NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5319 reviews)
Plaza de San Juan, 11 , Cáceres , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5319 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
A
Anabela • couple • pt
9
Mini-férias de inverno
Pros:

Gostámos muito da localização, bem no centro da cidade e junto ao centro histórico.

Cons:

O aspecto menos positivo é não ter estacionamento próprio, embora o parque seja bem próximo do hotel.

2026-02-14 • via Nuitee
A
Andrei • couple • ru
9
2026-02-14 • via Nuitee
J
José • solo_traveller • pt
10
2026-02-14 • via Nuitee
A
Alexandre Figueroa Tubío • solo_traveller • es
9
2026-02-13 • via Nuitee
T
TRINIDAD • solo_traveller • es
8
2026-02-12 • via Nuitee
M
Mónica • solo_traveller • es
10
2026-02-11 • via Nuitee
M
Mar • couple • es
10
Pros:

Muy bonito y céntrico

2026-02-11 • via Nuitee
G
Gabriel • family_with_children • de
9
2026-02-09 • via Nuitee
D
Desiree • couple • es
10
2026-02-09 • via Nuitee
M
Myriam • couple • es
9
Muy agradable y cómodo.
Pros:

La ubicación. La cortesía de tener cafetera en la habitación con café disponible. La cortesía de poner una botella de agua.

Cons:

Pondría alguna cápsula de leche más. Solo dos para mí es poco. Pondría cinco o seis para poder echar más de una al café que si no sale muy fuerte. Pero agradezco que hubiera alguna en cualquier caso.

2026-02-09 • via Nuitee
L
Lisa • solo_traveller • us
8
Great for a quick stop in Burgos.
Pros:

Location was good to get the cathedral and plaza. Parking was super easy. And front desk super helpful. For the price this place was great.

Cons:

Our double bed was super small. And sound does carry from hallway.

2026-02-09 • via Nuitee
C
Christopher • couple • gb
9
Pros:

Convenience and position in town

Cons:

A little tricky to locate

2026-02-08 • via Nuitee
S
SARA • solo_traveller • es
10
Fabuloso 😊
Pros:

Todo! Es una preciosidad, el equipo de lo más amable y alegre que he visto, la habitación espaciosa y con buen escritorio de trabajo, buen gimnasio, buena climatización… 🤗💛

2026-02-08 • via Nuitee
M
Martin Dominguez • couple • es
9
2026-01-31 • via Nuitee
R
Rita • solo_traveller • pt
7
2026-01-31 • via Nuitee
J
Jose Luis • solo_traveller • es
6
Cons:

La temperatura no era la idónea porque hacía un poco de frío y no me permitía subir grados el termostato.

2026-01-31 • via Nuitee
K
Kath • couple • gb
9
Pros:

Beautiful old building in fab location in the historic centre. Great service, large very comfortable bedroom, very well appointed. Dog friendly. Lovely breakfast in hotel redtaurant. Very stylish hotel & great value.

Cons:

No on site parking & 300m + walk from public pay to park basement facility.

2026-01-31 • via Nuitee
E
ELENA • extended_group • pt
10
Excelente
Pros:

Atendimento muito agradável!

2026-01-31 • via Nuitee
V
Vicky • couple • es
9
Hotel donde vale la pena quedarse
Pros:

La localización es fabulosa. El cuarto está bastante bien y muy funcional.

Cons:

El parking del Obispo Galarza no es muy allá . Plazas justas, rampas de acceso muy muy justas, etc

2026-01-30 • via Nuitee
E
Emmanouil • couple • gr
10
Εveryone was so nice and the hotel was great.
Pros:

Excellent location. Τhe hotel housed in a magnificent 16th century palace.

Cons:

Nothing

2026-01-30 • via Nuitee