Embassy Suites Houston - Downtown

Hotels
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Embassy Suites Hotels
9 (1035 reviews)
1515 Dallas Street , Houston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Noise from elevators
Service communication issues
Limited breakfast options

Categories

Cleanliness
8.64
Cleanliness seemed good but was affected by some negative comments on room conditions.
Service
9.11
Some guests mentioned good service, though communication issues were noted.
Location
9.65
Location is frequently praised across multiple reviews.
Room Quality
8.6
Rooms were described as spacious and comfortable, with some sound issues reported.
Amenities
9.13
Amenities like gym and bar received positive feedback, but some improvements could be made.
Value for Money
9.09
Value for money acknowledged, but some felt the rates were high given noise issues.
Food and Beverage
8.14
Breakfast had better offerings, but some guests reported service issues in refill.
Overall Experience
9.61
Overall experience was positive despite a few concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:14

Property Description

Luxurious All-Suite Hotel in Houston Downtown

Stunning Views and Convenient Location
Perched overlooking Discovery Green Park, the Embassy Suites Houston - Downtown offers a prime location just 800 meters from the George R. Brown Convention Center. Enjoy the convenience of free shuttle service downtown and unwind in suites with 2 flat-screen TVs.

Spacious Suites and Top-Notch Amenities
Indulge in the comfort of a separate living room with a sofa bed, a microwave, and a refrigerator in each suite. Stay connected with free WiFi and make use of the rooftop pool, hot tub, business center, and gym during your stay at Downtown Houston Embassy Suites.

Explore Houston's Attractions
Discover the nearby attractions such as Minute Maid Park and the Houston Zoo, both just a short distance away. Immerse yourself in the vibrant city life and book your stay at Embassy Suites for a memorable Houston experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1035 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
A
Andreas • extended_group • se
8
Fräscht centralt hotell med bra faciliteter
Pros:

Bra frukost med både varm och kall mat. Dock lite väl få hälsosamma alternativ.

2026-06-26 • via Nuitee
M
marcelino • couple • us
9
2026-06-26 • via Nuitee
F
Farzaneh • family_with_children • us
1
Don’t waste your money for this hotel.
Pros:

Nothing, we had a very bad experience

Cons:

There was no water the whole Tuesday, June 23rd, we couldn’t get shower or wash our hands or …. Nobody was taking responsibility. We paid almost 1300$ for two nights to stay in a hotel that had no water. We complained to booking.com and received an email that the hotel does not agree with our concern! I don’t understand why booking.com keeps these type hotels in its list. We not only waste our money for reserving this hotel, but also didn’t enjoy our trip to Huston.

2026-06-26 • via Nuitee
İpek • family_with_children • tr
8
2026-06-25 • via Nuitee
S
Selldén • solo_traveller • se
8
2026-06-25 • via Nuitee
S
Saeed • solo_traveller • sa
10
Pros:

The place of residence is very beautiful and also its location in the city center was a really wonderful experience and I hope to visit this hotel later with friends or family❤️

2026-06-25 • via Nuitee
A
Alejandro • extended_group • mx
1
Cons:

No water for 24 hours. Couldn't shower or go to the bathroom. Limited us to ONLY 2 small bottle of water per person.

2026-06-25 • via Nuitee
J
Joseph • couple • us
1
Terrible
Pros:

They didn’t have water

Cons:

They let us make a reservation knowing they didn’t have water

2026-06-25 • via Nuitee
M
Matthew • family_with_children • us
10
We enjoyed our short stay here.
Pros:

Great location and friendly staff

Cons:

No complaints

2026-06-18 • via Nuitee
E
Enrique • extended_group • us
10
2026-06-18 • via Nuitee
D
DeAnna • solo_traveller • us
10
Easy walk to convention center
Pros:

All the staff were super helpful and professional. Breakfast is always exceptional. And the Happy hour is an added bonus.

2026-06-14 • via Nuitee
J
Jokj • solo_traveller • dk
7
Cons:

Room was too cold - Not able to adjust AC

2026-06-09 • via Nuitee
M
Martin • family_with_children • us
10
2026-06-01 • via Nuitee
J
Justin • couple • us
10
2026-05-31 • via Nuitee
M
mayn623 • Family
10
Exceptional Valet at Embassy Suites Houston Downtown Ballpark
Pros:

Carlos was awesome! He was friendly, welcoming, and always had a great attitude. He made the valet experience easy and hassle-free, and you can tell he genuinely cares about guests. Thanks, Carlos, for making a great impression and providing such excellent service!

2026-05-30 • via Tripadvisor
3
34ednad • Family
10
Great hotel great service
Pros:

Carlos from valet was so kind, great service!

2026-05-30 • via Tripadvisor
H
Hudson • solo_traveller • us
10
2026-05-30 • via Nuitee
J
jennifergG2102HG • Couples
10
Service was amazinf
Pros:

Carlos manager valet was extraordinary and would recommend him for anything.

2026-05-29 • via Tripadvisor
A
Alicia • solo_traveller • au
6
2026-05-27 • via Nuitee
D
Daisuke • solo_traveller • jp
8
2026-05-20 • via Nuitee