Facilities

Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 09:18

Property Description

Discover the ultimate retreat at the Protea Hotel by Marriott Polokwane Ranch Resort, where adventure meets relaxation.

Unforgettable Swimming Experiences
Enjoy a splash in any of our four outdoor swimming pools or indulge in pure relaxation at our four rejuvenating hot tubs, perfect for unwinding after your thrilling safari journey.

Culinary Delights
Savor delicious meals at our two on-site restaurants, or opt for the convenience of in-room dining. And don’t forget to treat yourself to snacks at our vibrant coffee shop/café.

Family-Friendly Amenities
With complimentary Wi-Fi, babysitting services, and spacious, individually decorated guestrooms featuring private patios, every family member will feel at home. Plus, explore the nearby attractions with our convenient area shuttle.

Embrace the adventure and comfort awaiting you—book your stay today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 51 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
I
Itumeleng solo_traveller za
10
2026-05-16 via Nuitee
M
Manhar solo_traveller za
7
Pros:

I always enjoy the ranch. It's such a lovely scenic place to stay in.
The staff are always obliging.
The best part for me was the fact that they would do a snack pack instead of breakfast.

Cons:

For some reason I was placed on the other end of the hotel grounds. The room was old and was not like the other upgraded rooms. It's also where the animals are and they make alot of noise at the early part of the morning.

2026-05-15 via Nuitee
S
steen couple dk
9
2026-05-13 via Nuitee
M
Maphosho family_with_children za
10
2026-05-13 via Nuitee
S
Sarshen solo_traveller za
10
2026-05-13 via Nuitee
A
Akhona couple za
10
2026-05-12 via Nuitee
Y
Yolanda solo_traveller za
10
Pros:

EVERYTHING

Cons:

NOTHING ALL GOOD

2026-05-12 via Nuitee
B
Boikarabelo solo_traveller za
7
2026-05-08 via Nuitee
P
PETER solo_traveller za
10
N/A
Pros:

Everything!!

Cons:

Nothing!!

2026-05-06 via Nuitee
K
Kgomotso solo_traveller za
7
2026-05-04 via Nuitee
M
MAITE solo_traveller za
8
Pros:

I liked everything

2026-05-04 via Nuitee
M
Madire family_with_children za
10
2026-05-04 via Nuitee
V
Vasantha solo_traveller gb
8
Pros:

Good location. Relaxing.

Cons:

Overpriced room rates. Staff do not give options for family rooms etc. We were 3 with 2 rooms at a crazy price.

2026-05-03 via Nuitee
B
Bonnywell Ramoroka solo_traveller za
9
2026-05-03 via Nuitee
L
Linah family_with_children za
9
2026-05-02 via Nuitee
E
Eric solo_traveller za
8
Pros:

The beautiful garden.

Cons:

I liked everything

2026-05-01 via Nuitee
K
Kgabe couple za
10
2026-05-01 via Nuitee
N
Nico couple za
10
2026-04-30 via Nuitee
M
Muhammed Moosa solo_traveller za
7
2026-04-30 via Nuitee
C
Charmaine couple za
9
2026-04-29 via Nuitee