DoubleTree by Hilton New York Downtown

Hotels
•
Doubletree by Hilton
7.7 (4468 reviews)
8 Stone Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small room sizes
Poor food quality
Insufficient elevators

Categories

Cleanliness
8.09
Guests appreciated the overall cleanliness but noted specific areas for improvement.
Service
8.56
Positive remarks about friendly and helpful staff were prevalent.
Location
8.6
The location was frequently praised for its accessibility and proximity to attractions.
Room Quality
7.06
There were complaints about the room sizes being too small for some guests.
Amenities
7.59
Amenities were mentioned positively, yet some areas were lacking.
Value for Money
7.55
Guests had mixed feelings regarding price, especially compared to other locations.
Food and Beverage
6.6
Food quality received negative feedback with several mentions of poor breakfast options.
Overall Experience
7.57
The overall experience was generally good but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Accommodations

Indulge in the modern comfort of DoubleTree by Hilton New York Downtown, offering well-appointed rooms with premium amenities like flat-screen TVs, iPod docking stations, and in-room coffee makers. Enjoy a relaxing stay with private bathrooms and convenient extras such as in-room safes and ironing facilities.

Convenient Facilities

Experience convenience at its best with a 24-hour front desk, complimentary access to the fitness and business centers, and on-site dining at Antica Ristorante. Whether you're here for business or leisure, our hotel has everything you need for a seamless stay.

Prime Location

Located just steps away from Battery Park and major attractions like the Statue of Liberty and the National September 11 Memorial & Museum, DoubleTree by Hilton New York Downtown offers easy access to the best of lower Manhattan. Book now for an unforgettable experience!

Important information:

Deposit or incidentals, the maximum will hold on any card will be $50.00 per room per day.

We do not accept cash as a deposit for incidentals, only credit or debit card will be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 6.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

7.7
Based on 4468 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
I
Ibrahim Tolga • couple • tr
7
Uygun fiyatlı idare eder
Pros:

Konumu güzel lobi çalışanları çok kibar

Cons:

House Keeping ve temizlik kötü. Asansörde sıra bekliyorsunuz ve ses yalıtımı da iyi değil

2026-07-04 • via Nuitee
E
Eslem • couple • tr
1
2026-07-04 • via Nuitee
אלון • solo_traveller • il
6
2026-07-04 • via Nuitee
P
Pramodh Nagasandra • extended_group • au
8
Pros:

Location and staff

2026-07-04 • via Nuitee
H
Holger • couple • de
8
2026-07-04 • via Nuitee
S
Steeve • solo_traveller • fr
10
2026-07-03 • via Nuitee
L
Ludger • solo_traveller • de
9
2026-07-03 • via Nuitee
A
Ayesha • couple • us
2
Very uncomfortable stay
Pros:

Nothing really

Cons:

Uncomfortable, not safe, poor sanitation

2026-07-02 • via Nuitee
M
Mufaddal • couple • pk
10
It was great. I will stay again and recommend others too.
Pros:

Location, cleanliness, comfort

Cons:

Sometimes the cleaning lady made too much noise while cleaning neighbouring rooms

2026-07-02 • via Nuitee
G
Gillian • couple • us
7
Good for a short stay.
Pros:

Clean room, friendly staff.

Cons:

Elevators very slow. When the AC is on it’s freezing and when they turn off very warm. No in between or ambient temperature

2026-07-02 • via Nuitee
J
Jason • solo_traveller • us
5
2026-07-02 • via Nuitee
I
Isaac • family_with_children • pa
10
2026-07-02 • via Nuitee
A
Angelica • solo_traveller • pa
9
Pros:

Ubicacion
Atencion
Comodidad

Cons:

El aire estaba en automatico para q se prenda y apague no tenia forma de regularse

2026-07-02 • via Nuitee
L
LAISSA • couple • br
10
2026-07-01 • via Nuitee
D
Daniel Fernando • family_with_children • es
10
Es un buen lugar para hospedarse en la ciudad.
Pros:

Me hospedé en la habitación 2201, del 23 al 29 de junio.
En general, muy limpia y cómoda. Muy silenciosa.
Tal vez, el único punto a mejorar es la TV, que no se ve muy bien.

Cons:

El día 29 por la mañana, nos pidieron que desalojemos el hotel con un altavoz. Las instrucciones no fueron muy claras, y nos dimos cuenta de que pasaba algo, la segunda vez que se avisó. De todas formas, el personal siempre nos intentó ayudar y nos trataron muy bien.

2026-07-01 • via Nuitee
Z
Zfat • extended_group • qa
1
Pros:

الغرف جدا صغيره والماي مافي بالغرفه بفلوس سليبر بفلوس

Cons:

الموظفين قليلين ادب

2026-07-01 • via Nuitee
E
Edgar Eduardo • couple • us
8
Great stay albeit expensive with no parking.
Pros:

Location.

Cons:

No parking.

2026-07-01 • via Nuitee
R
Rushi • couple • us
8
2026-07-01 • via Nuitee
B
behar • extended_group • xk
9
Na
Pros:

Expaial with the cleaners that my clothes was always in order when I came to hotel!

Cons:

I didn’t like the reception on my way out they didn’t know how to deal with an invoice!

2026-06-30 • via Nuitee
R
Rachel • couple • us
2
2026-06-30 • via Nuitee