Swiss-Belhotel Ambon

Hotels
Swiss-Belhotel
9.2 (289 reviews)
Jalan Benteng Kapaha , Ambon , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.89
Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and maintenance problems.
Service
10
Several guests mentioned friendly and helpful staff.
Location
9.86
The central location was noted positively in reviews.
Room Quality
8.9
Rooms were described as spacious, but issues with maintenance were raised.
Amenities
9.35
Skybar and views were appreciated, despite problems with some amenities.
Value for Money
9.38
Guests felt they received fair value overall despite some issues.
Food and Beverage
8.34
Breakfast received mixed reviews, and some guests found the options lacking.
Overall Experience
9.89
Mixed experiences, with some guests expressing strong disappointment, but others satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:41

Property Description

Panoramic Views and Modern Amenities
Experience breathtaking mountain and sea views at our 4-star hotel in Ambon City. Each room is equipped with a 32-inch flat-screen TV for your entertainment.

Relaxation and Wellness
Indulge in our fitness center and unwind with a soothing massage at the spa. Enjoy cable TV, air conditioning, and a minibar in your room, along with private bathroom facilities and a work desk.

Culinary Delights and Entertainment
Savor international and local dishes at Swiss-Café, or grab light snacks and cocktails at The Lucipara Lounge Bar. Live music adds to the vibrant atmosphere for a memorable stay.

Book now for a luxurious and unforgettable experience at Swiss-Belhotel Ambon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rp 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 289 reviews
Cleanliness: 7.89
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 8.34
Overall Experience: 9.89
L
Luhukay couple nl
7
Pros:

Nvt

Cons:

Nvt

2026-02-12 via Nuitee
A
Angela family_with_children nl
7
2026-02-12 via Nuitee
M
MARICRUZ couple es
6
2026-02-08 via Nuitee
H
Hellena couple au
9
2026-01-28 via Nuitee
H
Hellena couple au
9
2026-01-28 via Nuitee
F
Febby L couple id
9
Pros:

Makanan saat breakfast...
Banyak variasi dan ada sagu

Cons:

Lantai kamar mandi jika basah, bisa resiko jatuh.

2026-01-24 via Nuitee
F
Febby L couple id
9
Selalu kembali...
Pros:

Kebersihan, kenyamanan, staff nya, makanannya.

Cons:

Lantai kamar mandi jika basah, bisa resiko jatuh.

2026-01-24 via Nuitee
M
Monique couple nl
5
Cons:

de ariconditioning stonk, de handdoeken hadden vlekken en de deurpost was verrot

2026-01-20 via Nuitee
L
lisette family_with_children nl
8
Centraal gelegen, hotel is netjes en ontbijt is goed
2026-01-19 via Nuitee
S
Selina family_with_children nl
8
2026-01-08 via Nuitee
F
Fabian solo_traveller ch
7
2026-01-05 via Nuitee
G
Glaudia couple nl
7
Goed en rustig verblijf met aardig me personeel
Pros:

Personeel was vriendelijk en behulpzaam

Cons:

De achterstallige onderhoud in de kamers zoals douche koppen die onder de kalk zaten, tapijt in de kamers en hallen niet meer van deze tijd vind het ook erg onhygiënisch, verder ook dat er drank en eten gewoon niet meer voorradig zijn!

2026-01-03 via Nuitee
B
Benjamin solo_traveller au
6
2025-12-29 via Nuitee
K
Kampman extended_group nl
8
Prima hotel om te verblijven op Ambon
Pros:

De slaapkamers waren prima

Cons:

De sleutel deed het soms niet in de lift en/of kamer

2025-12-20 via Nuitee
8
858janniel NONE Singaraja, Buleleng District, Buleleng Regency, Bali
10
Nice hotel, friendly staff
Pros:

It was nice to stay in the center of Ambon, close to the market and all interesting places in Ambon.

2025-12-16 via Tripadvisor
D
DAVID couple id
7
2025-12-16 via Nuitee
D
Donnie family_with_children nl
7
2025-12-14 via Nuitee
A
Alfred family_with_children nl
9
2025-12-08 via Nuitee
A
Andrew extended_group nl
8
2025-12-07 via Nuitee
E
Els family_with_children nl
8
Pros:

Grote kamer en skybar

Cons:

Dat het gedateerd is de inrichting.

2025-12-05 via Nuitee