Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 5598 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
C
Claudio • solo_traveller • it
5
2026-08-08 • via Nuitee
R
Roberto • solo_traveller • ar
9
Pros:

Ubicacion trato del personal

Cons:

Calurosa habitacion pero lo solucionaron con ventilador y apertuta de ventana.

2026-08-08 • via Nuitee
B
Brendan • couple • ie
8
A great place to stay. Ideal base for touring.
Pros:

Very clean, a little dated.

Cons:

The staff were brilliant

2026-08-08 • via Nuitee
A
Amanda • solo_traveller • nl
5
2026-08-08 • via Nuitee
G
Giorgio • solo_traveller • it
10
Pros:

L'hotel è perfetto per visitare la città in quanto posizionato sulla piazza principale. Hotel pulito e personale molto cortese

2026-08-08 • via Nuitee
R
Ria • solo_traveller • nl
8
Pros:

De ligging van het hotel en het personeel was super vriendelijk!

Cons:

De kamer was redelijk gedateerd. Met name de badkamer is aan een goede opknapbeurt toe.

2026-08-08 • via Nuitee
E
Els • couple • nl
8
Voor herhaling vatbaar
Pros:

Ligging

Cons:

Nvt

2026-08-08 • via Nuitee
A
arcadia • couple • au
8
2026-08-08 • via Nuitee
P
paola • family_with_children • it
8
Piacevole scoperta
Pros:

Posizione top e nonostante fosse in pieno centro (avevamo la stanza con vista cattedrale), la notte non c’erano rumori molesti

Cons:

Non c’è l’aria condizionata (non ho prestato io attenzione in fase di prenotazione dando per scontato ci fosse). Ci sono i ventilatori che la notte fanno la loro funzione

2026-08-07 • via Nuitee
J
Janet • couple • us
10
Lovely boutique hotel in a great location.
Pros:

The location is very good. It is within walking distance of everything we wanted to see and do in Amsterdam, and close to tram and metro stations. The room was very quiet at night, very clean, and air conditioned, which is not easy to find in the heart of Amsterdam. The staff was very helpful and friendly.

Cons:

The room was beautifully designed, but we could have used a writing desk, or at least a place to set things. The bedside tables were quite small.

2026-08-06 • via Nuitee
A
Aleksandar78 • solo_traveller • rs
8
Pros:

Lokacija je dobra i osoblje je ljubazno. Doručak je pristojan.

Cons:

Objekat nema klima uređaj i u vrelim letnjim danima je problem. Cena je previsoka u odnosu na kvalitet, jer je u pitanju stariji objekat.

2026-08-06 • via Nuitee
S
Simone • solo_traveller • it
8
2026-08-06 • via Nuitee
M
Mariëlle • solo_traveller • nl
8
Om nog eens te boeken!
Pros:

De service van het personeel was uitstekend en attent.

Cons:

Kamers wat gedateerd

2026-08-06 • via Nuitee
S
Stieneke Kruidhof • extended_group • nl
7
Mooi hotel maar airco ontbreekt.
Pros:

De locatie in het centrum is fantastisch. Vriendelijk en behulpzaam personeel.

Cons:

De kamer lag helemaal boven in het gebouw. Het was erg warm en deze warmte zat binnen en vooral boven in het gebouw. Overdag waren we er niet maar snachts konden we de kamer niet afkoelen. Ventilator was niet afdoende. Te warm om te slapen. Personeel kon niet helpen, wees ons op de ventilator.

2026-08-05 • via Nuitee
A
Allison • solo_traveller • gb
6
2026-08-05 • via Nuitee
I
illichova • couple • ie
8
Pros:

The location

Cons:

Nothing at all

2026-08-05 • via Nuitee
L
Leum • couple • gb
4
Pros:

Location

Cons:

The sink was blocked and a drains spelt in the room

2026-08-05 • via Nuitee
W
Wieland • solo_traveller • de
7
2026-08-04 • via Nuitee
H
Herwig Franz • extended_group • de
7
2026-08-03 • via Nuitee
N
netty • extended_group • nl
7
kamers warm en eenvoudig had beter zit comfort kunnen zijn.
Pros:

Kamer is eenvoudig had meer verwacht voor de prijs.

Cons:

iets meer comfort

2026-08-03 • via Nuitee