The Jewel Hotel, New York

Hotels
9 (3986 reviews)
11 West 51 Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Some complaints about room size
Limited food options

Categories

Cleanliness
8.96
Many reviews mention the hotel as clean and well-maintained, which aligns with expectations.
Service
9.93
Guests frequently praised the friendly and helpful staff, highlighting excellent service.
Location
9.97
The location received high praise, being close to popular attractions.
Room Quality
8.42
Some reviews pointed out room comfort issues causing a slight reduction in score.
Amenities
8.95
Free water and coffee were appreciated; however, some guests desired more breakfast options.
Value for Money
8.41
Value perception varied, primarily due to comments on room sizes relative to costs.
Food and Beverage
7.96
Few mentions were made, with some absence of breakfast options noted.
Overall Experience
9.43
Overall, guests had a great stay with positive experiences highlighting location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:41

Property Description

Luxurious Accommodations
Experience custom-designed guest rooms at The Jewel Hotel, each equipped with modern amenities such as a flat-screen TV, free Wi-Fi, iPod docking station, and Keurig Brewing System for your comfort.

Convenient Facilities
Enjoy the convenience of an on-site gym, business center, and 24-hour concierge services during your stay at The Jewel. Request exercise equipment in your room and benefit from express check-out kiosks in the lobby.

Prime Location
Located in Midtown Manhattan, just across from Rockefeller Center and NBC Studios, The Jewel Hotel offers easy access to iconic landmarks like Radio City Music Hall, Times Square, and Central Park, all within a short walking distance.

Book now for an unforgettable stay at The Jewel Hotel, New York, where luxury and convenience meet in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3986 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
E
Eduardo • couple • ar
9
Pros:

Ubicación excelente, atención del personal muy buena sin sobre-atención y excelente relación costo beneficio

2026-03-14 • via Nuitee
Z
Zahira • solo_traveller • us
10
2026-03-14 • via Nuitee
C
Carlos • solo_traveller • ar
10
A jewel in the rock.
Pros:

Un lugar muy eficiente desde todo punto de vista … alineado con la dinámica de NYC.

2026-03-13 • via Nuitee
F
Francisco • solo_traveller • us
10
2026-03-12 • via Nuitee
E
Elina • couple • fi
10
2026-03-12 • via Nuitee
M
MmeBarbes • Couples • United Kingdom
10
Excellent stay in this very centrally located boutique hotel
Pros:

Very central location for the sights and the shops. Helpful and welcoming staff. Very clean. Well equipped. Nothing was too much trouble for the front desk staff. Liked the small gym and how quiet, clean and comfortable our room was.

2026-03-11 • via Tripadvisor
V
Virginia • solo_traveller • do
8
2026-03-11 • via Nuitee
N
Nimrod • couple • il
9
All you need in a hotel at a great location
Pros:

Great location, clean and comfortable rooms, friendly stuff

Cons:

The water pressure in the shower could be higher

2026-03-11 • via Nuitee
E
Eugene • extended_group • sg
8
Easy, comfortable stay for 2 nights in NYC.
Pros:

Location was ideal, staff was very nice and the rooms were minimalistic and simple but well suited. Would recommend staying here.

Cons:

Prices are on the slightly higher side.

2026-03-10 • via Nuitee
Z
Zevi • solo_traveller • il
9
Cons:

.

2026-03-10 • via Nuitee
J
Janine • couple • gb
8
Comfortable stay in very central location with excellent staff.
Pros:

Very central. Friendly and efficient staff. Small gym. Quiet room. Standard of cleaning excellent. Free filtered water and bottles. Free coffee/tea lounge.

Cons:

The air freshener throughout the hotel. Very strong, chemical and cheap smell.

2026-03-10 • via Nuitee
C
Clare • extended_group • gb
10
Pros:

Great location, staff very friendly and helpful. Would definitely stay again!

2026-03-10 • via Nuitee
M
Mariano • solo_traveller • us
10
2026-03-09 • via Nuitee
M
Marpe80 • extended_group • pa
9
2026-03-09 • via Nuitee
M
Maximiano • solo_traveller • cl
10
Ubicación espectacular. Atención inmejorable
Pros:

Ubicación espectacular. Atención inmejorable

Cons:

Todo OK

2026-03-09 • via Nuitee
J
Jennifer • couple • us
10
Absolute perfection
Pros:

Absolutely everything was perfection! Location, comfort, price, service, cleanliness.

Cons:

Having to leave

2026-03-08 • via Nuitee
A
André • family_with_children • pt
8
2026-03-08 • via Nuitee
A
Amanda • family_with_children • us
8
2026-03-07 • via Nuitee
U
U2258SWhelen • Solo travel • Santo Domingo, Santo Domingo Province, Dominican Republic
10
Jewel in Midtown!
Pros:

I stayed only for a night as last minute I had to fly a day earlier and needed to book something close to midtown where I had previously confirmed my accommodation. The location was perfect for what I needed, my room was quite spacious had all I usually need from a hotel room. Nespresso coffee machine which is a must for me, working desk, a good and comfortable bed and good lighting in the bathroom.

I did not visit the gym but the living room with all day coffee and tea is great to hang and work. I was very impressed by this hotel and will definitely be back!

2026-03-06 • via Tripadvisor
M
Muhammad Tayyab • solo_traveller • us
9
2026-03-06 • via Nuitee