Dial House Hotel

Hotels
8 (571 reviews)
62 Dukes Ride , Crowthorne , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.83
Reviews mention that the bathroom and room cleanliness were issues; therefore, cleanliness is rated lower.
Service
8.8
The staff is frequently noted as friendly and helpful.
Location
9.34
Convenient location with good access to transportation and nearby amenities.
Room Quality
7.29
Some rooms were described as dated and in need of refurbishment, contributing to a lower quality score.
Amenities
7.82
Basic amenities were provided, but some essential toiletries were missing, impacting the rating.
Value for Money
8.28
The pricing is considered reasonable given the location and amenities offered.
Food and Beverage
7.33
No bar facilities were available, despite being advertised, resulting in a lower score.
Overall Experience
8.3
Overall, the stay was satisfactory with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:20

Property Description

En Suite Bedrooms with Modern Amenities
The Dial House Hotel boasts comfortable en suite bedrooms equipped with tea/coffee making facilities and complimentary Wi-Fi, ensuring a relaxing stay for guests.

Convenient Location for Exploring
Located just minutes away from Bracknell, Wokingham, Sandhurst, and Camberley, the hotel provides easy access to key areas for business or leisure travelers.

Delightful Dining Experience
Guests can enjoy a variety of light snacks at the hotel's bar, perfect for a quick bite or a casual meal. Remember to secure your table in advance for a seamless dining experience.

Book your stay at Dial House Hotel now and experience convenience, comfort, and great service!

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 571 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
T
Tom family_with_children gb
1
2026-01-24 via Nuitee
K
Katie solo_traveller gb
5
Wouldn’t stay again
2026-01-20 via Nuitee
R
Rebecca extended_group gb
8
2026-01-19 via Nuitee
J
jacky extended_group gb
8
2026-01-19 via Nuitee
F
Fiona couple gb
5
Ok
Pros:

Did not stay for breakfast as very expensive. Room was comfortable but in need of decorating & updating

Cons:

The tea coffee shelf was dirty as was the shower

2026-01-19 via Nuitee
B
Barna couple gb
9
Spencer and I enjoyed every moment.
Pros:

I felt very comfortable and easy to get through my stay. Looking forward to staying over soon.

Cons:

Nothing I can think of bothered me.

2026-01-19 via Nuitee
C
C3676BSevan Family
6
FRENDLY STAFF, COMFORT BED, CONVENIENCE LOCATION, EASY ACCESS TO LHR BY BUS
Pros:

Stay from Nov 10, 2025 to Nov 24, 2025 - from Toronto, Canada visiting family

Hotel in general is clean, bed comfort, staff friendly. Both Bhatt and Syed are very helpful. Bhatt helped us arranging the uber ride to the airport for flying back home.

But the property overall is a bit dated, toilet flushing not working probably. Window coverings a bit dusty. Window cannot closed properly. Our room facing the front lawn on the 2nd floor, is a bit noisy from the traffic or from people while taking smoke break.

My sister and I stayed here for 2 weeks, for visiting family who live in the neighborhood.
There is no safety box in the room, therefore, we prefer no staff entering our room for routine clean-up, so, we asked no need to clean our room and exchange the towel when needed, upon our request. However, for whatever reason, on the 2nd days when we came back to the room, we noticed that the front window linen was removed, but never been replaced since. Then on some odd days, we also noticed that staff had entered to our room, empty only the trash bin under the desk, but the trash bin in the washroom had never been touch or changed. We also found that some of our personal items had been touched, this made you wonder?

Toiletry, as indicated on hotel website, to be provided. However, for our 2 weeks stay, we were only provided a total of 8 sample size shower gels, two sample size bar of soaps, luckily, towels and hair dryer are provided. However, there is no shampoo or conditioner or lotion. So, we have to go buy more shower gels, shampoo, conditioner and lotions. Luckily, all these items are available at LiDl grocery store, just 10 minutes walk from the hotel to the village.

Location – is very convenience. Hotel is located between Bracknell , Camberley, Sanhurst, The Meadow etc…

10 minutes walk from the Hotel to the main / High Street, where you can find the Lidl grocery, the Prince pub, Costa coffee shop...etc Also, you can take Bus 194 (toward west) will take you to the Bracknell bus / Train Station, The Lexicon Mall where we send most of our time. At the Lexicon Mall, you will find the M&S , T.J.Maxx, all kind of eateries (included The Bull Pub, Nando’s, Thai food, Chinese food, Japanese food, McDonald..etc) . Bus 194 to the East, will take you to the Camberley , which is 8 miles away from the hotel

From the Bracknell Bus Station, Bus 703 will take you to LHR T5
or from Camberley Station, Bus 730 will take you to LHR T5

comment by Son-King 6 from Toronto, Canada

2025-12-21 via Tripadvisor
P
paulcK7076HA Friends getaway
2
Terrible hotel
Pros:

Dated
Dirty
No staff
Room needs complete refurbishment
Kettle and cups provided - but no tea & coffee
Bathroom dirty, toilet stained

2025-12-21 via Tripadvisor
T
Thompson couple gb
4
Disappointed
Pros:

Location

Cons:

Cleanliness , state of repair , no bar facilities despite being advertised,

2025-12-21 via Nuitee
A
Andre extended_group gb
8
Pros:

Stayed for work 2 of our employee's

2025-12-17 via Nuitee
C
Colin solo_traveller gb
8
2025-12-16 via Nuitee
E
Ebengeobong couple gb
3
Not cool
Cons:

The bathroom

2025-12-16 via Nuitee
E
E solo_traveller gb
4
Disappointing
Pros:

Friendly staff

Cons:

Shabby room and bathroom, both not very clean

2025-12-13 via Nuitee
M
Markham solo_traveller gb
9
Pros:

Friendly help staff, nice clean stylish interior. Comfortable beds.

Cons:

Quilts we're a bit thin...

2025-12-12 via Nuitee
G
Gqt1 Family Hampshire, England
10
Comfortable and friendly stay.
Pros:

Lovely welcome to this hotel, very clean well appointed room with a very comfortable sleep, ample parking and a friendly farewell upon our departure.

2025-12-08 via Tripadvisor
D
debbied368 Couples Cardiff, South Wales, Wales
8
Welcoming and clean
Pros:

Chose the Dial as location was excellent as visiting family close by . We received a warm welcome , room was very clean and offered everything we required for an over night stay . Would stay again if in the area. Than you

2025-12-07 via Tripadvisor
M
Marc family_with_children gb
8
Pros:

The welcome, the location, the price

Cons:

It's a little tired in the decor department, but it's clean and welcoming.

2025-12-07 via Nuitee
Y
Yohan solo_traveller gb
6
Perfectly respectable for an overnight stay.
Pros:

Convenient location for my activity. Good parking facilities and very pleasant and helpful staff.

Cons:

The place is looking a bit dated inside and could do with a refresh of fittings and furnishings. The shower head needs a good clean and the toilet didn't have an appropriately fitting seat.

2025-12-07 via Nuitee
P
Paul solo_traveller gb
1
Would not rebook
Pros:

Overall, the hotel did not present as very clean.

Cons:

My colleague for whom the booking was made, reported that the original room she was allocated smelled and the bed looked as though it had been slept in without the sheets having been changed. In the end, after complaining, she was moved to a twin room

2025-12-07 via Nuitee
M
Mahmood solo_traveller gb
10
2025-12-05 via Nuitee