Hotel Puerta Del Sol Guadalajara

Hotels
9 (211 reviews)
Lopez Mateos Sur 4205 , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Comfortable beds
Cons:
Food quality issues
Cleaning problems
Internet connectivity issues

Categories

Cleanliness
8.31
Concerns about pool cleanliness and room maintenance were noted.
Service
9.77
General sentiment reflects attentive service despite some negative experiences.
Location
10
Multiple reviews praised the great location.
Room Quality
8.76
Some issues with amenities like AC and TV were raised, but overall comfort was acknowledged.
Amenities
8.79
Amenities such as the pool and gym were appreciated, but issues with cleanliness were mentioned.
Value for Money
8.75
Most reviews consider the price reasonable, but some dissatisfaction with food quality affected this.
Food and Beverage
7.81
Negative remarks regarding restaurant quality and service during meal times.
Overall Experience
9.8
Overall experiences were positive with some critical feedback on specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Accommodations

Hotel Puerta Del Sol Guadalajara offers elegantly furnished rooms with modern amenities such as air conditioning, cable TV, and free Wi-Fi. Guests can relax in comfort with marble countertops in the bathrooms and enjoy the convenience of room service.

Top-Notch Facilities

Enjoy a refreshing dip in the outdoor pool or maintain your fitness routine at the well-equipped gym. The business center caters to corporate travelers, while the on-site restaurant and bar provide delicious dining options. Start your day right with a buffet breakfast before exploring the vibrant city of Guadalajara.

Convenient Location

Situated just a short walk from Plaza del Sol, Hotel Puerta Del Sol Guadalajara offers easy access to the city's attractions including Guadalajara Zoo. With Don Miguel Hidalgo International Airport a mere 30 minutes away, your journey to relaxation and adventure begins here. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 211 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 8.79
Value for Money: 8.75
Food and Beverage: 7.81
Overall Experience: 9.8
A
Arturo • family_with_children • mx
10
2026-03-17 • via Nuitee
R
Rafael • family_with_children • mx
9
2026-03-15 • via Nuitee
F
Fernanda Rosas Cuellar✨ • solo_traveller • mx
10
Pros:

La atención

Cons:

Ningun comentario negativo todo super bien.

2026-03-13 • via Nuitee
I
Itzia • family_with_children • mx
9
Pros:

cómodo, bien ubicado, buen precio

2026-03-11 • via Nuitee
C
Castañeda • family_with_children • mx
9
Pros:

Es muy bien ubicado

Cons:

Nada

2026-03-04 • via Nuitee
M
Mainor alexander • family_with_children • mx
9
2026-03-03 • via Nuitee
C
Chavez • family_with_children • mx
10
2026-02-28 • via Nuitee
V
Volker • solo_traveller • de
10
2026-02-28 • via Nuitee
P
PILAR • family_with_children • fr
10
Un peu de suspense
Pros:

La piscine

Cons:

Notre week-end a été raté à cause de l'arrestation du narcotrafiquant el Mencho , Nous sommes restes confinées dans la chambre toute une journée

2026-02-25 • via Nuitee
G
GALAVIZ • family_with_children • mx
9
Excelente servicio y limpieza
Pros:

Excelente ubicacion,limpieza,atencion.

Cons:

NA

2026-02-25 • via Nuitee
T
TAR • couple • mx
9
2026-02-12 • via Nuitee
A
ARTURO • couple • mx
9
muy comodo
Pros:

el desyuno estuvo muy rico, pero el agua de la alberca si deberia estar mas caliente.

Cons:

que el agua de la alberca estaba fria

2026-02-11 • via Nuitee
S
Sary • family_with_children • mx
10
2026-02-11 • via Nuitee
F
Francisco Jesus • extended_group • mx
8
2026-01-26 • via Nuitee
S
Salvador • solo_traveller • mx
9
2026-01-25 • via Nuitee
H
Hernandez • family_with_children • mx
9
Pros:

El desayuno

Cons:

La televisión del cuarto funcionaba mal

2026-01-23 • via Nuitee
R
Romero • family_with_children • mx
10
2026-01-22 • via Nuitee
J
Juan Manuel • family_with_children • mx
9
Bien
Pros:

Ubicación

2026-01-20 • via Nuitee
M
María Eugenia • solo_traveller • mx
10
excelente
Pros:

me gusto el lugar es muy confortable, excelente atención, muy limpio y agradable para descansar,por lo que lo recomien do amppliamente, excelente ubicació, el desayuno no lo probe, porque lo sirven a las 7:30 am, tenia que salir antes.
el personal amable y serrvicial.
La cena muy rica y accesible

Cons:

el horario para el desayuno

2026-01-19 • via Nuitee
P
PAMELA • extended_group • mx
4
Bonito hotel pero falta limpieza
Pros:

Ubicación y Jardín muy lindo

Cons:

Solicite toalla extra porque eramos 3 en una habitación y la toalla que me entregaron estaba sucia, llena de maquillaje, lo que significa que no la lavaron porque aunque se batalla, el maquillaje sí se quita.
Al entrar a la habitación había una cucaracha pequeña lo que significa que hay plaga de cucarachas porque esas no vienen del drenaje sino que se están reproduciendo en el lugar.
Al ir al restaurante a desayunar los manteles están sucios.

2026-01-19 • via Nuitee