Hotel Puerta Del Sol Guadalajara

Hotels
9 (211 reviews)
Lopez Mateos Sur 4205 , Guadalajara , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Comfortable beds
Cons:
Food quality issues
Cleaning problems
Internet connectivity issues

Categories

Cleanliness
8.31
Concerns about pool cleanliness and room maintenance were noted.
Service
9.77
General sentiment reflects attentive service despite some negative experiences.
Location
10
Multiple reviews praised the great location.
Room Quality
8.76
Some issues with amenities like AC and TV were raised, but overall comfort was acknowledged.
Amenities
8.79
Amenities such as the pool and gym were appreciated, but issues with cleanliness were mentioned.
Value for Money
8.75
Most reviews consider the price reasonable, but some dissatisfaction with food quality affected this.
Food and Beverage
7.81
Negative remarks regarding restaurant quality and service during meal times.
Overall Experience
9.8
Overall experiences were positive with some critical feedback on specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Accommodations

Hotel Puerta Del Sol Guadalajara offers elegantly furnished rooms with modern amenities such as air conditioning, cable TV, and free Wi-Fi. Guests can relax in comfort with marble countertops in the bathrooms and enjoy the convenience of room service.

Top-Notch Facilities

Enjoy a refreshing dip in the outdoor pool or maintain your fitness routine at the well-equipped gym. The business center caters to corporate travelers, while the on-site restaurant and bar provide delicious dining options. Start your day right with a buffet breakfast before exploring the vibrant city of Guadalajara.

Convenient Location

Situated just a short walk from Plaza del Sol, Hotel Puerta Del Sol Guadalajara offers easy access to the city's attractions including Guadalajara Zoo. With Don Miguel Hidalgo International Airport a mere 30 minutes away, your journey to relaxation and adventure begins here. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 211 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 8.79
Value for Money: 8.75
Food and Beverage: 7.81
Overall Experience: 9.8
A
Abimael family_with_children mx
10
Excelente lugar para relajarse en la piscina
Pros:

La alberca estaba muy amplia y con agua templada lo que agrando nuestra satisfacción con esa amenidad.

Cons:

Las almohadas no eran suficientes para dormir cómodamente.

2026-04-07 via Nuitee
I
Ivan extended_group it
10
Acogedor y gran relación precio-calidad. Excelente ubicación
Pros:

Muy acogedor, buen servicio. Alberca agradable en días de calor. El edificio es un poco viejito pero está bien cuidado, limpio y con habitaciones grandes.

Cons:

El wifi funciona a veces pero en general no

2026-04-06 via Nuitee
A
Adrian Humberto family_with_children mx
8
Pros:

Buena ubicacion

Cons:

Los colchones son duros

2026-04-06 via Nuitee
J
JOSE CARLOS family_with_children mx
9
Pros:

La ubicación excelente y el lugar muy bonito

Cons:

Camas muy duras, baños algo anticuados. El retrete se tapaba mucho.

2026-04-03 via Nuitee
A
Alberto family_with_children mx
10
2026-03-31 via Nuitee
A
Arturo family_with_children mx
10
2026-03-17 via Nuitee
R
Rafael family_with_children mx
9
2026-03-15 via Nuitee
F
Fernanda Rosas Cuellar✨ solo_traveller mx
10
Pros:

La atención

Cons:

Ningun comentario negativo todo super bien.

2026-03-13 via Nuitee
I
Itzia family_with_children mx
9
Pros:

cómodo, bien ubicado, buen precio

2026-03-11 via Nuitee
C
Castañeda family_with_children mx
9
Pros:

Es muy bien ubicado

Cons:

Nada

2026-03-04 via Nuitee
M
Mainor alexander family_with_children mx
9
2026-03-03 via Nuitee
C
Chavez family_with_children mx
10
2026-02-28 via Nuitee
V
Volker solo_traveller de
10
2026-02-28 via Nuitee
P
PILAR family_with_children fr
10
Un peu de suspense
Pros:

La piscine

Cons:

Notre week-end a été raté à cause de l'arrestation du narcotrafiquant el Mencho , Nous sommes restes confinées dans la chambre toute une journée

2026-02-25 via Nuitee
G
GALAVIZ family_with_children mx
9
Excelente servicio y limpieza
Pros:

Excelente ubicacion,limpieza,atencion.

Cons:

NA

2026-02-25 via Nuitee
T
TAR couple mx
9
2026-02-12 via Nuitee
A
ARTURO couple mx
9
muy comodo
Pros:

el desyuno estuvo muy rico, pero el agua de la alberca si deberia estar mas caliente.

Cons:

que el agua de la alberca estaba fria

2026-02-11 via Nuitee
S
Sary family_with_children mx
10
2026-02-11 via Nuitee
F
Francisco Jesus extended_group mx
8
2026-01-26 via Nuitee
S
Salvador solo_traveller mx
9
2026-01-25 via Nuitee