St Pancras London, Autograph Collection

Hotels
Autograph Collection
8.4 (2797 reviews)
Euston Road , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great check in experience
Amazing property with character
Cons:
Inconsistent staff friendliness
High prices without inclusives

Categories

Cleanliness
7.9
Hallways were not clean and a change of carpeting is long overdue.
Service
7.9
Staff were described as miserable and unwelcoming in some instances.
Location
9.4
Perfect spot for King’s Cross and easy access into town.
Room Quality
8.4
Room was great for one night, but lacked sufficient lighting and had confusing shower controls.
Amenities
8.9
Enjoyable stay with convenient amenities.
Value for Money
7.9
A bit overpriced without breakfast included.
Food and Beverage
7.9
Limited restaurant options and poor quality for the price.
Overall Experience
8.9
Unique and historic building, enjoyable atmosphere despite service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:41

Property Description

Luxurious Amenities
The St. Pancras Renaissance London Hotel boasts a tea lounge, 2 restaurants and bars, a spa, and relaxation pool, offering guests a truly luxurious experience during their stay.

State-of-the-Art Rooms
Each room in this elegant hotel is equipped with a 37-inch flat-screen TV and large tiled bathrooms with plush bathrobes and slippers, ensuring a comfortable and entertaining stay for all guests.

Convenient Location
With immediate access to high-speed Eurostar service, the Tube, and 6 Tube lines, exploring London from the St. Pancras Renaissance London Hotel is a breeze. Plus, iconic attractions like ZSL London Zoo and The British Museum are just a short walk away.

Experience luxury, convenience, and top-notch amenities at the St. Pancras Renaissance London Hotel - book your stay now!

Important information:

Our spa swimming pool and steam room will be closed from 19 January to 8 February 2026 for essential maintenance. We apologize for any inconvenience this may cause. During this period, we are offering 10% off all treatments. Thank you for your understanding.

Please note that extra beds are not guaranteed for all rooms, and will need to be confirmed upon request.

Kindly note that children's swimming times are between 8:00 until 10:00 and 14:00 until 16:00 daily.

On-site parking facilities available. Rate for 1 hour: £20, Rate for 6 hours: £50, Rate for full day: £80.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2797 reviews
Cleanliness: 7.9
Service: 7.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8.9
B
Ben solo_traveller gb
10
Wish we could have stayed longer
Pros:

The history, the facilities and basically everything about this hotel.

Cons:

Nothing

2026-04-03 via Nuitee
J
Jeff Harvey couple ca
10
Ideal location to connect to Eurostar
Pros:

We stayed here for one night after our transatlantic flight (and taxi ride from LHR) to connect with the Eurostar to Paris the next day. So the location literally attached to the St Pancras train station is ideal. The room was very nice and comfortable. The bar was lovely and was thankfully open late enough that we could have some drinks and bar food for supper after our very late arrival. Don't worry about the trains being noisy, they're electric and nearly silent. Nice hotel, very classy.

Cons:

No issues. There was no view out our 7th floor room window except of the adjacent St Pancras train station roof (which is fine for one night).

2026-04-03 via Nuitee
D
Dorcas couple us
10
Wonderful
Pros:

Location to train was amazing. Staff went above and beyond.

2026-04-02 via Nuitee
D
Duncan couple au
8
Pros:

Location

Cons:

Price

2026-04-01 via Nuitee
S
Sue family_with_children gb
10
I want to return!
Pros:

Superb customer services. Great breakfast

Cons:

N/A

2026-04-01 via Nuitee
R
Rosemary couple gb
10
A long held wish to see the old building looking so beautiful, inside and out.
Pros:

From start to finish everything was spot on. The staff are exceptionally kind and friendly, going out of their way to help us get taxis, tickets etc. nothing was too much trouble. We went to see the architecture and the history of this beautiful building, we were not disappointed.

Cons:

I know it was Monday morning, but our breakfast girl wasn't particularly happy. Had to keep asking for water, I know it's a hard job, but everyone who serves the public should put on a happy face.

