NH Collection Cáceres Palacio de Oquendo

Hotels
NH Collection
9 (5319 reviews)
Plaza de San Juan, 11 , Cáceres , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5319 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
Juan Carlos extended_group es
8
Estancia agradable y ubicación excelente.
Pros:

La ubicación es excepcional y el aparcamiento cercano al hotel.
El desayuno muy completo y saludable.

Cons:

Todo ha sido correcto.

2026-03-06 via Nuitee
R
Romero Agüit couple es
9
Muy recomendable
Pros:

Situación. Confort y atención del personal

Cons:

Todo bien. Inevitable el tema del parking

2026-03-06 via Nuitee
M
Mercedes couple es
10
2026-03-06 via Nuitee
C
Castellví solo_traveller es
9
2026-03-05 via Nuitee
C
CANDIDO JAVIER couple es
9
Pros:

En general muy bien

Cons:

Lo único, la incomodidad de la distancia al parking

2026-03-05 via Nuitee
M
Meurs couple nl
8
We waren er voor 1 nacht ivm doorreis
Pros:

Zalig bed

Cons:

Geen parkeer mogelijkheid voor de deur

2026-03-05 via Nuitee
H
hypathya family_with_children es
9
Deliciosa estancia en Palacio de Oquendo en Cáceres.
Pros:

El magnífico edificio que alberga el hotel es un espléndido referente, situación inmejorable y la amabilidad del personal impecable. Sin duda, lo recomendaré y volveré.

Cons:

Me gustó todo, sobretodo la suposición del personal para ofrecerte ayuda y comodidad, es un gran plus.

2026-03-05 via Nuitee
M
Mónica couple es
9
Pros:

El trato del personal!

2026-03-04 via Nuitee
J
jose manuel couple es
8
Cons:

acceso parking

2026-03-03 via Nuitee
M
Manuel Juan couple es
9
2026-03-03 via Nuitee
I
Isabel couple es
8
2026-03-03 via Nuitee
M
Margalida extended_group es
9
Ubicación perfecta
Pros:

Hotel muy céntrico y acogedor. La habitación es grande y moderna. Dentro de la habitación hay nevera. En el hotel no hay parking, pero te ofrecen un aparcamiento muy cercano con buen precio.

Cons:

Falta algún enchufe junto a la cama.

2026-03-03 via Nuitee
P
Pablo Heydt couple es
6
Buena estancia aunque mejorable
Pros:

La ubicación es muy buena, y el personal amable, el hotel está bien en general.

Cons:

Cenamos un día en el restaurante y no es gran cosa. La habitación se veía un poco más antigua de lo que parecía en las fotos, y lo peor para nosotros la insonorización, se oían mucho las puertas y ruidos de la calle y del hotel, pero sobre todo se escuchaban en ocasiones ruidos de cañería bastante fuertes por la noche.

2026-03-02 via Nuitee
D
Daniel couple es
9
Cumple expectativas
Pros:

Cumplió mis expectativas

Cons:

El acceso en coche al hotel es malísimo, calles en obras y cuesta saber y poder llegar hasta la puerta del hotel.

2026-03-02 via Nuitee
V
vitor couple pt
10
Pros:

Do espaço, da localização, da simpatia dos colaboradores

Cons:

Embora compreensível, da localização do parque automóvel.

2026-03-02 via Nuitee
S
Susana de Hoyos Maroto couple es
6
Pros:

El personal muy atento y muy buena la ubicación. Dejamos las maletas en cosigna hasta que nos fuimos de la ciudad por la tarde. El Hotel no tiene parking pero tienen convenio con uno que está cerca.

Cons:

Nuestra habitación no tenía ventanta al exterior, la ventanta daba a un hall por el que pasaban personas y si tenías las cortinas abiertas te veían perfectamente. El no tener ventana al exterior da un poco de "claustofobia" y no sabes si es de día o de noche ni que día hace. Deberían avisar y debería tener un precio más bajo.

2026-03-02 via Nuitee
P
Patricia family_with_children es
4
2026-03-01 via Nuitee
A
ANGEL couple es
8
2026-03-01 via Nuitee
I
Irene solo_traveller es
10
2026-03-01 via Nuitee
E
Esther extended_group es
10
Excelentes habitaciones y camas. Muy bien ubicado. Limpio y cuidado
2026-03-01 via Nuitee