NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5687 reviews)
Plaza de San Juan, 11 , Cáceres , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5687 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
F
fernando • couple • es
10
Para relajarse
Pros:

Personal muy amable y eficaz

2026-06-20 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-06-20 • via Nuitee
T
Troncoso • couple • es
10
2026-06-19 • via Nuitee
P
Paul • solo_traveller • us
10
I loved the location by the Casco Antiguo and near the Plaza Mayor.
Pros:

Excellent breakfast. Excellent location.

2026-06-19 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-06-19 • via Nuitee
M
Miguel • couple • es
10
2026-06-19 • via Nuitee
N
Nicola • family_with_children • de
10
Top für einen Städtetrip
Pros:

Traumhafte Unterkunft mitten im Zentrum
Leckeres Frühstück.saubere Zimmer, sehr nettes Personal. Alles bestens

2026-06-19 • via Nuitee
S
Sian • solo_traveller • gb
10
Pros:

Beautiful hotel, in a fantastic location. The room was stunning and the hotel had a beautiful aroma.

Cons:

Nothing really, car park was a 10 minute walk away.

2026-06-19 • via Nuitee
L
LiberoViaggiatore • couple • it
7
Una bella cornice nel centro di Caceres
Pros:

Ottima l'accoglienza dello staff, con indicazioni molto precise per raggiungere il parcheggio convenzionato. Consiglio di approfittarne. Posizione eccellente per visitare il paese e ottima colazione. Nonostante alcune note negative, vale comunque la pena soggiornare in questa struttura per l'accesso alla città

Cons:

L'aspetto esteriore dell'hotel è senza dubbio un buon biglietto da visita, ma le camere purtroppo deludono, soprattutto per scarsa pulizia e attenzione ai dettagli. Non vado certo a cercare la polvere in punti irraggiungibili, posso capire la difficoltà, ma ce n'era abbondante anche su superfici alla portata di tutti. Il lucernario è sicuramente esposto ad intemperie e volatili, ma non era stato pulito da moltissimo tempo. Anche le ragnatele non erano soltanto sugli angolini in alto ma anche sopra alla testata del letto. Infine scuciture ed un buco sulla federa dei cuscini. Forse siamo stati soltanto sfortunati. Peccato

2026-06-18 • via Nuitee
H
Hernando • couple • es
10
Fantástico.
Pros:

Habitaciones muy amplias, no faltaba de nada. Agua de cortesía, te traen un postre de bienvenida. Todo está muy bien cuidado. Muy buena ubicación. Si volvemos a Cáceres repetiremos seguro.

2026-06-17 • via Nuitee
P
Pere • solo_traveller • es
9
2026-06-17 • via Nuitee
C
Carlos • couple • es
8
Céntrico y bonito hotel
Pros:

Ubicación y fachada

Cons:

Escaleras y aparcamiento

2026-06-17 • via Nuitee
A
Antia • family_with_children • es
10
Muy buen trato, todos muy atentos! Ubicacion excelente!! Buena estancia!!!
Pros:

Todo

2026-06-16 • via Nuitee
E
Edmundo • family_with_children • mx
10
2026-06-16 • via Nuitee
S
Silvia • couple • es
9
Agradable
Pros:

La ubicación

Cons:

Que las habitaciones no tenían acceso directo por ascensor

2026-06-15 • via Nuitee
C
Carmen • solo_traveller • es
9
2026-06-15 • via Nuitee
A
ANGEL LUIS • couple • es
10
Pros:

Ubicación y servicio

Cons:

El aire muy ruidoso

2026-06-15 • via Nuitee
D
Dirk • couple • de
9
Großzügige Zimmer, tolles Frühstücksbuffet auch schon um 7 Uhr, gute Lage.
Pros:

Großzügige Zimmer, tolles Frühstücksbuffet auch schon um 7 Uhr, gute Lage.

2026-06-14 • via Nuitee
S
Sergio • solo_traveller • es
9
2026-06-14 • via Nuitee
I
Iulia • solo_traveller • ro
8
Pros:

El hotel muy bonito en el corazón de casco istorico y sercano ha las restaurantes y ha los objetivos que visitamos.

Cons:

No me puedo quejar de nada.

2026-06-14 • via Nuitee