Ambassador City Centre Hotel

Hotels
7.9 (5425 reviews)
Oude Groenmarkt 20 , Haarlem , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 44 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5425 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
R
Richard Jon • couple • au
9
Happy
Pros:

Lovely staff, clean with great location

Cons:

Whether it is the whole country, city or just this hotel, but the water pressure was poor

2026-06-06 • via Nuitee
A
Alan • solo_traveller • nl
10
Pros:

More than I expected

Cons:

Nothing

2026-06-06 • via Nuitee
M
Marieke • extended_group • nl
10
2026-06-05 • via Nuitee
K
Klas • solo_traveller • se
6
Amsterdam Ambassadors hotel
Pros:

Good enough, for Harlem its good.
Reasonable price and totally sufficient.
Amazing decoration in entrance.
Amazing restaurant and lobby.

Cons:

Chill room, boring rooms
Not excellence but good. Exactly what you need.
Rooms are not decorated.
Minimalistic Rooms.
Worth the price but not perfect.
Showers are cold.

2026-06-05 • via Nuitee
A
Asta • solo_traveller • de
6
2026-06-05 • via Nuitee
L
Leif Stjernholm • couple • no
9
2026-06-04 • via Nuitee
M
MARIE ANGE • couple • fr
8
très bon endroit je recommande
Pros:

tout etait parfait superbe petit dejeuner

Cons:

le prix des parkings, beaucoup trop chers, le gardien n'a pas voulu prendre le temps de nous encaisser avec la remise de l'hotel...

2026-06-04 • via Nuitee
S
Saskia • couple • nl
9
2026-06-04 • via Nuitee
N
Nienja • couple • nl
7
Perfecte ligging, warme kamer
Pros:

Midden in Haarlem en goed bereikbaar. De ligging is top

Cons:

Het was heel warm in de kamer. En nu is het nog niet eens hoogzomer. Een airco zou fijn zijn

2026-06-01 • via Nuitee
J
Janet • family_with_children • us
10
Our stay was wonderful, more than we expected.
Pros:

Friendliness of the staff, location, food, and room.

Cons:

NA

2026-06-01 • via Nuitee
C
Cynthia • couple • be
8
Je recommande
Pros:

Hôtel situé dans un endroit calme mais très proche du centre, des commerces.
Le personnel est disponible et à l'écoute

2026-06-01 • via Nuitee
E
Exall • couple • gb
10
2026-06-01 • via Nuitee
B
Brigitte • couple • nl
9
Genoten van bijzonder gebouw, wirwar van kamers, in een mooie stad
Pros:

Ligging

Cons:

Door de ligging ook tot laat geluid van kroegen en restaurants hoorbaar

2026-06-01 • via Nuitee
R
roger • couple • ae
5
2026-06-01 • via Nuitee
M
Mira • solo_traveller • nl
7
Pros:

Locatie is perfect
Fijn, schoon bed.

Cons:

Kamer was erg warm
Mensen op de gang konden naar binnen kijken als je de gordijnen opende.
Vloerbedekking had veel vieze vlekken.

2026-06-01 • via Nuitee
C
Carmen • extended_group • nl
9
Pros:

De locatie is perfect en erg vriendelijk personeel.

Cons:

Het was erg warm op de kamer (geen airco aanwezig).

2026-06-01 • via Nuitee
C
Carla • solo_traveller • nl
8
Pros:

Geweldige locatie

Cons:

Warme kamers, krap toilet

2026-06-01 • via Nuitee
A
Adrie • extended_group • nl
8
Fantastisch leuk en gezellig hotel in het centrum van Haarlem
Pros:

Zeer leuk hotel midden in het centrum van Haarlem. Leuke kamers, goede bedden , goed en uitgebreid ontbijt. Personeel is zeer vriendelijk. Ook sávonds is het daar gezellig.

Cons:

Het is niet echt duidelijk waar de trappen zijn in dat hotel. Je kunt makkelijk en snel met de lift naar boven en beneden maar we zagen nergens trappen. En die zullen er echt wel zijn.

2026-05-31 • via Nuitee
S
Steffen • solo_traveller • de
8
2026-05-31 • via Nuitee
A
Angela • family_with_children • us
10
Great location for stay in Haarlem
Pros:

The location can not be beat

2026-05-31 • via Nuitee