NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5542 reviews)
Plaza de San Juan, 11 , Cáceres , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5542 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
G
gabriel • couple • es
8
2026-05-09 • via Nuitee
R
Rocio • couple • es
7
Pros:

La ubicaciom

Cons:

Q por la noche no habia ndie en recepcion

2026-05-09 • via Nuitee
M
M Isabel • solo_traveller • es
10
2026-05-09 • via Nuitee
G
gregory • solo_traveller • fr
10
Parfait
Pros:

Magnifique palais

2026-05-08 • via Nuitee
M
Michael • solo_traveller • us
9
2026-05-07 • via Nuitee
R
Rodriguez Alonso • solo_traveller • es
9
recomendable
Pros:

Está en pleno centro de Cáceres. Tiene concertadas plazas de aparcamiento en un parking público cercano. Se puede acceder hasta el hotel en el coche para dejar el equipaje e ir a aparcar después.

2026-05-07 • via Nuitee
L
lacampana • solo_traveller • de
10
2026-05-07 • via Nuitee
J
Joao Carlos • solo_traveller • br
10
2026-05-07 • via Nuitee
M
Marco • family_with_children • it
9
2026-05-07 • via Nuitee
B
Brendan • solo_traveller • us
7
Pros:

Caceres is a charming town, although much of it right now is closed or scaffolded. The impression of the hotel is undoubtedly enhanced by Caceres, itself. The building has character, the outside tables are a great place to unwind in the evening. The service is great—all the people who worked there were very helpful, genuinely friendly, a credit to whoever hired them. Breakfast was good, had excellent variety; although others seemed not to be, I availed myself of the made-to-order eggs. The bed was comfortable; there was a variety of pillows.

Cons:

My room was a cave; it basically faced a wall, an enlarged airshaft and didn’t get much natural light. The ac/heat vents spewed directly onto the bed (which often (for me) results in getting congested). It was quiet, and that had something to do with being at the end of a hall, but my impression is that the doors were not well soundproofed. Despite my neighbors’ consideration, I could hear their conversations and the closing of the door was unavoidably loud. You can’t always count on others being considerate. I was disappointed that the fitness room was closed; this should have been advertised; it was a factor in my choosing to stay there. None of the promotional websites for Caceres or the hotel inform you that you will not be able to access the most important landmarks now. Key towers are closed. The scenery is impaired for multiple reasons. It was misleading and disappointing. I felt as if I wasted my time and money going now. It’s a schlepp to get there by public transportation. That said, there are some festivals in town (Womad, which set up tents and band shells in front of iconic buildings). But the town’s charm still manages to shine through—though undoubtedly not as much as it would have if everything was open and accessible. The hotel cannot really be faulted for that, but it can be for the closure of the fitness room.

2026-05-07 • via Nuitee
J
Jeffrey • couple • gb
10
We had a great short stay
Pros:

Was a beautiful hotel with great bedroom

Cons:

Finding the car park was difficult

2026-05-07 • via Nuitee
F
Flora • extended_group • es
9
Pros:

Comodidad y la ubicación

Cons:

Solo hay enchufes en un lado de la cama. Por qué no hay al otro lado? Todos tienen que recargar sus teléfonos!

2026-05-07 • via Nuitee
J
Joan • couple • gb
9
Second time we have stayed there did not disappoint.
Pros:

Great location in middle of old town.
Very helpful staff. Very clean and comfortable rooms

2026-05-06 • via Nuitee
R
Roberto Costa • couple • br
8
Pros:

Muito bom banheiro, excelente café da manhã. Ótima localização

Cons:

Estacionamento ser longe, mas funcionou perfeitamente.

2026-05-06 • via Nuitee
J
Jose Ignacio • extended_group • es
8
Muy agradable, además Cáceres vale la pena visitarla
Pros:

La ubicación , el personal , la limpieza , el restaurante

2026-05-05 • via Nuitee
J
José Carlos • couple • es
9
Pros:

Amabilidad, profesionalidad, edificio histórico y B. Desayuno excelente.

2026-05-05 • via Nuitee
D
David • extended_group • es
10
2026-05-05 • via Nuitee
M
Mercedes • couple • es
10
2026-05-05 • via Nuitee
S
Santiago • solo_traveller • es
9
2026-05-05 • via Nuitee
N
Nieves Escalera • solo_traveller • es
9
Una estancia muy agradable.
Pros:

El desayuno era espectacular.

Cons:

La llegada hasta el hotel en coche era difícil.

2026-05-04 • via Nuitee