Hotel Balmoral

Hotels
8.5 (369 reviews)
11-13 Kerley Road , Bournemouth , gb

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Heating
Luggage storage
Bar
Fax/photocopying
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited food options
Some rooms feel dated

Categories

Cleanliness
8.14
Generally clean and tidy, but some reviews mentioned the hotel is starting to show its age.
Service
9.11
Staff were friendly and helpful, enhancing the overall experience.
Location
9.15
Excellent location near the BIC, beach, and town centre.
Room Quality
8.6
Most rooms were comfortable and well maintained but some comments about them being slightly dated.
Amenities
8.13
Basic amenities available; breakfast choices are limited.
Value for Money
8.59
Good value for the price considering location and cleanliness.
Food and Beverage
7.64
No breakfast offered; however, nearby options exist.
Overall Experience
8.61
Overall, a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Prime Location near Beaches
Hotel Balmoral, nestled in Bournemouth, is conveniently located within walking distance of Westcliff Beach, Alum Chine Beach, and Boscombe Beach. Perfect for beach lovers!

Comfortable Stay with Essential Amenities
Enjoy a cozy stay at Hotel Balmoral with well-equipped rooms featuring flat-screen TVs. The shared lounge and bar add to the comfort and convenience of your stay.

Local Tips and Nearby Attractions
Benefit from the local insights provided by the friendly reception staff. Explore attractions like Bournemouth International Centre and the city center, all within a short distance from the hotel.

Ready to experience a relaxing stay near the beach? Book your stay at Hotel Balmoral now!

Important information:

This property will not accommodate hen, stag or similar parties.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 369 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
G
Garry solo_traveller gb
9
2026-07-04 via Nuitee
D
Denisa couple gb
10
2026-06-30 via Nuitee
P
Peder extended_group se
8
Pros:

Rent och snyggt bra läge trevlig personal

2026-06-27 via Nuitee
S
Susan couple gb
5
To hilly for the older person we are in our seventies & found it hard to get up & down the hill.when it said on
Pros:

Clean and staff pleasant beds made every day and tea,coffee& biscuits replenished

Cons:

Had to park around the back with no access except the front & had to wait to be let in as car barrier was broken which in fairness did not take to long . Did not give us a front door key as the owner said they had problems in the past with guests bringing other people in .

2026-06-26 via Nuitee
W
Walter couple gb
10
Great central location with a car park. Staff very welcoming and happy to share knowledge about the area, including whe
Pros:

Great location and unusually for a hotel so central it had a large car park. Thanks to the kind gent on reception we could check in as soon as we arrived and there was no pressure to move car the next morning, really nice touch.

Cons:

Nothing to report, it delivered exactly what it promised.

2026-06-26 via Nuitee
M
Miles & Martina solo_traveller de
7
2026-06-25 via Nuitee
D
Dean couple gb
8
2026-06-25 via Nuitee
N
Noel couple gb
5
Nice stay nice location . Needs refurb
Pros:

Location & Manager

Cons:

Tired , dated ,

2026-06-23 via Nuitee
A
Amanda solo_traveller gb
1
Horrid
Pros:

Nothing it was horrid

Cons:

This hotel is NOT what their website shows nor what is shown on booking.com.it is scummy,tatty and falling apart. It’s worse than a youth hostel! The shower was a hose from the bath so had fun and games trying to take a shower without soaking every where as no shower curtain. The furniture looked like it was donated by the local YMCA .no pictures in the rooms just dank and horrid . The bed was squashy and lumpy with hard pillows. Even though the staff were ‘nice’ they were adamant about handing over our room key every time we went out just incase of a fire so they knew who was in etc.which I thought was a bit weird considering there should have been fire alarms? Anyway I was not happy about this and how persistent they were,so when we did go out I placed my holdal bag in a position only I knew,and yep when we returned it had been moved and obviously looked through. So thankfully we did take all our valuable possessions out with us including my car keys!! I cannot believe booking.com have this hotel on their website…Horrendous!!!’So glad we were there for only 2 nights one night was enough!!

2026-06-22 via Nuitee
C
Claribel couple gb
8
Overall very pleasant experience. We recommend the property.
Pros:

Clean, accessible, well-located; private parking. The staff were wonderful.

Cons:

No breakfast

2026-06-22 via Nuitee
E
E solo_traveller gb
8
2026-06-22 via Nuitee
T
Travelling_John solo_traveller gb
9
Great for a weekend away.
Pros:

This is an established quiet hotel. Its an older and smaller hotel in a great location, reasonably priced, room was clean lots of storage space, comfortable bed good nights sleep and a big bathroom with bath. This suited us well for a weekend away close to the beach and town if walking lots of hills about.
No breakfast at the hotel but local places close by. .
Private gated car park behind the hotel free for hotel guests parking. Dave and Phil very welcoming and friendly on reception helping us with direction and places to eat for dinner and breakfast. Enjoy the trip to Bournemouth and at the Balmoral Hotel.

2026-06-20 via Nuitee
C
Carol couple gb
8
Manager owner was very helpful and friendly
Pros:

Ideal for seeing a concert in Bournemouth , just down the road

Cons:

N/A

2026-06-20 via Nuitee
V
Valerie couple gb
8
Pros:

Nice and clean, staff friendly and helpful

Cons:

Décor a bit dated

2026-06-19 via Nuitee
R
Ricky solo_traveller gb
10
2026-06-13 via Nuitee
H
Helen solo_traveller gb
7
2026-06-10 via Nuitee
P
Peter couple de
8
Pros:

Es kostet immer einen Moment Eingewöhnung. Aber man muss diese englischen Hotels einfach mal mitgemacht haben und unterstützen. Seit 30 Jahren hat sich nichts geändert - und genau das ist der Charme eines Hotels mit dem Namen Balmoral an der südenglischen Atlantikküste. Alles ein bisschen alt und knarzend aber top sauber, freundlich und echt. Jederzeit wieder.

2026-06-10 via Nuitee
M
mark couple gb
9
Pros:

Friendly reception ,large room very clean and place to park the car

Cons:

Creaky floor !!!

2026-06-08 via Nuitee
C
Charles couple gb
10
2026-06-07 via Nuitee
N
Neil solo_traveller gb
9
Pros:

Everything. Lovely host, great room, great location.

2026-06-04 via Nuitee