Grand Hôtel de Bourbon-Lancy - Spa et Restaurant - Logis

Hotels
•
Logis Hôtels
7.8 (25 reviews)
1 Parc Thermal , Bourbon-Lancy , fr

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Kid meals
Staff adhere to local safety protocols
Free wired internet
See all facilities

Review Highlights

Pros:
Clean room
Good location
Pleasant room quality
Cons:
Dinner not available
Service not satisfactory

Categories

Cleanliness
8.2
The room was clean and well-maintained.
Service
7.2
Staff were short, leading to unacceptable service levels.
Location
8.7
Great location, close to restaurant and attractions.
Room Quality
8.2
The room was pleasant and well-appointed.
Amenities
7.7
The spa nearby was a nice addition, but no other amenities were highlighted.
Value for Money
8.2
Overall good value considering the location and cleanliness.
Food and Beverage
6.2
Dinner was not available, which was disappointing.
Overall Experience
8
An overall enjoyable stay but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:18

Property Description

Tranquil Garden and Terrace
Escape the hustle and bustle in our serene garden and relax on the terrace.

Delicious Dining Experience
Indulge in a culinary journey at our on-site restaurant serving delectable dishes.

Relaxing Spa Facilities
Unwind and rejuvenate at our spa, offering a range of pampering treatments.

Escape to Grand Hôtel de Bourbon-Lancy for a memorable stay in Bourbon-Lancy.

Important information:

If you expect to arrive after 20:00, please inform the property in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VHY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 25 reviews
Cleanliness: 8.2
Service: 7.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.2
Overall Experience: 8
T
Tania • family_with_children • ch
3
Décevant
Pros:

Lit ok

Cons:

Beaucoup de bruit. Nettoyage des chambres à partir de 7h00 du matin !!!!
Nous étions 3; des boissons ont été offertes mais le 2ème jour, les gobelets n'ont pas été renouvelés, pas de sucre en chambre pour le thé par exemple. A l'accueil, par rapport au SPA, rien ne nous a été communiqué.

2026-04-16 • via Nuitee
S
SOFIANE • couple • fr
10
2026-03-31 • via Nuitee
R
RAUFASTE • solo_traveller • fr
10
2026-03-07 • via Nuitee
T
Tim • extended_group • gb
7
Disappointing
Pros:

Breakfast fine.
We tried to book dinner by email in advance of arriving and were told that they were full. recommended to try MacDonalds !
Transpired that they were short of staff. wholly unacceptable. Chose the hotel due to its restauarant.

Cons:

No dinner available

2026-01-19 • via Nuitee
H
Heidi • couple • ch
8
2025-08-21 • via Nuitee
C
Christian • couple • ch
10
Extraordinaire
2025-08-17 • via Nuitee
J
Josette • solo_traveller • fr
8
Pros:

La chambre le repas

Cons:

Que la piscine ne soit pas ouverte au moins de 14 ans

2025-08-01 • via Nuitee
T
Thomas • couple • se
7
2025-07-21 • via Nuitee
N
Nicolas • family_with_children • fr
8
Pros:

Emplacement restaurant et chambre propre

2025-07-15 • via Nuitee
P
Pascal • family
10
Pros:

Bel établissement bien tenu et très agréable, associé au spa proche

2025-07-14 • via Nuitee
S
Sandrine
6
Pros:

Literie à changer, très mauvaise avec un creux au milieu du matelas

2025-05-30 • via Nuitee
C
Cwh3291 • with friends • us
8
Very good
Pros:

Historic old hotel.

Cons:

Limited reception hours. Unable to store bike inside. Slow, small elevator. Expensive.

2025-05-18 • via Nuitee
C
catherine
8
7/10
Pros:

Chambre contemporaine avec haut plafond, un lit confortable (mais vraiment très bas), du rangement et 2 bouteilles d'accueil. L'endroit est calme, avec un parking gratuit, des volets roulants bien occultant et un bon wifi. La salle de bain est vraiment très petite (mais fonctionnelle) et sa seule prise est mal placée et ne fonctionne pas. Il n'y a pas de clim, l'insonorisation n'est pas géniale (on entend même la télé de la chambre voisine) et l'ascenseur minuscule. Dommage de devoir sortir de l'hôtel pour aller au spa et qu'il n'y ai pas de frigo dans la chambre.

2025-05-18 • via Nuitee
D
Daniel
8
Service leider nicht so Grand, aber nett
Pros:

Im 2-Bettzimmer war nur die Bettdecke für ein Grandlit (Doppelbett). Musste zuerst organisiert werden. Hat dann geklappt. Beim Frückstück leider kein Müesli sondern nur Cornflakes. Gipfeli immer schnell ausgegangen. Rührei auch schon weg um 8.30 h. Eierkochen ging auch nicht, weil zuwenig Wasser im Kocher. Draussen sitzen nicht erlaubt. Andernorts gibt es für weniger einfach mehr!

2024-07-09 • via Nuitee
B
Bart
2
Pros:

I arrived at the hotel tired and wanted to eat something. Impossible because fully booked. But the restaurant was empty! I asked about dinner: also fully booked! This total lack of welcome made me leave the hotel.

2024-05-31 • via Nuitee
C
Charles • young couple • gb
8
Very good
Pros:

The staff and location

Cons:

That such a lovely old building with character needs updating

2023-03-24 • via Nuitee
T
Todd • young couple • us
9
Superb
2022-09-28 • via Nuitee
A
Andrew • group • fr
9
Superb
2022-08-29 • via Nuitee
G
Gordon
8
Quirky but good!
Pros:

The bed was very hard- my wife had backache all next day! Otherwise, a good experience, somewhat quirky, an old spa establishment that feels institutional but has character.

2021-10-26 • via Nuitee
D
daniel
8
Lancy
Pros:

Lancy. Bon rapport qualité prix bon restaurant sur place avec patio très agréable carte juste comme il faut choix de viandes locales très coûteuses

2021-08-13 • via Nuitee