Sotetsu Fresa Inn Kawasaki-Higashiguchi

Hotels
•
Sotetsu Fresa Inn
8.4 (2494 reviews)
Kawasaki-ku Isago 2-11-17 , Kawasaki , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice room
Cons:
Humidity issues
Average breakfast
High price

Categories

Cleanliness
7.68
Some reports of humidity issues in the room; however, generally clean.
Service
9.15
Staff described as friendly and helpful, assisting with check-in and check-out.
Location
9.19
Excellent location close to transport links and amenities.
Room Quality
8.14
Rooms described as nice but with some issues in specific cases.
Amenities
8.67
Good amenities available, though some guests mentioned issues with supplies.
Value for Money
8.13
Price noted to be high for some, but location and service add value.
Food and Beverage
7.68
Breakfast service noted as under average based on guest expectations.
Overall Experience
8.55
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Convenient Location near Kawasaki Station
Sotetsu Fresa Inn Kawasaki-Higashiguchi is just a 5-minute walk from Kawasaki Station, providing easy access to transportation.

Comfortable and Modern Rooms
Enjoy a stay in air-conditioned rooms with a flat-screen TV, free internet, and stylish decor.

Amenities and Services
The hotel offers coin-operated laundry facilities, luggage storage, and on-site parking. Indulge in a delicious a la carte breakfast at Excelsior coffee shop.

Experience convenience and comfort at Sotetsu Fresa Inn Kawasaki-Higashiguchi. Book your stay now!

Important information:

Our hotel has introduced a cashless payment method as of 26 January 2021.
Please use a credit card or QR code payment system for payments of charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 2494 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
J
Johannes • extended_group • br
10
2026-02-12 • via Nuitee
Y
YILIN • extended_group • tw
10
2026-02-10 • via Nuitee
なみさん • family_with_children • jp
9
Pros:

清潔、静か、ランクアップして広々

Cons:

スマホの充電アダプターが全部貸し出し中で残念

2026-02-10 • via Nuitee
治美 • family_with_children • jp
8
助かりました、ありがとうございます。
Pros:

子供一人、無料だった事、市役所近くで環境が良いこと。

2026-02-09 • via Nuitee
K
Kiyoshi • solo_traveller • jp
1
これまで、平均出張で月に2－3日は宿泊していますが、本当に最悪なホテル
Pros:

何もない

Cons:

スタッフが肝心なことを伝えてくれていなかったために、時間が無駄になり本当に不愉快でした。
その対応に対しても本当に最悪。ちゃんと、お詫びを伝えてくれればまだ、気持ちも収まったと思いますが、
それに対して、日本語が上手でないスタッフの対応で、一言いうと、さらに、待たされることになり
（急いでいると伝えたが）仕事で使うようなホテルではない。

2026-02-09 • via Nuitee
J
Junko • couple • jp
10
最高！
Pros:

お部屋が広く、テレビも大きく、夜景も綺麗でした。

Cons:

ありません。

2026-02-09 • via Nuitee
C
Carlomagno • family_with_children • ph
9
Pros:

Staff were very helpful in luggage storage

Laundry process improved from last year: guests were able to get their turn without hassle

Amenities were always topped up

Cons:

Nothing! I got my money's worth

2026-02-08 • via Nuitee
R
Robert • solo_traveller • nl
7
2026-01-31 • via Nuitee
A
ABE • solo_traveller • jp
5
Pros:

アクセスが良い

Cons:

ユニットバスのカーテンに血のようなものが付着していて不快だった

2026-01-31 • via Nuitee
D
Diego • family_with_children • ar
8
2026-01-31 • via Nuitee
T
Thu • family_with_children • jp
9
2026-01-30 • via Nuitee
Y
YICHIN • family_with_children • tw
10
2026-01-29 • via Nuitee
N
NOBUHIRO • solo_traveller • jp
8
2026-01-28 • via Nuitee
H
Haryana • couple • sg
10
Stayed here many times!
Pros:

My go to hotel whenever in Tokyo. Easy to get to Haneda airport, Yokohama and other parts of Tokyo!

Cons:

Nothing

2026-01-28 • via Nuitee
瀬島 • solo_traveller • jp
5
2026-01-27 • via Nuitee
K
KANDAI • solo_traveller • jp
8
良かったです
Pros:

清潔であった

Cons:

テレビの機能の少なさ

2026-01-26 • via Nuitee
Y
Yuko • family_with_children • us
5
2026-01-26 • via Nuitee
石田 • solo_traveller • jp
6
2026-01-26 • via Nuitee
K
KOYAMA • solo_traveller • de
5
以前に比べるとダメになったホテル
Pros:

商店街から近い。

Cons:

部屋が狭い。大きなスーツケースではベッドの上でスーツケースを開くようで全くスペースがない。日本なのに日本円の現金が使えない。非常に不便でよくなかった。お客の住み心地より、ホテルのスタッフの都合しか考えていない。いかにも合理的そうに見えるが、その割には限られたカードしか使うことができない｡ 風呂の風呂桶の掃除が1届いてなく風呂桶の内側を擦ると、前日の汚れがこびりついて不潔である。フロントの女性も、男性も経験不足の人間しかおらず、仕事が遅い。横のつながりが全く感じられずひどい。

2026-01-23 • via Nuitee
K
Keiko • couple • us
10
快適に過ごせました
Pros:

ヘアアイロン等の貸し出しがあってよかった

Cons:

特になし

2026-01-21 • via Nuitee