NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5319 reviews)
Plaza de San Juan, 11 , Cáceres , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5319 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
S
sunyi • extended_group • kr
9
Pros:

위치가 좋음

2026-03-27 • via Nuitee
P
Pablo • couple • es
9
Localización y trato excepcional
Pros:

La localización, el trato y el desayuno tenía mucha variedad y muy rico todo.

2026-03-27 • via Nuitee
J
JOSE MANUEL • couple • es
9
Pros:

La ubicacion

Cons:

El baño un poco viejo

2026-03-26 • via Nuitee
I
INMA • couple • es
10
Pros:

todo

2026-03-26 • via Nuitee
R
Romy • couple • es
10
2026-03-25 • via Nuitee
E
Enrique • couple • ar
10
Pros:

Excelentísima ubicación, instalaciones, estacionamiento cerca, gran desayuno y atención del personal. Un lugar petfecto para visitar la ciudad histórica.

Cons:

nada para mencionar

2026-03-25 • via Nuitee
S
Santiago • solo_traveller • es
9
Agradable estancia
Pros:

La situación del hotel y la habitacion

Cons:

Nada en especial

2026-03-25 • via Nuitee
D
Diego • couple • es
9
2026-03-25 • via Nuitee
J
JOSÉ CARLOS • extended_group • es
10
2026-03-24 • via Nuitee
D
Doewie • couple • nl
10
Fantastisch verblijf met vriendelijk en behulpzaam personeel. Goed restaurant!
Pros:

Alles, maar vooral de hulp van het altijd vriendelijke personeel. We zijn al vaak in het hotel geweest dus dachten er makkelijk naartoe te kunnen rijden. Door wegwerkzaamheden ging dat niet en draaiden we in cirkels rond. Na telefonisch contact, is er iemand naar ons toe komen lopen.
We stonden direct buiten het voetgangersgebied en daar moesten we dus even brutaal doorheen rijden. Heel fijn zo geholpen te worden! Verder hebben we weer genoten van die prachtige kamer aan het pleintje.

Cons:

De tijdelijk veranderde bereikbaarheid, maar dat is goed opgelost!

2026-03-23 • via Nuitee
N
Natalia • family_with_children • es
10
Pros:

Personal muy amable, ubicación fantástica

2026-03-23 • via Nuitee
C
Cristina • family_with_children • es
9
Pros:

El trato del personal

Cons:

Todo me gustó

2026-03-23 • via Nuitee
A
Alicia • couple • es
5
Pros:

La ubicación es perfecta

Cons:

La habitación doble superior da a un patio interior que en realidad es una pared muy cerca de la ventana. Esa pared está llena de palomas y de cacas de paloma. Es desagradable.

2026-03-23 • via Nuitee
C
CARMEN • couple • es
8
2026-03-23 • via Nuitee
V
Vicente • extended_group • es
9
2026-03-23 • via Nuitee
S
Sebasji • couple • es
9
Buena estancia
Pros:

La cama es muy cómoda, con tres tipos de almohada y súper grande

Cons:

Hay escalones para acceder a las habitaciones. Para una persona en silla de ruedas o personas mayores con movilidad reducida tiene difícil acceso.

2026-03-23 • via Nuitee
T
Torcuato • solo_traveller • es
7
Pros:

En general es muy recomendable, gracias.

Cons:

Que no tuviera Bidé o grifo sanitario.

2026-03-23 • via Nuitee
M
Maria Jose • couple • es
8
Pros:

Ubicacion excelente .
Todo muy bien

Cons:

El baño olia muy mal
Era molesto

2026-03-23 • via Nuitee
A
Andrés • solo_traveller • es
10
2026-03-23 • via Nuitee
R
Rubio Molina • couple • es
9
2026-03-22 • via Nuitee