Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 5731 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
P
Patricia • extended_group • nl
6
Heerlijk middenin Haarlem en leuke hotelbar.
Pros:

Locatie

Cons:

Helaas niet direct een kamer toegankelijk voor mindervalide zoals aangevraagd. Na 2 keer wisselen wel een geschikte kamer gekregen.

2026-11-07 • via Nuitee
G
guidow • extended_group • nl
6
Top lokatie én toch niet best.
Pros:

Lokatie is prima. Personeel kundig. Entree hotel modern

Cons:

De kamer: zeer gehorig, als de buren een deur dichtdoen dan lijkt het of dat op jouw kamer is. Vloerbedekking in de kamer.....dat kan echt niet meer. Badkamer is weliswaar schoon maar heel oud. Bedden zijn smal en matras is erg zacht.

2026-11-07 • via Nuitee
M
Marion • couple • nl
8
Heerlijk verblijf!
Pros:

Het hotel ligt midden in het centrum, aan de rand van het voetgangersgebied. Toplocatie.

Cons:

Kamer was simpel,
Met name de badkamer. Voor mijn oude moeder lastig, omdat zij zich nergens kon vasthouden bij het douchen.

2026-11-06 • via Nuitee
D
Domenic • solo_traveller • gb
10
The staff was very friendly. The room was clean. And the breakfast is fabulous. The location of the hotel is perfect in
Pros:

It’s perfect for what I needed.

Cons:

N/A

2026-11-04 • via Nuitee
W
Wilhelmina • solo_traveller • nl
8
Fijn verblijf op prachtige locatie.
Pros:

Ontbijt was uitgebreid en lekker.
Kamer was ruim en bed lag lekker.

Cons:

De douche goed was, maar het water stroomde niet snel genoeg weg . Daardoor liep de hele ruimte onder water. Er was helaas geen vloerwisser.
Verder was het flesje water uit de automaat over de datum. De receptioniste bood nog wel een vervangend flesje aan.

2026-11-04 • via Nuitee
D
Domenic • couple • gb
10
2026-11-04 • via Nuitee
G
Gerwin • solo_traveller • nl
9
Pros:

Goede locatie, en lekker bed

Cons:

De geluiden van een feestje binnen...

2026-11-04 • via Nuitee
G
Garmt • solo_traveller • nl
7
Top!
Pros:

Locatie in het centrum

Cons:

Niets

2026-11-03 • via Nuitee
A
Arnaud • family_with_children • fr
5
Cons:

Le bruit : manque d'insonorisation. La douche avec les wc sans séparation.
Chambre peu accueillante

2026-11-02 • via Nuitee
J
Joseline • family_with_children • gb
10
nice and clean will stay again in the future
Pros:

clean close to everything

Cons:

nothing

2026-11-02 • via Nuitee
D
Dina • couple • nl
8
Pros:

Goede bedden

Cons:

De prijs. Drie weken later was dezelfde kamer ineens veel goedkoper

2026-11-02 • via Nuitee
M
Manfred • couple • de
8
Gutes Hotel, zentral gelegen, guter Service
Pros:

Sehr zentrale Lage in der Nähe der Kathedrale und des Spaarne Flusses. Ca. 10 Min zu Fuß zum Bahnhof, viele Geschäfte für das Shopping und Dutzende von Restaurants und Bars

Cons:

Frühstücksraum teilweise sehr voll je nach Uhrzeit

2026-11-02 • via Nuitee
O
Ottilie • couple • gb
8
Friendly staff and a peaceful, comfortable night's sleep.
Pros:

One night stay, functional but comfortable and quiet at night. Staff were friendly.

Cons:

The room could have been designed with a bit more panache, there were no pictures on the wall and it was a bit basic.

2026-11-01 • via Nuitee
H
Hilde • couple • nl
10
Pros:

Locatie en ontbijt

Cons:

Kamers vrij gehorig

2026-11-01 • via Nuitee
J
Janet • family_with_children • gb
10
The hotel was perfect in every way. We would definitely recommend if you are staying in Haarlem.
Pros:

We booked a double and a family room. The rooms were next to each other which we asked for. The rooms were spacious and clean. The location of the hotel was excellent being in the centre of Haarlem. It is close to everything we wanted. Shops, restaurants, bars and the canal. We had breakfast which was perfect with a wide variety of hot and cold food. Plenty of different teas and coffees. All the staff were very friendly.

Cons:

I don’t think I could fault anything.

2026-10-31 • via Nuitee
T
Tim • solo_traveller • de
7
2026-10-30 • via Nuitee
P
Petra • couple • de
8
Pros:

Ein gutes Frühstücksbuffet, schöne Location.
Sehr freundliches Personal in allen Bereichen.

Cons:

Teppichböden sind allgemein wg. Hygiene nicht mehr zeitgemäß.

2026-10-30 • via Nuitee
G
Gitty Icloud • extended_group • nl
7
Prima voor een kort verblijf, ligging is goed.
Pros:

De centrale ligging en het vriendelijke personeel.

Cons:

De kamers, vloerbedekking had erg veel vlekken, met een stofallergie is dit geen beste optie en schimmel in de badkamer.

2026-10-30 • via Nuitee
K
Kelly • solo_traveller • ca
8
2026-10-30 • via Nuitee
S
Severine • couple • fr
8
2026-10-30 • via Nuitee