Hotel Lunata - Near Playa del Carmen Main Beach

Everything was absolutely wonderful. Garden view, did not hear noise from street at all. Only minus was weak internet. This did not bother us us, but you should know what to expect.

Excellent location. Near ferry, beach and ADO bus station.

This hotel is absolutely beautiful and in an ideal location. Everything is within walking distance and the staff go above and beyond to make your trip memorable. 1000 times would stay again. <3

I really liked the place and the people who work it are very talkative if you talk with them

Hotel Lunata was for me the perfect place to stay in Playa del Carmen. It is a modest sized hotel located in the heart of Playa with beautifully appointed theme rooms some of which overlook the town's main shopping thoroughfare (Quinta Ave) and a backyard area and patio that is pleasing and peaceful. As a solo traveler I found my room to be plenty big, impeccably clean and well maintained and attractive. Plus, the air conditioning worked wonderfully. The room was also reasonably quiet despite the noise produced by the many restaurants and night clubs located nearby.
Kudos, too, to Nikita, the front desk host who was so helpful in recommending things to do and places to visit and making all the arrangements for these activities as well. Her assistance was invaluable and she made my stay in Playa so much more enjoyable.
I will definitely stay at Hotel Lunata on my next trip to Playa and I would encourage you to do the same. You won't be disappointed.

This boutique hotel was very cute and we were happy with our stay. The staffs were very helpful and attentive, and the hotel was chill despite it being located in the middle of the busy area.

That said, We had to carry our luggage one freight up, and as we were exhausted after a week long travel in other areas, we hoped someone from the hotel could help us with our luggage. Same when we were leaving.

We also had a rental car, and did not receive any information on the parking or driving instructions, so we were a bit surprised that we could not drive to the front of the hotel. we had to carry luggage for a few blocks, which was not a big issue as we only had 2 luggage, but it was not super convenient.

Personally I preferred to end our vacation with a little more secluded/ quiet area, so probably chose wrong city to stay before coming back to NYC. as the area is in the middle of the busiest area in Playa Del Carmen, we heard dance music and people shouting till late (not too bad, but still could hear).

Good location for budget friendly price

The only thing that’s missing is a swimming pool.

Small boutique hotel with pleasant ppl working there. I was looking for a place to crash…as I’m active on vacations. I would say the TV not working was the only negative. AC was fantastic. Small breakfast, but I don’t eat breakfast. If you want loads of extras, try the Hilton. This was just a cute place to crash at night. Btw, if u like centrally located, yet still quiet at night, this is it.

I had the most beautiful stay at hotel Lunata. Michelle (hotel manager) gave us great tips on where to go and always made sure we had everything we needed. Having breakfast in the garden in the morning was calm and truly a sanctuary within the busyness of 5th ave. I will be coming back and already miss staying there.

Staff was super nice and attentive. The hotel was always very clean. Will be recommending this hotel to friends and family.

Staff wasn’t friendly front desk manager was very rude and upset because I didn’t do my reservation through her. I sat on the lobby I did it with Expedia. She said I could do better price I willl upgrade you. So she gave us worse room possible refrigerator didn’t work and I couldn’t watch tv either we got no signal it was horrible

We loved it. Great location, cleanliness and service.

Muy bueno hotel

Excellent. Everything was good and safe!

We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.

Amazing service and beautiful spot in the center of Playa del Carmen. Despite being right downtown, the hotel is quiet. The rooms are gorgeous too! The receptionist was attentive and kind, even when I realized I booked my room for the wrong weekend.

Everything was great except for the noise which is expected due to its centric location. Maybe the rooms with view to the garden had less noise but ours with view to 5th avenue was really loud.

Beautiful property and loved the staff. This little place sits right on 5th Ave so everything is at your disposal. Only downside is, no parking in this pedestrian area (we left our car around the corner) & sometimes depending on the room you get, you can hear the outside fiestas (although this didn’t keep me from sleeping lol)
I would go back!!

Stayed 2 nites before going to Cozumel for 2 weeks then another 2 nites before flying home to Canada.
Rooms were very nice. There was a garden area to have complimentary toast and coffee in the morning or a breakfast for a charge.
The staff were amazing. Thanks to Michelle, Eban, Nikita, Mariana and Carlos.
We enjoyed our short stay and would recommend staying here.

This property was absolutely beautiful. The staff was courteous and went beyond to suggest restaurants and places to shop off 5th Avenue. The morning breakfast on their outside patio was peaceful and lovely. Michele was a wonderful resource. We were only there one night but would love to stay longer the next trip.