Hotel Onderbergen

Hotels
8.7 (4298 reviews)
Onderbergen 69 , Ghent , BE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, helpful staff
Clean and comfortable rooms with good beds
Good breakfast / wide offering
Private secure parking
Easy/self check-in
Characterful historic building
Cons:
Lack of air conditioning in some rooms (hot in summer)
Occasional noise from terrace/pub or humming device
Isolated cleanliness/maintenance issues (mold, condensation, shower gasket/leak)
Some rooms small or with steep stairs
Limited in-room storage/insufficient bathroom shelving or coat hooks in some rooms

Categories

Cleanliness
8.2
Generally reported as clean and tidy in multiple reviews, though a few mentioned mold/condensation in an en-suite and occasional water leakage issues.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive; check-in processes (including self check-in) noted as straightforward.
Location
9.5
Consistently praised for an excellent, central location close to the centre with easy access to attractions.
Room Quality
8.3
Rooms often described as comfortable and spacious with good beds and building character; some attic/upper rooms lacked AC, a few rooms were small or had steep stairs and occasional noise.
Amenities
8
Positive notes include private secure parking, free water/espresso and breakfast offering; several guests noted lack of air conditioning in some rooms and limited minibar usability.
Value for Money
8.6
Multiple guests called the hotel good value for money and recommended it, reflecting a positive perception of price versus quality.
Food and Beverage
8.9
Breakfast received favorable mentions (good variety and quality) in several reviews.
Overall Experience
8.9
Overall impression is positive with many guests recommending the hotel for location, service and comfortable rooms, tempered by some issues (AC, occasional noise, minor maintenance).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:52

Property Description

Boutique-Style Rooms with Modern Amenities
Hotel Onderbergen offers boutique-style rooms with original features like hardwood floors and high ceilings. Each room is equipped with tea/coffee making facilities, a Smart TV with a free in-house TV library, and a modern bathroom with essential amenities.

Convenient Location and Easy Access to Attractions
Located by the Leie River in the heart of medieval Ghent, Hotel Onderbergen is within walking distance of Saint Bavo Cathedral and Veldstraat Shopping District. With the Zonnestraat Tram Stop just 250 metres away, guests have easy access to the city's main train station and popular attractions.

Delicious Dining Options and Relaxing Bar
Start your day with a delicious breakfast at the hotel and enjoy lunch or dinner at the on-site restaurant. Unwind with a drink at the international bar featuring Sky Sports, perfect for a relaxing evening after exploring the historic city center.

Book your stay at Hotel Onderbergen for a memorable experience in Ghent!

Important information:

Please note that for the Small Double Room and the Small Single Room for Double Use, it is not possible to place a baby crib.

Quiet hours are between 22:00 and 08:00.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.7
Based on 4298 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.5
Room Quality: 8.3
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.9
Overall Experience: 8.9
B
Branislav • couple • sk
10
2026-10-31 • via Nuitee
M
Martine • couple • nl
8
Pros:

Royale kamer, ruime badkamer

Cons:

Rioollucht door het hele pand

2026-10-31 • via Nuitee
D
Dennis • couple • lu
10
Pros:

Sehr gute Lage, alles zu Fuß erreichbar. Freundliche Mitarbeiter mit vielen tollen Empfehlungen zu Restaurants und Sehenswürdigkeiten

2026-10-30 • via Nuitee
K
Karla • family_with_children • gb
3
Hotel in a good location unfortunately the room was very not good.
Pros:

The receptionist in the hotel was very friendly and helpful. The hotel is located in a trendy area, near to a lot of good places. The main places are closed to the hotel, so you can walk everywhere.

Cons:

Unfortunately our room was not good, we got the room 21 and it was very noisy, near to the breakfast room, so we could hear everything, also, the room is on top of the kitchen and next to an alley way, so we could hear the kitchen staff, who were very noisy.

2026-10-29 • via Nuitee
S
Sarah • couple • gb
9
Perfect location and a home from home feel.
Pros:

The staff were so friendly, helpful and knowledgeable. They made us feel very welcome. The room bed was comfortable and we both slept well. The hotel was quiet and peaceful.

Cons:

Room didn't have a bath but the shower was very good.

2026-10-29 • via Nuitee
A
Arda • extended_group • tr
10
2026-10-28 • via Nuitee
Y
Yuliia • family_with_children • ua
10
Нам все очень понравилось. Место расположение идеальное,наличие парковки прям очень упрощает пребывание. Центр и магазин
Pros:

Нам все понравилось: очень дружелюбный персонал,мы общались со Светланой. Номер чистый, все свежее

Cons:

Претензий нет

2026-10-28 • via Nuitee
K
Karen • couple • us
9
2026-10-28 • via Nuitee
G
Gilles1991 • extended_group • au
8
Pros:

Very friendly and helpful staff, great location (walking distance to shops, pubs, restaurants and sights in the city), beautiful rooms and we were allowed to park our bicycles in the (closed off) courtyard.

Cons:

Nothing to speak off

2026-10-27 • via Nuitee
H
Helena • extended_group • nl
8
Zeer fijn hotel voor bezoekje Gent
Pros:

Zeer vriendelijke ontvangst bij de receptie, centrum op loopafstand.

Cons:

Kamer was erg gehorig.

2026-10-27 • via Nuitee
A
Andrea • couple • au
10
100% recommend
Pros:

Marixcella (apologies for the spelling) on reception was amazing! Such a warm welcome with some great local tips on places to go.

The location was fantastic. In a quiet lane way but super close to everything.

We didn't hear any noise from the attached pub.

Room and bathroom were huge. Loved that the bathtub and shower were separate.

The second flight of stairs up to our room were steep but there are only a few rooms at the top and the staff will help with your bags if needed.

Cons:

Nothing. We loved staying here.

2026-10-27 • via Nuitee
F
françoise • solo_traveller • fr
6
2026-10-27 • via Nuitee
M
Marije • couple • nl
8
2026-10-27 • via Nuitee
S
steven • couple • be
10
2026-10-26 • via Nuitee
A
Aleksandra • couple • pl
7
Pros:

Very nice staff and location

Cons:

The room and the bathroom especially was a bit outdated and tired. For that money per night I expected something better. Very badly working hair dryair

2026-10-24 • via Nuitee
H
Helle • couple • dk
9
2026-10-24 • via Nuitee
V
Veugelen • solo_traveller • be
10
Fantastisch
Pros:

Wel eigenlijk het personeel. Svetlana aan de receptie maar ook voor het ontbijt. Zet zich enorm in voor de gasten. Ik was vroeger aan het ontbijt dan eerder gezegd en terwijl ik had gezegd dat ze zich niet moest haasten deed ze dit toch.

2026-10-23 • via Nuitee
D
Daniel • couple • gb
3
Good location, terrible size.
Pros:

Location was good

Cons:

Room was tiny and no space at all, for £100 a night it was shockingly small.

2026-10-22 • via Nuitee
A
Anjori • couple • nl
10
Geweldig verblijf.
Pros:

Zeer mooie en comfortabele kamer. Heel prettig vriendelijk behulpzaam personeel. Geweldige locatie.

2026-10-22 • via Nuitee
C
catherine • extended_group • gb
10
Pros:

Very helpful staff, they gave us a lot of helpful information . Lovely room , lots of space . !

2026-10-22 • via Nuitee