Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 5731 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
L
Linda • family_with_children • se
6
2026-09-05 • via Nuitee
U
Urszula • extended_group • pl
6
2026-09-05 • via Nuitee
D
Deen • couple • nl
6
Prima voor 1 nacht.
Pros:

Uitstraling bed leuk ruime kamer midden in het centrum. Uitzicht cathedraal mooi

Cons:

Badkamer sterk verouderd met slecht plafond. Ontbijt weinig brood keuze. Cathedraal prachtig maar niet geslapen door luiden klok.

2026-09-05 • via Nuitee
E
Esther • extended_group • nl
5
2026-09-04 • via Nuitee
G
Gerco • extended_group • nl
9
2026-09-04 • via Nuitee
J
Juan Ramon • solo_traveller • es
6
Laberinto duplex sin ventana
Pros:

Ubicación, frente a la iglesia y zona de restauración. Nos tomamos una copa en la terraza por la noche y se estaba muy bien

Cons:

Laberinto para llegar a la habitación, era cuádruple, duplex, y la habitación de arriba no tenía ventana

2026-09-04 • via Nuitee
M
Marie • family_with_children • us
10
Pros:

WONDERFUL EVERYTHING!

2026-09-04 • via Nuitee
S
Schmidt • solo_traveller • de
10
2026-09-04 • via Nuitee
F
Foppe • solo_traveller • nl
9
Heerlijke tijd gehad
Pros:

Mooie lokatie in het centrum met goed restaurant.
En een top vrouw bij de receptie.

2026-09-03 • via Nuitee
J
Jacob • couple • nl
8
Prima hotel, naast de grote kerk.
Pros:

Alles beviel goed eigenlijk.

Cons:

Niks

2026-09-03 • via Nuitee
C
Carl • solo_traveller • be
6
2026-09-03 • via Nuitee
C
C • couple • nl
8
2026-09-03 • via Nuitee
K
Kelly • solo_traveller • nl
8
Pros:

Top ligging

2026-09-02 • via Nuitee
V
Vera • solo_traveller • gb
8
Haarlem trip
Pros:

Fabulous location, close to train station, lovely shops, bars, cafes and restaurants nearby. An excellent breakfast very tasty and filling. The staff were friendly, room was spacious, beds were comfortable and cosy. Great place for exploring, and Haarlem is beautiful with its cobbled streets, wonderful architecture, canals and full of history!

Cons:

The reception, bar and restaurant areas were tastefully decorated.....however our particular room was somewhat tired/dated and could do with an upgrade. The carpet had plenty of stains, the light in the room entrance did not work, there was no a/c (thankfully the fan did work well), the paint on bathroom ceiling was peeling off and the extractor fan did not work. The pillows are not very good, just make your head sweaty especially as it was very hot during our stay. The TV stopped working the next day after we arrived, and even though we reported it.....did not work for the remainder of our stay! Apparently all the TV's in the hotel were affected too! We had to request extra rolls of toilet paper one day as housekeeping didn't leave any in our room while cleaning.

2026-09-02 • via Nuitee
F
Fred • extended_group • nl
8
We have been several times, our favourite place in Haarlem
Pros:

Very friendly staff, good breakfast and excellent location

Cons:

Some of the rooms are basic, it’s part of an historical building. So modernization is restricted. But it’s quiet and central

2026-09-01 • via Nuitee
K
Karin • solo_traveller • nl
8
2026-09-01 • via Nuitee
E
erik • solo_traveller • nl
6
2026-09-01 • via Nuitee
M
Marco • family_with_children • at
8
Pros:

Ontbijt zeer goed.

Cons:

Betere reiniging van de kamers het is al wat ouder

2026-08-31 • via Nuitee
K
Kelli • couple • us
9
2026-08-31 • via Nuitee
F
Fabienne • couple • fr
8
Un très bel emplacement avec un petit déjeuner extra
Pros:

Emplacement idéal
personnel extraordinaire de gentillesse et de professionnalisme
Superbe petit déjeuner

Cons:

La moquette de la chambre à rénover
Des oreillers plus moelleux

2026-08-31 • via Nuitee