Ambassador City Centre Hotel

Hotels
7.9 (5549 reviews)
Oude Groenmarkt 20 , Haarlem , nl

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Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 44 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5549 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
F
Friederike • solo_traveller • de
8
2026-07-18 • via Nuitee
M
Mark • couple • gb
9
Excellent staff brilliance location
Pros:

The staff really helpful

2026-07-18 • via Nuitee
M
Marlinda • couple • nl
7
2026-07-18 • via Nuitee
C
Chris • couple • gb
9
Great location with plenty of bars & restaurants around
Pros:

Nice location in centre of Haarlem

Cons:

No toaster, steep stairs

2026-07-18 • via Nuitee
V
van Duijvenvoorde • family_with_children • nl
10
Perfect
Pros:

We hebben enorm genoten van ons verblijf. De kamer was schoon, comfortabel en sfeervol, waardoor we ons direct thuis voelden. Vanaf het eerste moment voelden we ons van harte welkom. Dankzij de gastvrijheid en de fijne sfeer was ons verblijf een echte aanrader. We komen graag nog eens terug!

Cons:

Nvt

2026-07-18 • via Nuitee
F
Feldman • solo_traveller • ca
7
July 2026
Pros:

Location, service, view

Cons:

Lack of a/c, lighting in the room, television size and placement, lack of counter space and hooks in bathroom.

2026-07-18 • via Nuitee
C
Chris • couple • de
7
Super schöne Lage, leckeres Frühstück, schöne Bar/Restaurant.
Pros:

Die Lage ist perfekt, direkt im Zentrum von Haarlem. Das Frühstück war lecker und die Auswahl war die Speisen war mehr als ausreichen. Es gab frisches Obst, Eier, herzhafte Sachen und eine Vielzahl von Teesorten.

Cons:

Das Badezimmer ist in die Jahre gekommen und die Farbe blättert an der Decke ab.

2026-07-17 • via Nuitee
S
Sarka • extended_group • cz
9
2026-07-17 • via Nuitee
J
John • family_with_children • gb
9
2026-07-16 • via Nuitee
K
Kateryna • solo_traveller • nl
10
2026-07-16 • via Nuitee
M
Marie-Noelle • solo_traveller • ch
8
2026-07-16 • via Nuitee
T
Tim • couple • it
10
All you need to stay in Haarlem
Pros:

The hotel is located in the centrum of the city, very accessible and close to the main interest places and to the station.
They were very kind and open to our request to change the room because was too hot.

Cons:

Nothing to complain about

2026-07-15 • via Nuitee
S
Samuel • extended_group • fr
10
2026-07-14 • via Nuitee
D
Dorota • solo_traveller • es
10
2026-07-14 • via Nuitee
J
Joyce • solo_traveller • nl
7
Pros:

Erg centraal.

Cons:

Dat er geen airco is en er geen raam open kan.

2026-07-14 • via Nuitee
W
Wim • couple • nl
8
Goed hotel door de perfecte ligging
Pros:

De ligging midden in het centrum is perfect

Cons:

Kleine kamer zonder airconditioning, met hoge temperaturen is dat echt een must.

2026-07-13 • via Nuitee
B
Bas • solo_traveller • nl
4
2026-07-13 • via Nuitee
I
Ineke • extended_group • nl
8
Perfecte locatie en een goed hotel
Pros:

Super ontbijt, heel verzorgd en netjes.
Haperend kluisje op de kamer werd direct vervangen, top service.

Cons:

Wifi was slecht, moest steeds inloggen, geen bereik.
Het was warm op de kamer, er stond gelukkig een ventilator maar daar zat een heel kort snoer aan, dus lastig.

2026-07-12 • via Nuitee
I
Ingmar • family_with_children • de
8
Fantastische Lage
Pros:

Das beste am Hotel ist die fantastische Lage direkt am Marktplatz
Das Frühstück war auch sehr gut

Cons:

Keine Klimaanlage
Badezimmer etwas spartanisch

2026-07-12 • via Nuitee
E
Esther • solo_traveller • nl
8
Pros:

Locatie is super

Cons:

Kamer en faciliteiten zijn prima.

2026-07-11 • via Nuitee