The Jewel Hotel, New York

Hotels
9 (4260 reviews)
11 West 51 Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Some complaints about room size
Limited food options

Categories

Cleanliness
8.96
Many reviews mention the hotel as clean and well-maintained, which aligns with expectations.
Service
9.93
Guests frequently praised the friendly and helpful staff, highlighting excellent service.
Location
9.97
The location received high praise, being close to popular attractions.
Room Quality
8.42
Some reviews pointed out room comfort issues causing a slight reduction in score.
Amenities
8.95
Free water and coffee were appreciated; however, some guests desired more breakfast options.
Value for Money
8.41
Value perception varied, primarily due to comments on room sizes relative to costs.
Food and Beverage
7.96
Few mentions were made, with some absence of breakfast options noted.
Overall Experience
9.43
Overall, guests had a great stay with positive experiences highlighting location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:41

Property Description

Luxurious Accommodations
Experience custom-designed guest rooms at The Jewel Hotel, each equipped with modern amenities such as a flat-screen TV, free Wi-Fi, iPod docking station, and Keurig Brewing System for your comfort.

Convenient Facilities
Enjoy the convenience of an on-site gym, business center, and 24-hour concierge services during your stay at The Jewel. Request exercise equipment in your room and benefit from express check-out kiosks in the lobby.

Prime Location
Located in Midtown Manhattan, just across from Rockefeller Center and NBC Studios, The Jewel Hotel offers easy access to iconic landmarks like Radio City Music Hall, Times Square, and Central Park, all within a short walking distance.

Book now for an unforgettable stay at The Jewel Hotel, New York, where luxury and convenience meet in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4260 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
L
Lewis • solo_traveller • us
9
Little gem in Manhattan
Pros:

Location and convenience. Very efficient and a real bonus was the mini kitchen with refrigerator, cooktop, microwave and sink. Not usual or expected in mid town Manhattan.

Cons:

Rooms a little small

2026-06-06 • via Nuitee
G
görkem • couple • tr
10
harika bir otel
Pros:

resepsiyondaki herkes mi güler yüzlü ve iyi olur. çok mennun kaldık odamız rockfellera bakıyordu manzarası konumu her şeyiyle mükemmel bir otel 2. katta sürekli su ve kahve olması harikaydı konumu çok çok iyiydi tekrar gitsem yine bu otelde kalırım 5. caddeye çok yakın nezihti

Cons:

odamızda sabun problemi yaşadık sıvı sabun konulabilir

2026-06-06 • via Nuitee
N
Niv • family_with_children • il
9
2026-06-06 • via Nuitee
L
lamphere • couple • us
10
2 nights 3 days staff was absolutely amazing everyone all the way to the tec maintaining the building
Pros:

Location was absolutely amazing

Cons:

Wasn’t a single thing negative

2026-06-06 • via Nuitee
S
Sebastian • couple • gb
9
We enjoyed it overall. Slept soundly perfect location in the centre of manhattan.
Pros:

Brilliant location , very clean and tidy rooms!

Cons:

There isn’t a bar or any snacks in the building

2026-06-06 • via Nuitee
P
Paola • solo_traveller • co
10
Pros:

Todo, ubicación y el personal es increíble, muy amable!

2026-06-06 • via Nuitee
J
Jairo Gabriel • solo_traveller • mx
10
Pros:

Increíble ubicación y magnífico servicio

2026-06-06 • via Nuitee
O
Olga • couple • us
9
2026-06-05 • via Nuitee
E
Eileen • solo_traveller • ie
10
Pros:

Location

2026-06-05 • via Nuitee
V
Vanessa • family_with_children • nc
8
Superbe emplacement - recommandé pour famille avec deux ados
Pros:

Son emplacement central, sa propreté, l’eau et le service de machine à laver/sèche linge gratuit, et particulièrement Jessie pour son amabilité !
La chambre avec 2 chambres et 2 douches était parfaite, surtout placée côté arrière donc hyper silencieuse !

Cons:

Le prix, mais ce n’est pas un pb de l’hôtel même, mais vraiment de Manhattan !

2026-06-04 • via Nuitee
A
Afsar • couple • tr
8
2026-06-04 • via Nuitee
R
Rafaela • solo_traveller • br
10
No coração de NY
Pros:

Estou avaliando duas vezes, porque ficamos em quartos diferentes no mesmo hotel. Uma parte da estadia foi nesse quarto com terraço! Simplesmente perfeito! Além de tudo o que eu já disse no comentário anterior sobre o hotel, é simplesmente maravilhoso tomar um café ou fazer um lanche com essa vista maravilhosa para o Rockefeller Center e a St Patrick! Foi uma estadia encantadora! Esse hotel é uma verdadeira joia! Se você precisar de frigobar, avise antes para que possam providenciar no seu quarto - fizemos isso e deu tudo certo, tinha também micro-ondas no quarto.

Cons:

Nada

2026-06-03 • via Nuitee
S
Silvia • solo_traveller • br
8
Ok overall, rooms pretty small
Pros:

Limpo

Cons:

Pequena

2026-06-03 • via Nuitee
R
Romina • couple • ch
10
2026-06-03 • via Nuitee
R
Rafaela • solo_traveller • br
10
Excelente escolha
Pros:

A localização é simplesmente perfeita, você pode fazer bastante coisa a pé e a rua do hotel é limpa, segura, bonita e tranquila. Quarto muito confortável, limpo, bem equipado, e de bom tamanho, com linda vista para o Rockefeller Center e a St Patrick! Todos os funcionários são muito simpáticos! Pegamos chuva de forma imprevista e tinham guarda chuva por bom preço a venda no hotel, o que nos ajudou bastante. As máquinas com garrafinhas de água em todos os andares e a máquina de café no segundo andar, sem custos adicionais para os hóspedes, foram um benefício maravilhoso. Nota 10 mesmo! Excelente custo-benefício, considerando que estamos em Midtown Manhattan!

Cons:

Nada

2026-06-03 • via Nuitee
L
Louise • extended_group • gb
8
We had a great time in New York and The Jewel Hotel was perfect for us!
Pros:

Great location, very central. 1 min walk to 5th Avenue and opposite Rockefeller Center.
Perfect room set up for us (2 adults and 1 teen) having booked a deluxe 2 bedroom/2 bathroom suite.

2026-06-02 • via Nuitee
W
Wendy • family_with_children • us
9
WONDERUL CLEAN, COMFORTABLE HOTEL WITH GREAT LOCATION AND FRIENDLY STAFF
Pros:

WE ASKED FOR A QUIET ROOM AND WE GOT IT. THANK YOU. THE BED AND PILLOWS WERE FABULOUSLY COMFORTABLE. LOVELY BATHROOM. STAFF WERE HELPFUL AND FRIENDLY. EASY CHECK IN. THANK YOU FOR HOLDING OUR LUGGAGE FOR EARLY ARRIVAL AND AFTER CHECKOUT. GREAT LOCATION.

Cons:

$25 FACILITY FEE - ? FOR WHAT?

2026-06-02 • via Nuitee
K
kopter • solo_traveller • tr
10
Pros:

The location of the hote is perfect, you are literally in the center of everything, walkable distance to many main attractions + local transportation
The 2nd floor coffee machine (quality coffee)
The in room coffee capsules + unlimited water + available iron and iron table + microwave

2026-06-02 • via Nuitee
L
Leslie • couple • us
10
Pros:

Everything

Cons:

Our stay was too short!!

2026-06-02 • via Nuitee
A
Angelia • solo_traveller • us
8
2026-06-02 • via Nuitee