Hampton Inn & Suites Seattle/Federal Way

Hotels
Hampton Inn
9 (393 reviews)
31720 Gateway Center Boulevard South , Federal Way , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Beautiful and clean rooms
Cons:
Pool was dirty
Breakfast was poor
Musky odor in some rooms

Categories

Cleanliness
8.5
Mixed feedback; some rooms were clean while others had issues like musky odors.
Service
9.5
Staff were kind and accommodating, though some guests reported mixed experiences with management.
Location
9.5
Close to shopping and restaurants; conveniently located.
Room Quality
9
Most rooms were satisfactory, but some had a musky odor and furniture issues.
Amenities
9
Pool and hot tub had outages, but breakfast and general services were satisfactory.
Value for Money
9
Generally good value, but issues with room quality detracted from the experience.
Food and Beverage
8
Breakfast options were disappointing with specific complaints about quality.
Overall Experience
9.5
Overall positive experience despite some specific issues; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:34

Property Description

Convenient Location
Located just a mile away from downtown Federal Way and Pavilions Center Mall, Hampton Inn and Suites Seattle/Federal Way offers easy access to shopping and entertainment options.

Comfortable Accommodations
Each room is equipped with modern amenities such as a microwave, refrigerator, and coffee maker. Guests can enjoy free Wi-Fi, a flat-screen TV, and a spacious work desk in a cozy setting with white linens and wood furniture.

Relaxation and Convenience
Guests can unwind in the indoor pool and jacuzzi®, stay fit in the gym, and grab snacks at the 24/7 Suite Shop. With a complimentary buffet breakfast, free parking, and a business center, every aspect of your stay is taken care of.

Book now to experience a perfect blend of comfort and convenience at Hampton Inn and Suites Seattle/Federal Way.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

9
Based on 393 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
N
Nimz solo_traveller us
1
Pros:

Clean and quiet

Cons:

Additional charges of $301.54 on my credit card that weren't on my final folio. I checked with the front desk clerk and she could not find that charge in the system. I am disputing with credit card company. Why do I have to audit your system?>

2026-07-18 via Nuitee
G
Gloria couple us
7
2026-07-14 via Nuitee
G
Guo family_with_children ca
5
2026-07-13 via Nuitee
E
Elizabeth solo_traveller us
10
2026-07-04 via Nuitee
L
Laquinecia family_with_children us
9
Close to our vacation plans, so many great places around this location.
Pros:

Clean, comfortable, the pool is great for the kids! The breakfast is so good and all the staff are welcoming!

Cons:

One of our keycards shut off for the room randomly

2026-07-03 via Nuitee
M
Muhammad family_with_children us
10
2026-07-03 via Nuitee
J
Julio couple us
10
Very relaxing
Pros:

Rooms were very clean, staff was friendly and breakfast was really delicious

Cons:

There was nothing I didnt like

2026-07-01 via Nuitee
B
Bo couple us
10
Great stay. Will book again
Pros:

Clean and convenient

Cons:

NA

2026-06-30 via Nuitee
J
Joseph solo_traveller us
10
2026-06-23 via Nuitee
F
FELISTUS solo_traveller us
8
2026-06-16 via Nuitee
B
Barbara couple us
6
The hotel was clean and the staff were friendly, but paying for parking was not expected.
Pros:

The location was easy to find and the room was pleasant. However, we were unaware prior to booking that we would have to pay to park at the hotel and there was no guidebook in the room detailing where the emergency exit stairs were, the guide for the television, notices of events taking place in the area or any surrounding restaurants.

Cons:

Breakfast was ok - my husband ate a couple of things, but we ended up going out to have a better breakfast prior to going to the event we needed to be at. More information should be provided in the rooms for emergency purposes, and a listing of events would be helpful for those who have time and would like to plan something additional.

2026-06-14 via Nuitee
C
carmella family_with_children us
10
We appreciate the clean environment and Wonderful experience
Pros:

The stay was amazing and so was the staff. My family loved the pool and breakfast we will definitely be back. Thank you

Cons:

That we could not stay longer

2026-06-08 via Nuitee
M
Maria solo_traveller us
10
Pros:

The bed is very comfortable, and the room and bathroom are very clean. Great breakfast. Everywhere we go we always stay at a Hampton because we like to stay at a comfortable and clean place and Hampton is the place for us. Always a 10.

Cons:

All good.

2026-06-08 via Nuitee
S
Sauers family_with_children us
10
2026-06-02 via Nuitee
L
Lindsay solo_traveller ca
7
2026-06-01 via Nuitee
J
Jeanne solo_traveller us
8
Overall close to where I needed to be
Pros:

Clean very nice. Breakfast was good

Cons:

Next to freeway. Slept three hours per night. Extremely loud. The need new windows to quiet it down

2026-05-31 via Nuitee
T
Tami couple us
10
2026-05-11 via Nuitee
T
Tammy couple us
7
Pros:

Property was clean, staff was friendly, breakfast was good

Cons:

Room and room door was heavily vandalized. Considering we stayed 5 nights , we should have been given a nicer looking room, unless a lot of the rooms have vandalized furniture.

2026-05-06 via Nuitee
A
Amiani couple us
10
Awesome
Pros:

excellent

Cons:

clean rooms
Nice breakfast

2026-04-16 via Nuitee
A
Amiani couple us
10
awesome
Pros:

excellent

Cons:

excellent

2026-04-11 via Nuitee