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Facilities
Property facilities
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Free beach shuttle
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Karaoke
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Concierge service
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Entertainment staff
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Free beach shuttle
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and elegance in the air-conditioned rooms featuring warm neutral colors and wooden furnishings, complete with modern amenities for a cozy stay.
Convenient Location
Located just a 5-minute drive from local attractions and within walking distance to iconic landmarks, Grand Swiss-Belhotel Melaka offers easy access to explore the UNESCO World Heritage Town.
Leisure Facilities
Relax by the outdoor pool, enjoy a game at the nearby golf clubs, or have fun at the gaming center. With a variety of on-site activities, there's something for everyone at Grand Swiss-Belhotel Melaka.
To indulge in luxury and convenience at Grand Swiss-Belhotel Melaka, book your stay now.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subject to a MYR 2 Heritage Charge per room per night. This is to be paid directly to the hotel.
Booker’s ID / passport and same credit card holder must be presented upon check in. Should the booker’s or credit card holder is not available upon check , new full payment arrangement will be made upon check-in
Should it be payment on behalf (third party), a letter of authorization with credit card copy (front & back) is required to be forward to Hotel Reservation Department prior to check in.
Please note that the property does not accept debit cards.
Please note that the swimming pool is close from 10th of July 2024 until 17th of July 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Adults stay for MYR 85 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good Location
Nil
My family had 4 rooms in the hotel. The twin rooms are spacious and equipped with plug points near the bed. The concierge was friendly and counter staff were friendly on check out. Good breakfast spread.
The was a lingering stale smell in the room like old smoke or wet carpet. The aircond took a while to cool the room down. The whole hotel needs a good cleaning. The lights in the room were too dim.
It has a weird smell like old wax candle, make it difficult to breath well.
I had an excellent stay at this hotel, but what truly stood out was the kindness and honesty of the staff. I accidentally lost my wedding ring during my stay, and the team went above and beyond to help me find it. They were patient, professional, and genuinely caring throughout the process, and thankfully the ring was recovered.
The hotel was also clean, comfortable, and well maintained, with great service overall. I’m very grateful for the staff’s effort and integrity, and I would highly recommend this hotel to anyone looking for a place that truly cares about its guests.
The staff were very friendly.
Middle of nowhere. Very dated. Mediocre breakfast at MYR 40 ! Air conditioning in the room noisy and impossible to regulate the temperature. There was a conference being held in the conference rooms that overlook the swimming pool; we felt very uncomfortable using the pool .
It was off peak and the hotel was relatively quiet. It was a leisure time for my family. The Premier Studio was large - plenty of space for crawling for our little one. Bathroom is clean and spacious too. The pool setting is quite lovely. As for breakfast, there were many options but we found them to be the same. We stayed for 5 nights.
More variety for day to day breakfast would be better.
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