2026-03-31 via Nuitee
S
Stephanie couple gb
9
Pros:

Every member of staff gave exceptional service

Cons:

Only negative was no mirror near the desk in the room so unable to sit down and style hair with hairdryer

2026-03-29 via Nuitee
M
Markaz97 couple gb
9
A very nice historical hotel in a lovely locations. Lovely outside and in.
Pros:

The location is in the station so excellent for when you get off the train with your luggage. Just walk right down to the end upstairs. The hotel itself is very inviting and clean and friendly. The staff were lovely and were very helpful in the main. Beautiful reception/bar area - lots of light and space. Our room was in Barlow House and was a deluxe King room so we did have plenty of space. Comfy bed. Nice bathroom. Our view was of the British Library so not bad at all. We did enjoy our 2 night break.

Cons:

I raised a small problem on checking out and it was completely ignored. Receptionist couldn't even apologise for it. I expected more to be honest. I would also like a kettle in the room for making tea. Coffee machines don't really make tea. The water comes through the same spot as the coffee so you always get remains of the last coffee in the water. Not the fault of the hotel, it's the machine but a kettle would solve this. Not sure if you would have provided one if I asked.

2026-03-29 via Nuitee
M
Martin couple gb
4
Underwhelming
Pros:

Location

Cons:

Public spaces stunning and staff friendly

2026-03-28 via Nuitee
F
Fouad couple lb
9
Pleasant, comfortable and convenient 👍
Pros:

Building, staff and location

Cons:

Kitchen door always open to public areas (noise and smell)

2026-03-26 via Nuitee
C
Colin couple gb
9
A luxurious London stopover with great access to Eurostar service.
Pros:

Restored architecture. Good food. The Booking Office was a lovely location for breakfast and lunch. Champagne welcome.

Cons:

Being very picky, the doors to the kitchens were left open while being painted. I'm sure it was only a temporary issue.

2026-03-26 via Nuitee
R
Robin couple gb
10
2026-03-25 via Nuitee
T
Thomas couple gb
9
The location is perfect and the building is magnificent.
Pros:

Location, welcoming, courteous, attentive and accommodating staff.

Cons:

I was on the 6th floor on the windward side of the building for my night’s stay; not at all the property’s fault or anything that could be addressed but that particular night there was torrential rain and a fierce gale which seemed to blow perpendicular to the wall causing it to creak and wail like the timbers of an old Napoleonic ship. It kept me awake for a while until the wind abated.

2026-03-25 via Nuitee
I
Ikuko couple jp
4
Pros:

立地(駅に隣接)、建物の外観とエントランス

Cons:

ー部屋に行くまでにレストランのバックヤードを通らなければならず、匂いは部屋の廊下まで届き辟易した。
ー部屋の設備が古い。初日に空調の技術者にチェックを依頼したにも関わらず、室温は20度に達することはなかった。家具の外側の鏡が劣化しており、古びた印象を与える。
ーデポジット、1部屋1泊につき100ポンドは高すぎる。
ー値段は5つ星だが、設備とサービスは5つ星ではない。

2026-03-25 via Nuitee
R
Rhona couple gb
10
Pros:

Lovely atmosphere and decor. Loved the welcome drink.

2026-03-24 via Nuitee
T
Tracey family_with_children gb
10
Excellent from start to finish in every way.
Pros:

Lovely breakfast in a beautiful location, excellent service.
My fruit cocktail was very fresh and delicious, fresh grapefruit juice and superb vegetarian breakfast, they even managed to get my poached eggs to perfection and a generous helping of smashed avocado!

Cons:

That we were only staying here for one night!

2026-03-24 via Nuitee
F
Fiona couple gb
8
Booked as a treat, but slightly disappointed
Pros:

Booked as a treat, always wanted to stay in the building, so close to Eurostar for travelling to Paris the next day

Cons:

The shower head in the bathroom, it was of a poor design, with the water not spraying directly at you but to the side and the hose did not allow for it to be straightened. Would not have expected such a poor design in a hotel of this calibre, and the cost of the room

2026-03-23 via Nuitee
T
Teo couple sg
10
Memorable stay!
Pros:

Beautiful iconic property. Superb location. Spacious room.

Cons:

Room was a bit dim. Lacking in a proper work desk.

2026-03-23 via Nuitee
J
Johan couple gr
8
2026-03-22 via Nuitee
B
Brian couple gb
10
2026-03-22 via Nuitee