Some outdated amenities
Distance from attractions

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues like dusty air conditioner vents and an old dryer.
Service
8.51
Staff were described as friendly and helpful in multiple reviews.
Location
8.55
Generally good location, though some reviews note it can be a bit far from major attractions.
Room Quality
8.3
Rooms were noted as spacious and comfortable with good amenities.
Amenities
8.23
Amenities were generally good, but some appliances were outdated.
Value for Money
8.39
Good value for family accommodations was mentioned.
Food and Beverage
8.04
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.31
Overall enjoyable stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Self-Contained Apartments
Experience the comfort of fully air-conditioned, open-plan living spaces with modern kitchens equipped with dishwashers and microwaves. Enjoy the convenience of laundry facilities in each apartment.

Convenient Amenities and Services
Benefit from free Wi-Fi access and personalized travel assistance from our dedicated tour desk staff.

Tropical Oasis with a Resort Style Pool
Relax by the 13-metre pool and spa surrounded by lush tropical landscaping. Take in the refreshing breezes from your private balcony overlooking the vibrant city.

To experience the perfect blend of convenience and relaxation, book your stay at Getaway on Grafton now.

Important information:

Please note rooms are located up 2 flights of stairs, the property does not have a elevator.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that no refunds will be given for apartments vacated before standard check-out times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1034 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.3
Amenities: 8.23
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.31
C
Christine • extended_group • nz
9
Thanks to our hosts. Your hard work was noticed and much appreciated.
Pros:

The privacy was good and the hosts friendly and helpful. The rooms and bathrooms were light and bright and the balconies appreciated. The kitchen was well equipped and the laundry facilities were in the unit, not communal. There was a relaxed feel to the complex and the parking was easy. The proximity to central Cairns was good and the option of a stroll through the park was pleasant. Prior to arrival, the hosts went the extra mile to ensure a smooth check-in later. I would confidently recommend Getaway on Grafton to anyone who is looking for a quiet, private stay with excellent facilities backing them up. It is also located very conveniently to CPAC for those attending events there. Also, just a few minutes by taxi into the main shops, so not a prohibitive cost. There is a petrol station close by for any emergency food provisions along with a drinks / nibbles dispenser near the pool.. Thanks for a relaxing stay.

Cons:

No.. I can't think of anything we didn't like! I can say it was also better than "Rydges" BRISBANE, where I had stayed prior to arrival in Cairns.

2026-04-11 • via Nuitee
Y
Yannick • solo_traveller • fr
10
Pros:

L'accueil et la gentillesse du personnel de l'établissement, la situation, les équipements.

2026-04-08 • via Nuitee
J
James • couple • au
10
2026-04-07 • via Nuitee
J
Jose • extended_group • ar
10
2026-04-06 • via Nuitee
C
Cat • family_with_children • au
8
Quiet & spacious our apartment was great for myself and two teenagers. Trish and Chris were easy going and super hel
Pros:

Quiet, spacious, great location, great staff

2026-04-03 • via Nuitee
D
Dean • extended_group • gb
8
Clean spacious apartment with friendly and helpful staff
Pros:

Good location - very friendly staff

Cons:

Nothing

2026-04-03 • via Nuitee
A
aldo • couple • cl
9
2026-04-01 • via Nuitee
G
Grace • extended_group • au
10
Pros:

Loved the easy access to the pool for room and the staff were absolutely fantastic especially Trisha at the front desk, she made our trip experience even better!! Can’t recommend this place enough, I will be telling anyone who’s going to Cairns to stay here.

Cons:

Nothing it was amazing and perfect location easy to walk everywhere!

2026-04-01 • via Nuitee
L
Lucia • extended_group • nz
10
Pros:

Such good value for money, great location and very spacey. It was perfect for our 3 night stay 🥰

Cons:

If I really had to find something negative to say, the only thing is that in the main bedroom, there was layer of dust on the wall that the bed was against. Everything else was perfect!

2026-03-30 • via Nuitee
R
Rebecca • extended_group • au
7
Nice Cairns stay with kids
Pros:

We liked the space of the unit and children enjoyed the pool. Close walk to muddys, a but further from main town. Staff were friendly and helpful. Free off street secure parking. Great base for exploring the region.

Cons:

A couple things needed maintenance.

2026-03-30 • via Nuitee
S
Sarah • couple • au
10
Absolutely loved our stay! We’ll be back
Pros:

Easy to find, great location, great sized rooms, well equipped rooms and comfortable, friendly staff, lockable parking

Cons:

Nothing

2026-03-29 • via Nuitee
E
Ebanese • family_with_children • au
8
I liked the property & staff were brilliant but the bed were a little to hard
Pros:

Location ,rooms

Cons:

Bed was too hard

2026-03-29 • via Nuitee
W
Wai • extended_group • au
9
2026-03-28 • via Nuitee
C
cheryl • family_with_children • au
9
Relaxing, comfortable, very clean, convenient location
Pros:

Good location. Friendly receptionist

Cons:

It would have been nice to have an extra key (we didn’t ask though!!)

2026-03-28 • via Nuitee
C
C • couple • gb
9
2026-03-27 • via Nuitee
L
lorian • couple • au
9
clean and comfortable.
Pros:

very spacious and comfortable. had everything we needed. can't fault.

Cons:

we could hear what sounded like a child running up and down in the floor ablove at about 11pm.

2026-03-25 • via Nuitee
A
Adam • solo_traveller • au
8
2026-03-23 • via Nuitee
L
Lily • family_with_children • au
1
2026-03-21 • via Nuitee
D
Danny • couple • au
10
Great unit. Fantastic location, walking distance to city centre.
Pros:

Unit was comfortable. and met our expectations.

Cons:

Nothing.

2026-03-20 • via Nuitee
C
Carolyn • extended_group • au
9
Pros:

We loved our stay. It felt safe with the gates and the carparking was great

Cons:

Lots of steps.
But it's good to work off all the food you'll eat while in Cairns

2026-03-19 • via Nuitee