Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Facilities
Friendly staff
Clean rooms
Good location
Nice ambiance
Cons:
Breakfast variety needs improvement
Cleanliness issues noted

Categories

Cleanliness
7.95
Some reviews mentioned issues with cleanliness, including finding hair in the breakfast plate and overall lack of cleanliness in some areas.
Service
9.45
Multiple reviews praised the staff as friendly and helpful, providing good service throughout the stay.
Location
8.95
The hotel is well-located with easy access to the city with public transport nearby.
Room Quality
9.25
Guests noted the rooms were clean, warm, well-decorated, and equipped with necessary amenities.
Amenities
8.95
Facilities like the gym and spa received positive mentions, contributing to a good overall experience.
Value for Money
8.95
General sentiment on the value was positive despite some complaints about pricing of items like bottled water.
Food and Beverage
7.95
Breakfast quality was critiqued for lack of variety, impacting the overall dining experience.
Overall Experience
8.95
Overall, the experience was largely positive with a few specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:30

Property Description

Luxurious Accommodation
Maison Sofia MGallery offers 99 rooms with a view of the hotel's splendid garden, providing a cozy and elegant stay for guests seeking comfort and style.

Gourmet Dining Experience
Indulge in international cuisine at Restaurant Maison, featuring natural daylight and outdoor seating in the garden, perfect for a delightful dining experience during your stay.

Relaxation and Wellness
Guests have access to the Sport and Relax Zone, including a gym, indoor pool, sauna, steam room, and massages, ensuring a rejuvenating and pampering stay at the hotel.

Experience the perfect blend of luxury, dining, and relaxation at Maison Sofia MGallery. Book now for an unforgettable stay!

Important information:

It is obligatory to wear pool cap in the swimming pool of the hotel.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Location

Guest Reviews

8.8
Based on 3521 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 9.25
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 8.95
R
Rashida solo_traveller fr
9
2026-08-29 via Nuitee
C
Christopoulos couple gr
10
Awesome
2026-08-29 via Nuitee
J
Janet solo_traveller gb
9
Comfortable Spa hotel
Pros:

Lovely Spa hotel we took advantage of the pool and Sauna

Very comfortable rooms and late check out was really useful
Excellent choice for breakfast

Cons:

Food was quite bland and international. Little Bulgarian food on offer

2026-08-29 via Nuitee
M
Maxim solo_traveller il
10
2026-08-28 via Nuitee
B
Belen solo_traveller cl
10
2026-08-27 via Nuitee
G
giova1970 solo_traveller it
10
2 giorni a sofia
Pros:

Posizione ottima buona colazione stanza pulita e moderna.

Cons:

La spa andrebbe modernizata.

2026-08-27 via Nuitee
A
Anna couple pl
10
2026-08-27 via Nuitee
V
Vladimir couple bg
9
2026-08-27 via Nuitee
P
Pauls solo_traveller lv
10
2026-08-26 via Nuitee
S
Stoyan couple nl
10
2026-08-26 via Nuitee
I
Ilia couple ru
6
The overall level of comfort does not match the price
Pros:

Restaurant and lobby architecture as well as the garden with the fountain (which is also what I see from the balcony) look really nice. The regular menu is good. The breakfast is decent.

Cons:

Nine turtles live in the small fountain which doesn't look very healthy for them. Bathroom and toilet are not separated from the rest of the room by capital walls: bathroom is only separated by a curtain, shower has only a frosted glass wall, toilet and shower are also only separated by a frosted glass. Huge number of light switches that I had to guess which one does what, so in the night I couldn't switch the lights on just for the toilet because of the risk to accidentally turn on the global illumination and wake up my spouse. The water in the pool is not as warm - not comfortable to get in. No bathrobes provided in the room which made the visit to the pool even less comfortable. No mosquito net on the balcony door - flies, mosquitos, etc. got in. Some equipment needs maintenance: the TV is tilted, as well as the toilet door - which is why it is very loud to close. And even though the toilet is equipped with washbasin, it had no soap dispenser which made it rather pointless.

2026-08-26 via Nuitee
0
010661 couple fr
9
Tres bien
Pros:

Le calme, la situation de l hotel, le petit dejeuner, le personel en general, la propreté... et le coté service de l hotel qui cherche toujours a nous aider
Le petit dejeuner

Cons:

Le jacuzzi etait en panne, trop d enfants qui apprennent a nager dans la piscine ( encombrée) et repas du 2eme soir non conforme a ce qu il aurait du etre.
Mais, lors de mon 2eme sejour, le manager nous a attribué une superbe suite pour compenser ces desagréments

2026-08-26 via Nuitee
S
Stoyan couple nl
10
2026-08-26 via Nuitee
A
Abelardo Jr couple it
8
2026-08-25 via Nuitee
D
Denis solo_traveller il
9
Great for the money
Pros:

Great location, great price

Cons:

Staff, telling me that fridge is working but its set for the same temperature as the room 😂

2026-08-25 via Nuitee
C
Cristiana Dobrin family_with_children ro
10
Pros:

super

Cons:

nu este ceva ce nu mi a plăcut

2026-08-25 via Nuitee
Светлана solo_traveller bg
10
Pros:

Всичко.

Cons:

Няма такова.

2026-08-25 via Nuitee
A
Anna extended_group pl
7
Hotel spełnił moje oczekiwania.
Pros:

Miła obsługa. Śniadanie bardzo dobre. Duży wybór jedzenia każdy może coś wybrać, dużo słodkości, owoców. Woda mineralna codziennie dokładana do lodówki, herbatka, kawa, czajnik w pokoju. Bardzo wygodne łóżka. Szlafrok, ręczniki, kosmetyki. Cicha klimatyzacja. Możliwość zjechania windą prosto na basen. Woda do picia w saunie, łóżka do odpoczynku.

Cons:

Zapach w pokojach. Płytki na basenie, które odpadły, nie działające jaccuzi i sauna parowa.

2026-08-25 via Nuitee
G
Giada solo_traveller it
8
Soggiorno di 5 giorni
Pros:

La stanza era sempre ordinata grazie alla pulizie e il ricambio delle asciugamani giornaliera, incluso dei mini set. Il personale è stato disponibile alla risoluzione dei problemi presenti in stanza, come il cambio delle coperte che erano leggermente macchiate. La colazione era abbondante e molto salutare con attenzione anche alle intolleranza in quanto c'era un angolo dedicato al cibo senza lattosio.

Cons:

Non mi è piaciuta la mancanza di cura dei dettagli: abbiamo soggiornato in due e c'era un solo accappatoio per la spa, la ricarica di sapone non è stata controllata per gli ultimi giorni. La stanza era ottima ma la pulizia non rispecchia un 5 stelle. Stessa cosa per la colazione, molto buona e apprezzata ma non da 5 stelle, noi avevamo lo sconto genius e abbiamo pagato 20€ a testa per 5 giorni, ma solitamente si paga 20 €al giorno a testa che, a mio parere, è eccessivo per quello che offre.

2026-08-25 via Nuitee
L
LELA solo_traveller fr
10
2026-08-25 via Nuitee