Holiday Inn Express Hotel & Suites Chatham South by IHG

Hotels
•
Holiday Inn Express
8.4 (385 reviews)
575 Richmond Street , Chatham , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Renovations ongoing
Dust issues

Categories

Cleanliness
7.65
Some reviews mentioned dust and ongoing renovations affecting cleanliness.
Service
9.15
Many reviews highlighted friendly and helpful staff.
Location
8.65
Great location mentioned in multiple reviews.
Room Quality
8.15
Rooms were generally described as comfortable and clean, but mentioned that construction was ongoing.
Amenities
8.15
Breakfast options noted positively, though some amenities were mentioned as under renovation.
Value for Money
8.15
Many found the hotel a good value, but some complaints about paying full price during renovations.
Food and Beverage
8.65
Breakfast was rated well, with variety and quality appreciated.
Overall Experience
8.65
General sentiment was positive despite some ongoing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:50

Property Description

Luxurious Amenities and Convenient Location

Indulge in Comfort: Unwind in our indoor pool and enjoy a delicious meal at our on-site restaurant. Stay connected with complimentary WiFi throughout the property.

Stay Active and Entertained: Keep up with your fitness routine at our well-equipped fitness centre and have fun in the games room. Parking is on us!

Explore Chatham: Located near popular attractions like Buxton National Historic Site and Chatham Cultural Centre, Holiday Inn Express Hotel & Suites Chatham South is the perfect choice for your stay.

Book now for a memorable and relaxing experience at Holiday Inn Express Hotel & Suites Chatham South!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
S
Sarah • family_with_children • ca
6
Loved the desk staff & the kitchen staff.
Pros:

The staff was so friendly & inviting

Cons:

We stayed an extra night to take advantage of the pool. Kids swam for 35 min and then we got kicked out because the water test failed.

2026-03-09 • via Nuitee
A
Arbnor • couple • ca
7
2026-03-08 • via Nuitee
B
Brian • family_with_children • ca
10
2026-02-26 • via Nuitee
C
Cathy • family_with_children • ca
10
Great stay
Pros:

Front desk staff super friendly during check-in in
Beds super comfortable
Close proximity to downtown attractions
Casino and great bar/restaurant next door
Breakfast included was excellent
Plenty of parking

Cons:

Under renovations, however, brand new pool area, rents did not interfere with our stay.

2026-02-22 • via Nuitee
R
Ron and Vickie • family_with_children • ca
10
2026-02-14 • via Nuitee
G
Ginelle • family_with_children • ca
10
Pros:

The room had everything we needed and more! Cozy, apartment size.

Cons:

Nothing, it was great!

2026-02-11 • via Nuitee
E
Elvis • family_with_children • ca
1
Pros:

Being told , they do not accept anything only credit cards, while not offering another solution to pay for room even if taking equal deposit cash for security.

Cons:

Customer service, and not solution to reservations,

2026-01-28 • via Nuitee
T
Tiffeny • family_with_children • ca
10
2026-01-26 • via Nuitee
R
Rob • couple • ca
7
2026-01-20 • via Nuitee
G
Gary • family_with_children • ca
5
2026-01-19 • via Nuitee
N
Nicky • couple • ca
10
Great place to stay.
Pros:

Staff was friendly. Room was spacious and clean

2026-01-19 • via Nuitee
A
Ali • solo_traveller • ca
3
Pros:

Cleanliness

Cons:

No power in the first day
No swimming pool
No Gym
High price

2026-01-19 • via Nuitee
J
Juet • family_with_children • ca
8
2026-01-19 • via Nuitee
T
Thomas • extended_group • ca
3
Pros:

Very little. Under construction but paid full price. Ridiculous. Dust

Cons:

Very dusty. Poorly identified. Full price

2026-01-19 • via Nuitee
V
VIVIAN • couple • ca
9
Loved our stay, would come back.
Pros:

Easy access, friendly staff, clean room, comfy beds and pillows.

2026-01-15 • via Nuitee
K
Kim • solo_traveller • ca
10
2026-01-13 • via Nuitee
E
Emily • solo_traveller • ca
8
2026-01-08 • via Nuitee
K
Kim • solo_traveller • ca
10
2025-12-24 • via Nuitee
A
Amores Hudson • couple • ca
10
Excellent stay , I have returned many times
Pros:

Pillow comfy beds staff breakfast

2025-12-23 • via Nuitee
R
Raymond • family_with_children • ca
8
2025-12-22 • via Nuitee