Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
改善空調設備
房間整潔

Categories

Cleanliness
7.6
The review suggests that the air conditioning needs improvement for a better room temperature.
Service
9.1
Standard quality for this hotel tier.
Location
9.1
Standard quality for this hotel tier.
Room Quality
8.6
Standard quality for this hotel tier.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
8.6
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxury Amenities
Indulge in complimentary wireless internet, concierge services, and gift shops. The hotel offers a hair salon, wedding services, and multiple dining options including 24-hour room service.

Entertainment and Relaxation
Unwind with a drink at one of the 3 bars/lounges or enjoy fusion cuisine at Elements restaurant. With a TV in the common area and a coffee shop for snacks, entertainment is never far away at Kempinski Hotel Guiyang.

Business and Events
Featuring a business center, conference space, and meeting rooms, this hotel caters to both business travelers and event planners. Also, limo services and complimentary wired internet access are available.

Book your luxurious stay at Kempinski Hotel Guiyang and experience the heart of Guiyang's charm and convenience at your doorstep.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Masks are available to guests

See all policies

Location

Guest Reviews

8.6
Based on 19 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
M
Man Sun • partner
10
Pros:

如能改善空調設備，令房間更涼快就更好了。

2025-08-08 • via Nuitee
H
Hin Ming Alfonso • partner
10
Pros:

nice

2025-01-22 • via Nuitee
H
Hin Ming Alfonso
8
Pros:

nice

2025-01-20 • via Nuitee
H
Hin Ming Alfonso • partner
8
Pros:

Nice

2025-01-19 • via Nuitee
H
Hin Ming Alfonso
8
Pros:

The stay has been satisfactory in general

2025-01-14 • via Nuitee
L
lai yin • friends
10
Pros:

非常好

2024-07-16 • via Nuitee
D
Donghang
10
Pros:

excellent stay. Front desk excellent service!

2024-06-15 • via Nuitee
L
li
8
Pros:

酒店环境舒适，服务态度和服务质量不错

2019-09-02 • via Nuitee
V
Verified traveler
10
交通方便，就是贵
Pros:

挺好的，楼下有幻影卖，楼上很高层，酒店很豪华，就是贵，真是贵啊，贵阳那么个小地方，2-300住的很好啦，这个要1480块，太贵啦

2016-09-27 • via Nuitee
P
pengchi
2
Pros:

非常不值得住的酒店

2016-08-26 • via Nuitee
V
Verified traveler
10
Beautiful Hotel
Pros:

Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking.

I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again.

The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great.

There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance.

I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.

2016-08-17 • via Nuitee
V
Verified traveler
10
Perfect stay
Pros:

Short business stay, transportation well organized despite huge delay

2016-08-10 • via Nuitee
V
Verified traveler
2
Bad service at Kempenski Guiyang
Pros:

The Kempenski Hotel disappointed me great deal this time. The front desk staff was unable to solve my question even with my repeated request (Remarks: I was just asking for an invoice!) and after I was back home, their "executive housekeeper" kept finding excuses and even asked the hotel portal to reply me directly.
Kempenski, as a reputed hotel, should not have been providing such bad customer service and inflexibility in dealing with customers' reasonable requests. I wondered if they would treat other business travellers with the same ridiculous service in the future. I would seriously consider whether to stay at the hotel chain again in the future.

2015-05-18 • via Nuitee
V
Verified traveler
6
押金
Pros:

要求顧客預付每天1000元押金很不合理!感覺被當小偷或不願付錢

2014-11-03 • via Nuitee
J
John
10
Beer and gym
Pros:

Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.

2014-10-30 • via Nuitee
V
Verified traveler
8
Pros:

Good! The serve are good!

2014-09-04 • via Nuitee
S
Sam
8
Great location
Pros:

good stay, very convenient. close to Jiaxiu Tower, but close to shaopping mall too. Easy to find good resteraunt.

2014-08-19 • via Nuitee
G
Gracie
10
Unforgetable Stay!!!
Pros:

Very welcoming with friendly staff, excellent location with view of the city, close to the shopping mall and Jiaxiu Tower, lots of good to see the city. The best experience is the splendid view in 53 Club, I had couple glasses of white wine with friends over there, that was fantastic, we really had a lovely night in the hotel . I would go back anytime.

2013-09-24 • via Nuitee
Z
Ziyun010
10
Impressive Experience in Guiyang!
Pros:

Excellent, luxurious, situated in , I can't find words to say how great this hotel is. Great location for everything. Very pleasant, polite staff. Many possibilities to spend time in shopping, entertaining and local experience.

2013-09-24 • via Nuitee