The Jewel Hotel, New York

Hotels
9 (4475 reviews)
11 West 51 Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Some complaints about room size
Limited food options

Categories

Cleanliness
8.96
Many reviews mention the hotel as clean and well-maintained, which aligns with expectations.
Service
9.93
Guests frequently praised the friendly and helpful staff, highlighting excellent service.
Location
9.97
The location received high praise, being close to popular attractions.
Room Quality
8.42
Some reviews pointed out room comfort issues causing a slight reduction in score.
Amenities
8.95
Free water and coffee were appreciated; however, some guests desired more breakfast options.
Value for Money
8.41
Value perception varied, primarily due to comments on room sizes relative to costs.
Food and Beverage
7.96
Few mentions were made, with some absence of breakfast options noted.
Overall Experience
9.43
Overall, guests had a great stay with positive experiences highlighting location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:41

Property Description

Luxurious Accommodations
Experience custom-designed guest rooms at The Jewel Hotel, each equipped with modern amenities such as a flat-screen TV, free Wi-Fi, iPod docking station, and Keurig Brewing System for your comfort.

Convenient Facilities
Enjoy the convenience of an on-site gym, business center, and 24-hour concierge services during your stay at The Jewel. Request exercise equipment in your room and benefit from express check-out kiosks in the lobby.

Prime Location
Located in Midtown Manhattan, just across from Rockefeller Center and NBC Studios, The Jewel Hotel offers easy access to iconic landmarks like Radio City Music Hall, Times Square, and Central Park, all within a short walking distance.

Book now for an unforgettable stay at The Jewel Hotel, New York, where luxury and convenience meet in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

9
Based on 4475 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
F
fetaf2019 Business
10
Very good indeed
Pros:

Fantastic stay super helpful staff

2026-08-07 via Tripadvisor
I
Ilan couple il
10
2026-08-07 via Nuitee
S
Sofi solo_traveller il
10
Pros:

The coffee & water bottles.

Cons:

Nerrow room

2026-08-06 via Nuitee
R
RLopes75 Family Uberlandia, State of Minas Gerais
10
NYC easy
Pros:

Excelent location, people very helpful, rooms always clean

2026-08-05 via Tripadvisor
S
Salamone couple us
9
2026-08-05 via Nuitee
S
SomeExperienceatThis Solo travel
10
Cute as kittens
Pros:

This hotel is cute as kittens, small and cuddly and alert, well groomed (spotless) and such a calm and quiet contrast to the bustling brawny midtown environment in which it is brilliantly situated. Second floor street-facing but heard hardly a whisper from outside or the AC.

2026-08-04 via Tripadvisor
C
Cemil solo_traveller us
1
Beş yıldızlı otel fiyatına bir yıldızlı motel hizmeti
Pros:

Konum

Cons:

Resimler ön taraf caddeyi gösteriyor ama sözde en pahalı suit odalar arka tarafta karanlık alana bakıyor odayı değişmiyor kabul etmiyorlar odaya elli sentlik birer su koymak yerine her yarım litresi 6 dakika da dolabilen çeşmeye yönlendiriyor yoruldum bir banyo yapayım aa oda ne incecik akan suda duş alman gerekiyor her an kesilecek gibi akıyordu her şey son derece kalitesiz berbattı Amerikada gittiğim en pahalı en berbat oteldi

2026-08-04 via Nuitee
C
Carolina solo_traveller us
9
Pros:

La ubicación

2026-08-04 via Nuitee
J
John solo_traveller us
9
It was great, and my room was in the back so I slept like I was in a tomb
Pros:

The location cannot be beat if you are wanting to be near Rockefeller Center or Radio City Music Hall!

Cons:

It’s showing a bit of age, time for a good eye to come in to fix it back up again.

2026-08-04 via Nuitee
İBRAHİM couple tr
10
2026-08-03 via Nuitee
A
Anders couple mx
4
2026-08-03 via Nuitee
T
Thiago family_with_children br
6
2026-08-03 via Nuitee
B
Boris couple us
9
Great hotel but they need to address their management issue.
Pros:

Once we get into our room, everything was good

Cons:

Check-in was awful. Their credit card machine broke, or so they said, and could not charge us for accidentals. And that one they refused to check-in anyone though they could find my reservation and see that my reservation was prepaid. It is the first time I saw a mess like that anywhere.

2026-08-03 via Nuitee
B
Bernard solo_traveller fr
9
2026-08-03 via Nuitee
H
hopec8 Family Tucson, Arizona
10
Love it!
Pros:

Tiny Jewel indeed. Very well designed. Rooms are small but elegant and efficient. The staff is friendly, helpful and curteous. Will stay again.

2026-08-02 via Tripadvisor
L
Lorraine couple gb
10
Definitely recommend and would return if went back to New York
Pros:

Excellent location, views of St Patrick’s cathedral
and the Rockefeller Centre from our room. Complimentary coffee lounge on the 2nd floor was a much appreciated bonus.

2026-08-02 via Nuitee
M
markvU3881GR Couples Sykesville, Maryland
10
Great location!
Pros:

The Jewel is located in a perfect spot for many attractions including Radio City, St. Patrick’s Cathedral, Broadway theaters and several nice restaurants.
The hotel itself has typically small rooms like a NYC hotel, but we have certainly stayed in smaller. We also had a room that was not on the street side so it was actually very quiet. The staff was friendly enough, with just one minor exception.
Depending on where our future plans take us in NYC we would definitely stay at The Jewel again.

2026-08-01 via Tripadvisor
E
ETinCA Family
10
The Gem That Is The Jewel Hotel
Pros:

I almost don’t want to share about this gem, The Jewel Hotel! After staying all over the city (and even just over in NJ), this is our go-to for short stays and longer ones.
Location is perfect. You do have to walk a little for a subway station but we don’t always take the subway. Walking from this spot can get you almost anywhere as it’s so central.
The rooms are varied and this time I had a mini-fridge which was great. Rooms have always been clean with beds and pillows that are super comfortable. I stayed on a higher floor where traffic was somewhat muted but I could still hear the bells of St. Patrick’s Cathedral.
I will say some surfaces (like the wood base of an ottoman) show some wear but I did not think that it was getting tired.
The price is very reasonable. I’ve stayed in worse places for much more money!
The staff is 100 percent what makes this hotel such a pleasant place to stay.
If you are used to chain hotels or fancy boutique ones, please look at the photos so you manage your expectations.
Oh and the refillable water stations are great to have when you need.

2026-07-30 via Tripadvisor
E
elizabethmA9302DQ Couples
8
Overall, a perfect stay!
Pros:

The Jewel is perfectly located. The staff is kind, professional and approachable. The room was extremely clean. The rooms are small and can be noisy, but that's to be expected in NYC. Overall, a perfect stay!

2026-07-29 via Tripadvisor
E
elizabethrZ9014GT Family Cranston, Rhode Island
10
Wonderful boutique hotel in the BEST location.
Pros:

Great location and wonderful boutique hotel. I love the living room on floor 2 and the filtered water on each floor. The workout room is not great, but while in NYC, do you really need a full gym?

2026-07-28 via Tripadvisor