Comfort Aparthotel Saint-Etienne

Hotels
•
Comfort
8.3 (927 reviews)
15 Rue Gambetta , Saint-Étienne , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast quality
Noise issues
Parking difficulties

Categories

Cleanliness
8.03
General sentiment indicates the hotel is clean.
Service
9
The staff is consistently described as very kind and accommodating.
Location
8.54
Centrally located with easy access to city amenities.
Room Quality
8.19
Rooms are spacious and well-equipped, but issues with bedding were noted.
Amenities
8.32
Amenities are good, though some inconsistencies in service were mentioned.
Value for Money
8.48
Guests feel they receive good value for the price paid.
Food and Beverage
7.53
Breakfast quality was criticized in some reviews.
Overall Experience
8.3
Overall satisfaction reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:34

Property Description

Modern Accommodation in Historic Saint Etienne

Convenient Amenities: Enjoy free WiFi, air conditioning, and kitchenette in each studio and apartment.

Ideal Location: Close to Geoffroy-Guichard Stadium, tram stop, and train station for easy exploration.

Great Services: Benefit from a 7h-2h30 front desk, nearby parking, and daily breakfast service.

Book your stay at City Lofthotel Saint-Etienne now for a memorable experience in the heart of Rhone-Alpes.

Important information:

The credit card used to reserve the accommodations will be requested upon arrival. The name on the credit card and the name on the reservation must be the same.

The room rate includes bed and bathroom linen (beds made on arrival), an end-of-stay cleaning service and a TV.

Cleaning is provided once a week. Housekeeping includes changing the bed linen and towels.

A cot and high chair are available upon request, subject to availability.

Kindly note that the following restaurants Les Halles Mazerat et Basilic&co MAIS are closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 927 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 8.19
Amenities: 8.32
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.3
B
Bouket • solo_traveller • fr
10
2026-03-20 • via Nuitee
N
Nathalie • family_with_children • fr
8
2026-03-16 • via Nuitee
P
Philippe • couple • fr
8
Pros:

Proximité de l'hypercentre

2026-03-15 • via Nuitee
M
Malo • solo_traveller • fr
9
2026-03-14 • via Nuitee
E
Elisabeth • couple • fr
9
Très bon séjour
Pros:

Je viens régulièrement au Comfort Aparthotel et j'ai plaisir à retrouver l'équipe d'accueil qui est toujours aimable, bienveillante et attentive. L'emplacement et la qualité des prestations sont également très appréciées à chaque séjour. C'est top, continuez ainsi...

2026-03-12 • via Nuitee
P
Pascal • couple • fr
1
2026-03-08 • via Nuitee
C
Celine • solo_traveller • fr
8
2026-03-06 • via Nuitee
R
REMY • couple • fr
8
Pros:

Emplacement. Bâtiment des nouvelle galeries très sympa.

Cons:

Petit déjeuner, un peu limite/ prix

2026-03-02 • via Nuitee
S
Stella • solo_traveller • gb
7
Good overall, minor improvements needed
Pros:

I stayed for 3 nights, the place is clean, quite big for a double bed, and is in a great location. Staff is helpful

Cons:

Facilities need improvements, for example, the bathtub was blocked and had to get someone to assist, also the heater kept switching on & off and was not steady.

2026-02-26 • via Nuitee
C
Cécile • solo_traveller • fr
7
Pros:

Position, calme si chambre sur cour ( le plus souvent)
Bonne literie

Cons:

La propreté - nettoyage superficiel: beaucoup de poussière, joints salle de bain…

2026-02-26 • via Nuitee
C
Christine VETRO • solo_traveller • fr
10
2026-02-25 • via Nuitee
A
Arnaud • solo_traveller • fr
7
2026-02-12 • via Nuitee
J
Juliana • solo_traveller • br
7
2026-02-11 • via Nuitee
T
Tristan • extended_group • fr
10
Top 👍
2026-02-11 • via Nuitee
A
Alex • extended_group • fr
8
Très bien placé, parfait pour un week-end ou plus.
Pros:

Le personnel souriant, le calme. La chambre grande et le lit confortable.

Cons:

Rien

2026-02-08 • via Nuitee
V
Vanessa • couple • fr
9
2026-01-29 • via Nuitee
R
Roman • couple • fr
10
2026-01-27 • via Nuitee
P
philippe • couple • fr
8
2026-01-25 • via Nuitee
C
Christine • couple • fr
8
2026-01-24 • via Nuitee
C
Celine • solo_traveller • fr
8
2026-01-23 • via Nuitee