Getaway On Grafton

Hotels
8.3 (1089 reviews)
157 - 159 Grafton Street , Cairns , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Suitable for families
Cons:
Cleanliness issues
Some outdated amenities
Distance from attractions

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues like dusty air conditioner vents and an old dryer.
Service
8.51
Staff were described as friendly and helpful in multiple reviews.
Location
8.55
Generally good location, though some reviews note it can be a bit far from major attractions.
Room Quality
8.3
Rooms were noted as spacious and comfortable with good amenities.
Amenities
8.23
Amenities were generally good, but some appliances were outdated.
Value for Money
8.39
Good value for family accommodations was mentioned.
Food and Beverage
8.04
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.31
Overall enjoyable stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Self-Contained Apartments
Experience the comfort of fully air-conditioned, open-plan living spaces with modern kitchens equipped with dishwashers and microwaves. Enjoy the convenience of laundry facilities in each apartment.

Convenient Amenities and Services
Benefit from free Wi-Fi access and personalized travel assistance from our dedicated tour desk staff.

Tropical Oasis with a Resort Style Pool
Relax by the 13-metre pool and spa surrounded by lush tropical landscaping. Take in the refreshing breezes from your private balcony overlooking the vibrant city.

To experience the perfect blend of convenience and relaxation, book your stay at Getaway on Grafton now.

Important information:

Please note that the rooms are located up 2 flights of stairs with no lift access.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

The property will only accommodate the number of guests specified in the booking confirmation.

Please note that a maximum of 2 visitors per apartment are allowed in the property from 14:00 to 21:00.

"Please note: The photos provided are Indicative apartment photos and are subject to variation."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1089 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.3
Amenities: 8.23
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.31
B
BERNARD • couple • au
8
2026-06-06 • via Nuitee
L
Lynellen • extended_group • au
10
Pros:

Loved the comfort, quality of furnishings as.it was newly refurbished in our apartment and the staff who took care to meet our needs with a ground floor unit and king beds.

Cons:

All was good.

2026-06-06 • via Nuitee
B
Barbara • couple • nz
8
Great place to stay, friendly staff and great value for money.
Pros:

Only a few block to Esplanade and Main shopping area. Easy walk. Nice pool

Cons:

Could give a little more attention to cleaning

2026-06-06 • via Nuitee
D
Donna • solo_traveller • au
8
Pros:

Good size room for families.

Cons:

Needs some updating modern TVs

2026-06-06 • via Nuitee
L
Lok Hang • solo_traveller • hk
8
2026-05-31 • via Nuitee
K
Kelly • family_with_children • au
10
Best value with excellent customer service
Pros:

The unit was extremely clean and the beds were so comfortable. The owner was very friendly and helpful. Overall just a great experience and we will definitely come back.

2026-05-31 • via Nuitee
D
Denise • solo_traveller • au
8
Nice apartment
Pros:

Friendly staff who responded to concerns promptly. Spacious apartment.

Cons:

Limited off street parking and parking full on the street. If you need it, book a car park.

2026-05-31 • via Nuitee
H
Harriet • couple • au
10
2026-05-30 • via Nuitee
A
Amanda • family_with_children • au
8
2026-05-28 • via Nuitee
A
Antonio • extended_group • us
10
Great stay. Would book here again
Pros:

Everything was clean organized and pretty close to downtown

Cons:

Nothing at all

2026-05-27 • via Nuitee
E
Effie • couple • au
8
Pros:

The host was extremely helpful and friendly.

Cons:

The pool area needed some attention. Too many trees and shade to be able to enjoy.

2026-05-26 • via Nuitee
S
Susan • solo_traveller • nz
9
Pros:

Trisha was really helpful and went out of her way to be accommodating. The apartment was comfortable, clean and roomy. Location was excellent.

Cons:

Nothing - we couldn't fault it.

2026-05-25 • via Nuitee
V
Vahid • solo_traveller • au
9
2026-05-24 • via Nuitee
G
george • family_with_children • ca
1
Gross
Pros:

.

Cons:

Sheets were clearly unwashed from last use with old makeup still on the pillow cases. No conditioner in bathroom. Staff hours were never early enough or ran late enough so you could not bring issues to their attention if you had excursions planned during your vacation

2026-05-24 • via Nuitee
G
Genevieve • extended_group • ca
9
Comfortable and fantastic value for the price
Pros:

The location was great; it was extremely calm and peaceful, and it felt very safe. The check in process was smooth and easy.

Overall the apartment was quite clean and very comfortable!

Cons:

I wish the kitchen was slightly better equipped (maybe adding a collender, a second pan and a couple dish towels could go a long way).

2026-05-21 • via Nuitee
S
Sandra • couple • au
4
good location but noisy trucks and cars nearby
Pros:

location was good building

Cons:

strange vibe non inviting building looked tired noisy with beeping utes and noisy garbage trucks at 6.00 am

2026-05-19 • via Nuitee
P
peter • couple • au
9
Pros:

excellent location and staff. Grounds and public areas clean and tidy.

2026-05-18 • via Nuitee
I
Imamura • family_with_children • jp
7
2026-05-15 • via Nuitee
C
Chun • solo_traveller • au
9
2026-05-14 • via Nuitee
L
Lisa • extended_group • au
7
Pros:

The rooms were great, clean, and good value. It was noisier than we thought but that is not the 'fault' of yours.

Cons:

It was a bit noisy but the facilities were good.

2026-05-14 • via Nuitee