Hangzhou Tower Hotel

Hotels
8.8 (77 reviews)
7F Building A Hangzhou Tower, No.21 Wuling Square , Hangzhou , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Comfortable beds
Cons:
Average breakfast quality
Cleanliness issues reported

Categories

Cleanliness
7.21
Room was clean, but there were cleanliness issues reported (la moquette non veniva pulita).
Service
8.68
The staff were very accommodating and helpful.
Location
9.22
The location was great, next to a high-end mall and surrounded by luxury stores.
Room Quality
7.67
The room was comfortable, but smaller than expected.
Amenities
8.2
Amenities were good, with a decent selection of breakfast items.
Value for Money
7.16
Quality of breakfast was average for the price paid.
Food and Beverage
7.71
Breakfast had a good variety, but quality was average.
Overall Experience
8.18
Overall, a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:02

Property Description

Prime Location near Wulin Square
Hangzhou Tower Hotel offers prime accommodation in the heart of Hangzhou city centre, just steps away from Wulin Square. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hangzhou Tower Hotel is equipped with a flat-screen TV, kettle, and a private bathroom with complimentary toiletries. Relax in comfort after a day of sightseeing.

Convenient Services and Facilities
Enjoy the convenience of a 24-hour front desk, currency exchange, luggage storage, and ticket booking services. Take advantage of the business center and on-site gift shop during your stay.

Ready to experience the best of Hangzhou? Book your stay at Hangzhou Tower Hotel now for a memorable trip!

Important information:

This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 77 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
J
Joanne family_with_children ca
8
Wonderful stay
Pros:

The location was great, next to a high end mall with a food court. At night, the areas around the hotel are beautifully lit up. The room was clean, comfortable but a bit smaller than in photos. The staff were very accommodating and brought us fruit everyday.

Cons:

While the breakfast had a lot of choices, the quality was average for the price. Also, the front desk staff don't really speak English.

2025-12-05 via Nuitee
S
Sam couple my
8
2025-10-27 via Nuitee
M
Mauricio couple au
10
Pros:

The hotel are situated in midtown surrounded by the highest glamorous stores you can imagine. Food was superb , absolutely we recommend

2025-10-22 via Nuitee
A
Annamaria family_with_children it
7
Cons:

La moquette non veniva pulita ogni giorno…

2025-09-08 via Nuitee
R
Rosalia family_with_children au
8
Pros:

Good locations, surrounded by malls and high luxury brands shops. The staffs were helpful. The beds are good and big enough to share with my kids.

Cons:

We can still smell smoke from other guests although it was non smoking area.

2025-08-19 via Nuitee
J
Jakub couple de
10
2025-07-27 via Nuitee
U
Uwe solo_traveller de
9
2025-07-02 via Nuitee
A
Anonymous family with young children sg
7
Good
Pros:

location

2025-06-17 via Nuitee
P
Pek family with young children sg
9
The hotel was lovely.
Pros:

Fruit was provided everyday. Even when I put out the do not disturb sign, water+fruit+cookies were hung out on the door handle for me. Room was clean and spacious. Location was quiet and perfect.

Cons:

Nothing

2025-05-08 via Nuitee
S
Sookjai family with young children sg
8
Very good
2025-04-28 via Nuitee
G
Gaoyun family with young children au
9
Superb
2025-04-25 via Nuitee
H
Haihong young couple sg
9
Superb
2025-04-20 via Nuitee
M
Mark review category business travellers gb
9
Superb
2025-03-15 via Nuitee
W
Wenfeng young couple au
8
Very good
2025-01-27 via Nuitee
R
Rong solo traveller fr
9
Superb
2025-01-25 via Nuitee
P
Peter with friends au
8
Very good
Pros:

amazing view, good location, massive comfortable bed and bathroom was luxurious

Cons:

price was a little high but is manageable

2025-01-14 via Nuitee
K
Key family with young children au
9
Very satisfied with the hotel . Good value for money
Pros:

Excellent location, very near to Wulin Square metro. Right at shopping centre and food court. Room is spacious. Bathroom is top notch. Overall clean and comfortable. Breakfast is good value for money.

Cons:

Gym equipment is limited.

2025-01-03 via Nuitee
K
Key family with young children au
9
Superb
2025-01-03 via Nuitee
N
Nico solo traveller ca
9
Superb
2024-11-16 via Nuitee
Y
Yiu family with young children ca
8
Nice stay
Pros:

Great location, in the heart of downtown.

Cons:

Initially a little difficult to find as the entrance sign didn't match the pictures. Also the lobby is on the 7th floor which was confusing.

2024-10-26 via Nuitee