Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Cons:
Value for Money
Food and Beverage

Categories

Cleanliness
5.53
The hotel was clean.
Service
7
Standard service quality for this hotel tier.
Location
7.04
Standard quality for this hotel tier.
Room Quality
5.79
Standard quality for this hotel tier.
Amenities
7.02
Standard quality for this hotel tier.
Value for Money
3.98
This is not a 4 star hotel; more akin to a 2 star for the price paid.
Food and Beverage
4.03
Breakfast wasn't great.
Overall Experience
6
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:47

Property Description

Luxurious Amenities

Indulge in comfort with air-conditioned rooms, flat-screen TVs, and modern bathrooms with free toiletries.

Convenient Location

Explore nearby attractions like Tan Dinh Market, War Remnants Museum, and Reunification Palace within easy reach.

Exceptional Services

Enjoy 24-hour front desk assistance, airport transfers, and a delicious buffet or Asian breakfast during your stay.

To experience luxury and convenience in Ho Chi Minh City, book your stay at New Pacific Hotel now.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for VND 235,000 per person per night when using an existing bed.
    Children from 10 years old to 12 years old stay for VND 470,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs VND 60000 per day.

Location

Guest Reviews

5.8
Based on 10 reviews
Cleanliness: 5.53
Service: 7
Location: 7.04
Room Quality: 5.79
Amenities: 7.02
Value for Money: 3.98
Food and Beverage: 4.03
Overall Experience: 6
H
Hiệp • couple • vn
10
2025-08-14 • via Nuitee
A
ATLANTIS • solo_traveller • au
3
4 STAR FAIL
Cons:

this is not a 4 star hotel. I would say it is a 2 star hotel. For the price paid it is not value for money.

2025-08-13 • via Nuitee
M
Micheal • couple • gb
8
Pros:

The hotel was clean .

Cons:

Breakfast wasn't great

2025-07-19 • via Nuitee
J
Jon • solo_traveller • au
7
Pros:

breakfast was not included

2025-07-05 • via Nuitee
W
Wendy • young couple • au
7
Good
Pros:

Reception very friendly.door elitte noise.but any good location near airport

Cons:

Location good close airport

2025-04-25 • via Nuitee
M
Michelle • young couple • gb
10
Exceptional
2025-02-23 • via Nuitee
T
Tre • young couple • au
2
Very poor
2025-02-01 • via Nuitee
D
Dianne • solo traveller • au
1
Will never recommend.
Pros:

The staff were friendly but clearly constrained by the hotel's policies and poor advertising. The pool was as advertised

Cons:

I booked a deluxe double room with one bed. I got a twin, and when I complained they said they could not move me. However, on the second night I was moved to a suite, clearly an attempt to mollify me which might have worked had all else gone smoothly. It did NOT. I was in HCMC for 2 nights on my way home. I have been to HCMC many times and was not there as a tourist. I was looking for convenience. A quiet time, a restaurant where I could get dinner, and an airport shuttle to get to the airport were part of that convenience. In addition, a "walk-in shower" was part of that convenience, and appropriate for me as an older woman who finds climbing in and out of baths difficult and unsafe. The advertisement for this hotel on booking.com listed all 3 of these, and none of them were available. The "restaurant" was only open for a very average breakfast; there was no room service; and the hotel is not central so there are very few restaurants nearby. The shuttle was completely unavailable and to shower I had to climb into and out of the bath. It also said the room was carpeted - it wasn't. In addition, the safety deposit boxes in both rooms were non-functional, but even if working they would have been too small for my computer. Finally the visa card machine was not working on arrival so there was a need to pay in cash which, luckily, I had. However. the hotel had no change, so they had almost 500,000 Dong to give me which they could not provide on payment. I had to wait to the next morning and hope for honesty as they also gave me no receipt as proof of payment. This hotel is listed as 4-star so I paid more than usual in an attempt attempt to get the convenience I wanted but which did not eventuate. It is not even close. I've had better comfort and better facilities in most of the 3-star hotels in which I have stayed in Vietnam.

2024-12-15 • via Nuitee
H
Huong • young couple • vn
7
Good
2024-12-06 • via Nuitee
A
Anne-maree • young couple • au
3
Poor
Pros:

Large room

Cons:

Shower leaked all over the floor. Bathmat was covered in hair. Not allowed to move toiletries off basin so how do you use the shampoo. One tea bag and one coffee bag. Pool was green. Breakfast was ordinary. Location too far from tourist area.

2024-11-16 • via Nuitee