Ambassador City Centre Hotel

Hotels
7.9 (5007 reviews)
Oude Groenmarkt 20 , Haarlem , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 44 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5007 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
L
Linda • extended_group • de
7
Pros:

Ich hatte das Hotel ausgesucht, da es sehr Zentral in Haarlem lag. Man kam schnell zu jedem beliebigen Ort. In der Nähe gab es viele Restaurants, Supermärkte und Sehenswürdigkeiten. Das Hotelzimmer war sehr gut ausgestattet. Die Betten waren bequeme und man hatte die Möglichkeit sie auseinander zu ziehen. Es gab viel Platz, einen großen Tisch zum gemeinsamen beisammensitzen und Getränke (Kaffee und Tee). Das Badezimmer war modern, einzig die Dusche war gewöhnungsbedürftig, da die Dusche keine gewöhnliche Kabine hatte.
Außerdem wurde uns beim Check In mitgeteilt, dass es am 2 Tagen eine Zimmerreinigung geben würde, doch als wir zurück im Hotel waren, war davon nichts zu sehen. (Handtücher lagen im Bad und nichts wurde nachgefüllt)

Ansonsten war es ein sehr schöner Aufenthalt.

Cons:

Die Dusche im Badezimmer
Fehlende versprochene Reinigung des Zimmers ab dem zweiten Tag.

2026-02-15 • via Nuitee
W
Wanda • couple • es
7
2026-02-14 • via Nuitee
H
Hammy • couple • nl
8
Pros:

Ideale ligging van het hotel.

Cons:

Trappen in hotel niet goed aangegeven.

2026-02-14 • via Nuitee
W
Wanda • solo_traveller • es
7
2026-02-14 • via Nuitee
I
Ibrahim • couple • nl
7
2026-02-14 • via Nuitee
W
Wanda • solo_traveller • es
7
2026-02-14 • via Nuitee
L
Liesbeth • couple • nl
8
Mooi hotel midden in centrum.
Pros:

Goede locatie midden in het centrum. Zeer vriendelijk en behulpzaam personeel.
Voor mijn dochter die veganistisch is, werd voor een heerlijk ontbijt gezorgd.

Cons:

Jammer dat parkeren in de dichtstbijzijnde garage zo duur is.

2026-02-14 • via Nuitee
W
Wanda • couple • es
7
2026-02-14 • via Nuitee
S
Suzan Westdorp • couple • nl
7
Ontbijt en locatie fantastisch, personeel vriendelijk, kamer matig.
Pros:

Personeel zeer vriendelijk
Ontbijt was fantastisch!
Bar en restaurant zijn top!
Locatie is in centrum

Cons:

Badkamer zeer gedateerd en scheuren in de vloer
Föhn was heel smerig

2026-02-13 • via Nuitee
V
Violeta • solo_traveller • nl
10
2026-02-12 • via Nuitee
A
Aliaksei • couple • be
10
2026-02-12 • via Nuitee
S
SIMONE • solo_traveller • gb
8
2026-02-12 • via Nuitee
A
Arne • couple • de
10
2026-02-10 • via Nuitee
M
Marta • couple • es
10
Pros:

La habitación muy completa, limpia y las camas super cómodas, el personal muy agradable, nos ayudaron con un par de gestiones, encantadores

2026-02-10 • via Nuitee
P
Patrick • couple • fr
9
Excellent séjour.
Pros:

Emplacement idéal pour visiter la ville. Chambre et literie confortable. Très bon petit déjeuner. Personnel très aimable.

Cons:

Ascenseur en panne

2026-02-10 • via Nuitee
T
Tara K. • couple • nl
6
Pros:

Fijne ontvangstruimte en bar/restaurant zien er chique uit. De rest lijkt iets minder modern. Badkamer verouderd (kraan stuk, scheuren zichtbaar)

Cons:

Kamer was ontzettend koud bij aankomst, duurde 4 uur voordat deze enigszins op temperatuur was. Niet waar je op zit te wachten als je hoopt te kunnen opwarmen na een tijdje buiten (in de winter). Bij receptie nog gevraagd om extra kacheltje, maar geen opvolging meer geweest (wrs door valse brandmelding, maar toch..)

2026-02-10 • via Nuitee
E
Eleonor • couple • se
10
2026-02-09 • via Nuitee
A
Arnout • couple • nl
8
2026-02-08 • via Nuitee
R
Roos • couple • nl
8
Heel vriendelijk personeel, lekker centraal, fijne bedden, goede prijs/kwaliteit verhouding
Pros:

Lekker centraal, fijne bedden, raam kon open maar ramen hielden geluid zaterdagavond drukte helemaal buiten.

2026-02-08 • via Nuitee
F
Fabio • couple • fr
10
Soggiorno ad Haarlem
Pros:

Ottima accoglienza personale qualificato, tornerò grazie mille 🙏☀️

Cons:

Tutto eccellente.

2026-02-08 • via Nuitee