University Hotel & Suites Shippensburg, Trademark by Wyndham

Couldn’t adjust air conditioner, pitiful amount of bathroom supplies and not that clean

Mal servicio
Viejo
Falta de mantenimiento
La música de los eventos muy alta al punto de ser molesta en las habitaciones

Outside noise. Check in was bad. Problem with person’s reservation before me and no recognition I was there and waiting. Breakfast was a pitiful attempt. Fitness room should just be a closet it was meant to be.

0, at 2 am on Friday morning the smoke detector went off. I notified the property at 7 am and was told it would be fixed. I get back to the hotel at 11:30 pm after a music festival to find it is still NOT fixed. The front desk worker didn’t care or try to do anything to help. She told us we were stuck with it. We couldn’t change rooms and no one was there to fix it. My husband finds a bar staff who finds someone to fix it at 1 am! There was also a hair in our bed and fridge was gross. I have been coming for atleast 4 years and will never come back.

Parking at the hotel was hard on Friday night due to the restaurant/ lounge

The breakfast offered.

Unfortunately I had to have my room key reloaded multiple times over my 2 night stay. I would go up to the third floor to get into my room and find it would not work. I had to make douple trips up and down to the lobby to get into the room. I told the front desk next year when I stay I will just have them reload it everything when I go to my room. I felt I did all the work this year...next year they will.

$1 rail drinks College night at the bar thurs and Friday. Our room was right above the bar’s Courtyard. Like trying to sleep during a frat party

Price way too high for this old hotel

A little dated but still a comfortable stay. Breakfast is very limited

A/C was broken and the room felt wet. We powered through and in the morning the guy at the counter told us that he knew it was broken but thought it was fixed. Terrible nights sleep, we wouldn’t recommend this facility

Recently stayed here for two weeks, and unfortunately the problems go well beyond what you’d expect from an older or budget hotel.

The biggest issue is repeatedly having no hot water during the day. I spoke with the front desk manager multiple times about it and was told that when the hotel is doing laundry, there may not be enough hot water available for the guest rooms. That’s a pretty unacceptable explanation for a hotel. More importantly, despite bringing it to management’s attention several times, the problem was never actually addressed.

The advertised continental breakfast is also extremely weak. It consists primarily of prepackaged cereal, milk and juice, a few bagels, and individually packaged mass-produced muffins. Calling it a continental breakfast is generous.

Then I ran out of shampoo in my room and asked to have it replaced. I was simply told that the hotel was out of shampoo.

Any one of these things might be a minor inconvenience, but taken together—especially over a two-week stay—they show a real lack of attention to basic guest needs. Reliable hot water and basic toiletries are about as fundamental as it gets for a hotel. The most frustrating part is that management was made aware of the hot-water problem repeatedly and apparently chose to just live with it rather than fix it.

I would not stay here again and cannot recommend it.

There was a possible leak with our bath tub. Staff wanted us to only take showers. I go to hotels with hopes of taking a bath because I don't have one. They neither offered to move us or comp us for the inconvenience.

Out of breakfast items 🤔

The room was extremely dirty on our arrival. Surfaces were not wiped down, ie nightstands covered in sticky residue and boogers, the tank of the toilet was covered in urine splashes.