St Pancras London, Autograph Collection

Hotels
Autograph Collection
8.4 (2879 reviews)
Euston Road , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great check in experience
Amazing property with character
Cons:
Inconsistent staff friendliness
High prices without inclusives

Categories

Cleanliness
7.9
Hallways were not clean and a change of carpeting is long overdue.
Service
7.9
Staff were described as miserable and unwelcoming in some instances.
Location
9.4
Perfect spot for King’s Cross and easy access into town.
Room Quality
8.4
Room was great for one night, but lacked sufficient lighting and had confusing shower controls.
Amenities
8.9
Enjoyable stay with convenient amenities.
Value for Money
7.9
A bit overpriced without breakfast included.
Food and Beverage
7.9
Limited restaurant options and poor quality for the price.
Overall Experience
8.9
Unique and historic building, enjoyable atmosphere despite service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:41

Property Description

Luxurious Amenities
The St. Pancras Renaissance London Hotel boasts a tea lounge, 2 restaurants and bars, a spa, and relaxation pool, offering guests a truly luxurious experience during their stay.

State-of-the-Art Rooms
Each room in this elegant hotel is equipped with a 37-inch flat-screen TV and large tiled bathrooms with plush bathrobes and slippers, ensuring a comfortable and entertaining stay for all guests.

Convenient Location
With immediate access to high-speed Eurostar service, the Tube, and 6 Tube lines, exploring London from the St. Pancras Renaissance London Hotel is a breeze. Plus, iconic attractions like ZSL London Zoo and The British Museum are just a short walk away.

Experience luxury, convenience, and top-notch amenities at the St. Pancras Renaissance London Hotel - book your stay now!

Important information:

Our spa swimming pool and steam room will be closed from 19 January to 8 February 2026 for essential maintenance. We apologize for any inconvenience this may cause. During this period, we are offering 10% off all treatments. Thank you for your understanding.

Please note that extra beds are not guaranteed for all rooms, and will need to be confirmed upon request.

Kindly note that children's swimming times are between 8:00 until 10:00 and 14:00 until 16:00 daily.

On-site parking facilities available. Rate for 1 hour: £20, Rate for 6 hours: £50, Rate for full day: £80.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2879 reviews
Cleanliness: 7.9
Service: 7.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8.9
C
CLARA couple br
10
2026-05-16 via Nuitee
D
David solo_traveller gb
8
Pros:

Very convenient for Eurostar.

Cons:

The breakfast was vet expensive. £11 for a bowl of fruit salad.

2026-05-16 via Nuitee
H
Holly couple gb
7
I used the hotel for convenience of its location as I had an early Eurostar train.
Pros:

The location

Cons:

When I checked in and checked out they both had staff that had accents that I could not understand
what they were saying.
When you are checking it’s important information and it’s so difficult asking the receptionist to repeat themselves.
I got the gist that we had a free welcome drink somewhere in the hotel but after asking three times to repeat I gave up so never got my welcome drink 😂 The hotel room was extremely quiet which in London is unheard of. No sirens or traffic to be heard at all !!! My one complaint only a very small one maybe more of an observation is no biscuits in the room. I know the lesser hotels have stopped giving a free biscuit but a £500 a night room surely they can afford to give me a shortbread to go with my tea ☕️

2026-05-16 via Nuitee
B
Bronnie couple nz
8
Wonderful snapshot of a beautiful past era, and fabulous if using St Pancras Kings Cross stations
Pros:

History and location

Cons:

Prices

2026-05-15 via Nuitee
A
Ackroyd solo_traveller gb
10
2026-05-14 via Nuitee
M
Michelle couple gb
10
2026-05-14 via Nuitee
H
Herendira solo_traveller us
10
2026-05-14 via Nuitee
A
Andy solo_traveller gb
10
Pros:

Perfect for a special weekend

2026-05-13 via Nuitee
D
Derek couple gb
9
A simple overnight after a trip to France.
Pros:

The nearness to the Eurostar terminal.

Cons:

Nothing.

2026-05-12 via Nuitee
D
Derek couple gb
9
A simple overnight after our holiday in France.
Pros:

The nearness to the Eurostar terminal

Cons:

Nothing

2026-05-12 via Nuitee
J
Julie solo_traveller lu
5
Pros:

The hotel is stunning and the location is great, but the beds were incredibly uncomfortable. I'm quite an easy sleeper and found myself having back pain after our 3 nights there.

2026-05-11 via Nuitee
M
Michelle couple gb
7
Overpriced given the service
Pros:

Great location for getting around London and also for arriving I. London into Kings Cross station.

The Booking Office bar was a particular highlight.

Cons:

Our experience of the staff wasn’t great. Not friendly at all really and, when we checked out, we weren’t even asked how our stay was. A small thing maybe but, when paying almost £700 for two night stay for what is meant to be a 5 star experience, these things count.

In our second day, the say our room had been serviced, the tea and coffee station in the room was left unreplenished and the mugs not cleaned. We called room service and explained. Someone visited the room and we had to repeat the issue to him again. He disappeared, came back with tea, coffee and milk, but no clean cups and we had to offer to clean them ourselves in our bathroom sink which he accepted instead of coming back with clean ones.

Again, one could argue this is a small issue, but it’s classed as a 5 star hotel and this attention to detail and response to issues raised are the things that matter.

2026-05-10 via Nuitee
B
Blueboy2023 solo_traveller gb
8
First stay
Pros:

Location, Punch tasting

2026-05-10 via Nuitee
T
Tara couple gb
9
2026-05-10 via Nuitee
A
Axel solo_traveller fr
5
Mauvais rapport qualité prix - l’hôtel se repose sur son décor mais néglige l’expérience client et la qualité du service
Pros:

L’emplacement

Cons:

Le petit déjeuner avec un service trop long et des produits moyen

2026-05-09 via Nuitee
S
Susanna couple gb
10
Pros:

Excellent location for Eurostar
Friendly personnel
Very helpful personnel

2026-05-09 via Nuitee
A
Alexander solo_traveller gb
10
2026-05-08 via Nuitee
R
Robin couple gb
7
Not as good as it should have been.
Pros:

We got an upgrade to a quiet room which was new and spotless. The view (brick wall) wasn't up to much but we were warned about that by the receptionist.

Cons:

The TV didn't work and the shower head was pointing at the ceiling and took considerable effort to get it to point at the shower and me.

2026-05-08 via Nuitee
M
Michelle solo_traveller gb
8
2026-05-08 via Nuitee
M
Marianne I B extended_group no
5
Pros:

Beliggenhet, og interiøret

Cons:

Mottakelsen I resepsjonen, frokosten, upersonlig kjølig atmosfære.
Velger heller andre hoteller i samme prisklasse neste gang.

2026-05-08 via Nuitee