Residhotel St Etienne Centre

Hotels
Residhotel
7.6 (2427 reviews)
5 rue Louis Braille , Saint-Étienne , fr

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable bedding
Cons:
Cleanliness issues
Noise problems
Aging amenities

Categories

Cleanliness
7.03
Some guests mentioned issues with cleanliness, such as dust under the bed and a general need for updates.
Service
8.5
Positive mentions of helpful and friendly staff, some specific praise for their attentiveness.
Location
8.54
Numerous reviews praised the hotel's prime location in the city center.
Room Quality
6.99
Mixed comments about the room quality; some mentioned outdated decor and comfort issues.
Amenities
7.52
Some amenities were appreciated, such as the kitchenette, though some deficiencies were noted.
Value for Money
8.48
Many guests felt the price was reasonable for what was offered, especially considering the location.
Food and Beverage
6.53
The breakfast service was criticized for being too small and unreliable.
Overall Experience
7.2
Overall, guests had a decent experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:33

Property Description

Convenient Location in Historic Saint Etienne
Located in a pedestrianised area, Residhotel St Etienne Centre offers furnished apartments and studios near key attractions like Hôtel de Ville Tram Stop and the Zénith.

Well-Equipped Accommodations
Each apartment features a flat-screen TV, en suite bathroom, dining area, and kitchenette with essential appliances. Free Wi-Fi ensures you stay connected throughout your stay.

Explore Nearby Attractions
Discover the rich history of Saint Etienne with attractions like The Mine Museum and Stade Geoffroy-Guichard just a short distance away.

Book now to experience comfort and convenience at Residhotel St Etienne Centre.

Important information:

Daily cleaning and change of towels is available at an additional cost. For stays of over 7 nights, weekly cleaning is included in the rate.

Please note that it is possible to park in the pedestrian area for up to 10 minutes if you wish to drop your bags off at the property.

Please note that for bookings of 5 rooms and more, the property reserves the right to charge a prepayment.

The reception is open:
- Monday to Friday from 7am to 12:30pm and from 2pm to 10pm
- Saturday, Sunday and public holidays from 7:45am to 12.30pm and from 4pm to 10pm


It is necessary to contact the residence to organize your arrival outside reception opening hours.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2427 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 6.53
Overall Experience: 7.2
M
MR JANVIER PAUL solo_traveller fr
9
Super !
Cons:

Il faudrait une rallonge à la lampe de chevet.

2026-03-21 via Nuitee
M
Mel06500 family_with_children fr
5
2026-03-19 via Nuitee
S
Sow couple ch
1
Pros:

Rien

Cons:

Très sal inconfortable

2026-03-19 via Nuitee
E
Elouan family_with_children fr
8
2026-03-19 via Nuitee
H
Harinirina solo_traveller fr
9
Agréable
Pros:

Bonne localisation, à proximité immédiate de toutes les commodités, environnement calme et petit-déjeuner satisfaisant.

Cons:

Absence de rideaux aux fenêtres, ce qui nuit au confort en raison du vis-à-vis dérangeant. La salle de petit-déjeuner est également trop exiguë pour s’y sentir à l’aise.

2026-03-18 via Nuitee
S
Sébastien solo_traveller fr
7
2026-03-18 via Nuitee
A
ARNAUD solo_traveller fr
1
Cons:

Toilettes bouchées
Évier bouché
Télé non fonctionnelle

2026-03-18 via Nuitee
L
Laurianne couple fr
10
Détente
Pros:

L’accueil les chambres spacieuses

2026-03-18 via Nuitee
L
lucie couple fr
10
Pros:

L'emplacement au centre ville, les chambres étaient propres et confortables.

2026-03-16 via Nuitee
M
MILENE solo_traveller fr
3
Pros:

Lieu mal fréquenté
Je me suis sentie en insécurité la nuit. Portes qui claquent, aller et venu dans le couloir

2026-03-16 via Nuitee
N
Narcissot solo_traveller fr
8
2026-03-14 via Nuitee
S
serge family_with_children fr
3
Cons:

aucune qualité acoustique
vas et viens toute la nuit
groupe de personnes en permanence devant l'entrée...

2026-03-12 via Nuitee
O
Olivier solo_traveller fr
10
Pros:

Proche du centre et d'un parking pour les véhicules.
Petit déjeuné sympa

2026-03-12 via Nuitee
M
Marie extended_group fr
6
Pour une nuit, ça va, mais le lit double alors que nous voulions des twins, je n'apprécie pas.
Pros:

Chambre moyenne. Sanitaires un peu désuets

Cons:

J'avais demandé expressément 2 lits séparés, mais je n'ai pas obtenu satisfaction... soit disant " dans la limite des possibilités". Or j'avais envoyé 2 mails pour préciser cette exigence, puisque j'étais avec une amie, mais nous ne sommes PAS EN COUPLE. Donc pas satisfaite sur ce point; De plus, nous n'avions pas précisé à l'avance que nous voulions le petit déjeuner. Or, arrivées vers 21h, on nous a informé qu'il n'y aurait pas de P Dej pour nous. Si nous avions été informé avant, on aurait pu anticiper

2026-03-12 via Nuitee
P
Pawel solo_traveller gb
8
2026-03-10 via Nuitee
E
Erwan couple fr
1
2026-03-10 via Nuitee
A
Arcene solo_traveller fr
10
Séjour agréable, personnel souriant et accueillant.
Pros:

Personnelles souriantes, accueillantes et à l’écoute.

2026-03-06 via Nuitee
L
Leclert couple fr
10
2026-03-05 via Nuitee
D
DELPHINE extended_group fr
8
2026-03-02 via Nuitee
I
Inès solo_traveller fr
10
2026-03-01 via Nuitee