Getaway On Grafton

Hotels
8.3 (988 reviews)
157 - 159 Grafton Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Suitable for families
Cons:
Cleanliness issues
Some outdated amenities
Distance from attractions

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues like dusty air conditioner vents and an old dryer.
Service
8.51
Staff were described as friendly and helpful in multiple reviews.
Location
8.55
Generally good location, though some reviews note it can be a bit far from major attractions.
Room Quality
8.3
Rooms were noted as spacious and comfortable with good amenities.
Amenities
8.23
Amenities were generally good, but some appliances were outdated.
Value for Money
8.39
Good value for family accommodations was mentioned.
Food and Beverage
8.04
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.31
Overall enjoyable stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Self-Contained Apartments
Experience the comfort of fully air-conditioned, open-plan living spaces with modern kitchens equipped with dishwashers and microwaves. Enjoy the convenience of laundry facilities in each apartment.

Convenient Amenities and Services
Benefit from free Wi-Fi access and personalized travel assistance from our dedicated tour desk staff.

Tropical Oasis with a Resort Style Pool
Relax by the 13-metre pool and spa surrounded by lush tropical landscaping. Take in the refreshing breezes from your private balcony overlooking the vibrant city.

To experience the perfect blend of convenience and relaxation, book your stay at Getaway on Grafton now.

Important information:

Please note rooms are located up 2 flights of stairs, the property does not have a elevator.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that no refunds will be given for apartments vacated before standard check-out times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 988 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.3
Amenities: 8.23
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.31
C
Chamberlain • extended_group • gb
8
Pros:

Large apartment and secure parking

Cons:

The apartment was a bit dated

2026-02-12 • via Nuitee
J
Jo • extended_group • kr
8
2026-02-12 • via Nuitee
M
Melanie • extended_group • gb
10
Excellent. Clean today. Hidden extras wonderful pool
Pros:

Clean, tidy and lots of added extras. Perfect location. Parking. Air con and a lovely pool. Reception lady was amazing.

Cons:

Can’t think of anything.

2026-02-11 • via Nuitee
C
Christy • extended_group • gb
8
2026-02-09 • via Nuitee
J
Jade • extended_group • au
10
Excellent stay! Would recommend and stay again!
Pros:

Location excellent, rooms had great amenities, pool and spa excellent!

2026-02-08 • via Nuitee
C
Carol • extended_group • gb
5
Adequate for a few nights
Pros:

Friendly and helpful people at reception.

Cons:

Apartment needs some tlc

2026-02-08 • via Nuitee
S
Susan • extended_group • pg
10
Pros:

The apartment was clean and had everything we needed including a washing machine. It was close to all amenities and Trish was a fantastic staff.

2026-01-27 • via Nuitee
A
Avi • extended_group • nz
10
2026-01-27 • via Nuitee
G
George • solo_traveller • au
10
Great for family
Pros:

Always accommodate my family

Cons:

Nil

2026-01-26 • via Nuitee
N
Niree • extended_group • au
9
2026-01-25 • via Nuitee
F
FLORENCIA • family_with_children • ar
9
Pros:

La cocina estaba muy equipada!! Y el late arriba l bie coordinado

2026-01-22 • via Nuitee
A
Alison • family_with_children • gb
8
Good. If we can back to Cairns we’d def consider staying there again
Pros:

Lovely pool. Comfortable bed. Excellent staff who were very willing to help

Cons:

Nothing really tbh but net curtains could have done with a wash and the air conditioner vents were very dusty

2026-01-20 • via Nuitee
A
Andreas • extended_group • de
9
2026-01-20 • via Nuitee
K
Kathi • family_with_children • au
7
Units were great, a little far away from the main esplanade, but still walkable. The unit was large and spacious, but i
Pros:

Large size units and secure parking

Cons:

Tired and in need of some love.

2026-01-19 • via Nuitee
R
Rob • extended_group • au
5
Ok
Pros:

No breakfast available

Cons:

Internal needs to be up dated.

2026-01-19 • via Nuitee
M
Michael • family_with_children • au
10
Cosy, relaxing and easy to stay
Pros:

Our little house well very clean and comfortable.

Location was amazing,

Easy to come in and out

Cons:

Nothing

2026-01-19 • via Nuitee
D
Deidre • family_with_children • au
8
Pros:

Lovely big, clean rooms.

Cons:

The stairs and the pool burnt the kids eyes

2026-01-19 • via Nuitee
L
Lecky • extended_group • au
10
Excellent in every way. I will be staying here again
Pros:

Good location and secure parking. Great staff with great advise.

Cons:

Nothing

2026-01-19 • via Nuitee
L
Lynette • family_with_children • au
8
2026-01-15 • via Nuitee
J
Jacinta • extended_group • au
7
2026-01-15 • via Nuitee