Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Luggage storage
Safety deposit box
Ironing service
Sauna
Massage services
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great breakfast
Cons:
Some distance from city center
Furniture is a bit old

Categories

Cleanliness
9.26
Overall positive sentiment with remarks on cleanliness found throughout the reviews.
Service
9.73
Numerous reviews highlighted the helpful and friendly staff.
Location
8.27
Some reviews noted the distance from the city center, which is a drawback.
Room Quality
9.22
Reviews consistently mentioned comfortable rooms, contributing to a positive rating.
Amenities
9.25
Positive feedback on breakfast and other amenities provided.
Value for Money
9.21
Many reviews emphasized good value for the price paid.
Food and Beverage
9.26
Breakfast received high praise in multiple reviews.
Overall Experience
9.43
Majority of reviews reflect an excellent stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:42

Property Description

Outdoor Observation Deck and Tour Desk
Enjoy stunning views of Lago Argentino from our outdoor observation deck. Our tour desk staff can help you plan exciting excursions to explore the beauty of El Calafate.

Cozy Rooms with Amenities
Relax in our comfortable, carpeted rooms equipped with cable TV and a safety deposit box. Each en suite bathroom is stocked with complimentary amenities for your convenience.

Regional Dining Experience
Indulge in delicious regional dishes at our on-site restaurant. Don't forget to try our packed lunches for a taste of local flavors on your adventures.

Experience the beauty of El Calafate at Koi Aiken. Book your stay now to enjoy our exceptional hospitality and convenient amenities.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 213 reviews
Cleanliness: 9.26
Service: 9.73
Location: 8.27
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
P
Paulina • solo_traveller • pl
10
Had an amazing stay thanks to the friendly staff and cozy clean room :)
Pros:

Beautiful hotel, clean and cozy rooms, terrace is great and accessible 24/7

2026-03-12 • via Nuitee
L
Laura • family_with_children • cr
9
Special shout out to Tatiana and Mattias at the restaurant. Great service!
Pros:

Breakfast is good, restaurant staff is super friendly, helpful, and accommodating. Shout

Cons:

Communicating via WhatsApp with reception is not always easy. Also, hotel charges in ARS when Booking charges in USD. Exchange rate is not always known beforehand.

2026-03-12 • via Nuitee
T
Trevizán • extended_group • ar
5
Pésima
Pros:

Amable el conserge

Cons:

Lejos de la ciudad , habitaciones pequeñas viejas con bañera antigua . Ruidos de carros de limpieza . Desayuno pobre …
Mis padres adultos mayores no se pudieron duchar por la bañera antigua y alta . No hay ascensor para 2do piso . No hay cena , se debe pedir así te traen la comida. El café de abajo cierra temprano y solo hay para tomar o algún sándwich..Es para mochileros jóvenes . 1 o 2 estrellas casi …

2026-03-11 • via Nuitee
C
Christy • family_with_children • ca
5
2026-03-09 • via Nuitee
M
Monica • couple • es
9
Muy cómodo
Pros:

El personal, las instalaciones, el desayuno, lo calentito que está todo el hotel

Cons:

Las almohadas y que está alejado del centro

2026-03-06 • via Nuitee
D
Daniel • family_with_children • ar
9
Pros:

Un desayuno completo y abundante

Cons:

La distancia al centro.

2026-03-06 • via Nuitee
N
Natalia • family_with_children • ar
10
2026-03-05 • via Nuitee
H
Hélène • couple • be
10
Pros:

Leuk verzorgd hotel, met mooie ruime kamers en een uitgebreid ontbijt. Zeker en vast een aanrader!

2026-03-05 • via Nuitee
E
ELIZABETH • couple • ar
10
Excelente desayuno! Muy recomendable!
Pros:

Me gustó el desayuno muy variado, con muchas cosas dulces, con huevo, salchichas, con distintos jugos naturales, ensalada de fruta y varias cosas más. Tiene una linda vista al lago y un mirador con sillones para ir a disfrutar de la vista, la cama es muy grande y muy buen detalle el de la pava eléctrica en la habitación. Muy buena atención del personal también.

2026-03-04 • via Nuitee
C
Chloé976 • family_with_children • fr
9
Pros:

Tout, l'emplacement, l'accueil, la chambre, le petit déjeuner, le calme.. un de nos meilleurs hébergements de tout notre road trip

Cons:

Rien, tout était très bien

2026-03-03 • via Nuitee
J
josefina • solo_traveller • ar
8
2026-03-01 • via Nuitee
L
luigi • family_with_children • it
10
Pros:

Colazione eccezionale

Cons:

Qualche presa elettrica in camera sarebbe utile

2026-02-28 • via Nuitee
L
liane • family_with_children • de
8
Pros:

Lage, Personal war sehr freundlich, bequeme Betten, sehr sauber

Cons:

Das Frühstück war nicht gut. Es gab viel Auswahl, aber alles erschien billiges fertig Zeug. Auch das Obst für Müsli war teils aus der Dose. Jogurt war gezuckert und es gab keine Nüsse oder ähnliches

2026-02-27 • via Nuitee
R
Robert • family_with_children • pl
9
2026-02-27 • via Nuitee
A
Adriana • extended_group • ar
10
Pros:

Todo!!!

2026-02-27 • via Nuitee
G
Guillermo • extended_group • mx
10
Gran lugar para descansar.
Pros:

Las instalaciones y las habitaciones eran muy buenas y cómodas.

2026-02-26 • via Nuitee
T
Torsten • couple • de
1
Achtung, Diebstahl
Pros:

Nichts

Cons:

Zimmer sind alt, dunkel und abgewohnt. Badewanne mit Plastikvorhang. Duschbrause war defekt, wurde dann aber repariert. Im Zimmer gab es Käfer und am ersten Abend sass eine dicke Spinne in der Badewanne.
Im Zimmer gibt es einen Wasserkocher, aber keine Tassen oder Löffel.
Frühstück mit halbrohem Rührei und Toastbrot welches fast auseinander fällt.
Lage recht weit außerhalb, aber mit dem eigenen Mietwagen machbar.
Nach der 1. Nacht hat man uns tagsüber 2 Snickersriegel aus dem Zimmer geklaut. Waren zwar nur 2 Schokoriegel, aber wer weiß was als nächstes fehlt.

2026-02-26 • via Nuitee
L
Liliana • couple • pt
8
2026-02-24 • via Nuitee
I
Ivana • family_with_children • ar
2
Cons:

La habitación era con vista al cerro, y cuando abrimos la cortina tenía dos enormes plantas, no se ve nada el cerro.

2026-02-24 • via Nuitee
L
Lourdin • couple • fr
7
Pros:

Emplacement calme

Cons:

La vue de la chambre donnait sur les poubelles.

2026-02-23 • via Nuitee