Holiday Inn Derby Riverlights by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (1524 reviews)
Morledge , Derby , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good breakfast
Great location
Cons:
Room service delays
A/C issues
Navigation difficulties

Categories

Cleanliness
8.38
Generally clean and well maintained despite some minor complaints.
Service
8.65
Staff were very friendly and ready to assist, contributing to a positive experience.
Location
8.39
Great location for events and easy access to city center, albeit with some navigation challenges.
Room Quality
7.84
Rooms comfortable but with issues reported such as old mattresses and air conditioning problems.
Amenities
8.37
Standard amenities with room service struggles; overall satisfactory.
Value for Money
8.03
Good value especially with breakfast included, but some mentioned issues with A/C.
Food and Beverage
8.58
Breakfast was highly praised, although limited pastry options were noted.
Overall Experience
8.15
Positive overall experience with friendly service and good accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:06

Property Description

Central Location

Located in the heart of Derby city centre, Holiday Inn Derby Riverlights offers convenience and accessibility to all guests. Just a stone's throw away from shops, restaurants, and public transportation, the hotel's prime location is perfect for both leisure and business travelers.

Modern Amenities

Enjoy a comfortable stay in our modern bedrooms equipped with free toiletries, work desk, and tea/coffee making facilities. Stay connected with complimentary Wi-Fi throughout the building. Indulge in delicious meals at the on-site bar and restaurant, offering 24/7 room service and a full English breakfast every morning.

Convenience at Your Fingertips

With an on-site fitness centre, business services, and proximity to Derby Midland Train Station and East Midlands Airport, Holiday Inn Derby Riverlights ensures a seamless and enjoyable stay for all guests. Book now and experience the perfect blend of comfort and convenience.

Important information:

No cash is taken at the property.
'Parking is available at the nearby Derbion Basement Car Park at the discounted rate of £8 overnight (1 exit) when vehicle details are registered at the hotel reception. A drop-off point is available outside the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

8.3
Based on 1524 reviews
Cleanliness: 8.38
Service: 8.65
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.15
C
Christopher • solo_traveller • gb
8
Cons:

When trying to order room service I was screwed around and had to call 3 times to two people who told me it would be a 40 min wait. Also, the door security was poor. Not a great service at all.

2025-10-16 • via Nuitee
E
EDDIE NEPHI • family_with_children • gb
10
Good
2025-10-16 • via Nuitee
G
Gabrielle • solo_traveller • us
9
Lovely clean, quiet and spacious hotel accommodation in the city of Derby. Me and some others were there for an event i
Pros:

Lovely clean, quiet and spacious hotel accommodation in the city of Derby. Me and some others were there for an event in the area, would stay here again. All staff were very polite, friendly and were ready to be of service if me or my group needed anything.

Cons:

The property was undergoing construction in the ground floor lobby, so was a bit confusing finding reception. Beds could be comfier.

2025-10-13 • via Nuitee
A
Allen • solo_traveller • au
8
2025-10-12 • via Nuitee
P
Paul • couple • gb
9
Wonderful weekend in Derby
Pros:

Amazing breakfast and beautiful view from Restaurant

Cons:

Hard to find entrance when first arrived
Smell of paint strong but got better over the weekend

2025-10-12 • via Nuitee
• couple • gb
10
Great
Pros:

Great breakfast

2025-10-12 • via Nuitee
G
Griffiths • solo_traveller • gb
9
2025-10-12 • via Nuitee
I
Ian
6
Pros:

My room (214) was a really lovely room and it was very clean, comfortable and spacious. The bathroom was super too. However, there were some things other than the room that niggled me. The double doors between sections of the second floor often banged even when you were trying to pass through them quietly. This is just annoying (and noisy!) for all concerned. I had dinner in the hotel restaurant on the Saturday evening and it was absolutely fine but I did feel that the two guys running the show (one on the bar, one on the floor) were stretched a little thin. Maybe it was a one-off, but resourcing this properly should be looked at. And finally, I went to the Reception desk on the 4th floor after breakfast to enquire about the car park discount and to say I was packing up my things and will be leaving shortly. She said not to worry about bringing my card back up and told me to leave it in my room. She checked if I owed anything and think she must have checked me out as I was locked out of my room when I went back downstairs to finish packing. I had to go back up to the 4th floor and get it sorted. Also, the promised £8 discount wasn't applied to my car park charges when I was exiting the basement car park (Derbion) despite me adding my registration number to the system on Reception. Things like this are so basic, and SO easy to get right!

2025-10-12 • via Nuitee
N
Nawal • extended_group • ae
9
Good stay
Pros:

Nice staff

Cons:

More options for breakfast

2025-10-11 • via Nuitee
J
JamieSmith9 • extended_group • gb
1
2025-10-08 • via Nuitee
H
Hanadi • solo_traveller • ae
6
2025-10-08 • via Nuitee
L
Linda
10
Pros:

Very convenient location to Derby city, walkable to cathedral, shopping centre. Staff were great, room was very comfortable and clean. Would stay again.

2025-10-08 • via Nuitee
G
Gary
10
Pros:

I stay there a lot. The executive suites are amazing and great if you want to have a few friends around for pre drinks before you go into town. Very spacious.

2025-10-06 • via Nuitee
C
Carol a
10
Pros:

The room was clean and spacious and the staff friendly and helpful. The location was excellent for the city and public transport. The breakfast offered a wide selection and the restaurant area was spacious and comfortable.

2025-10-06 • via Nuitee
N
Nema • solo_traveller • ke
8
2025-10-04 • via Nuitee
L
Lee • family_with_children • gb
9
2025-10-03 • via Nuitee
G
Graham
4
Pros:

There is no mention of this on web site the entrance and first two floors are a building site. There really should be a warning about this - this is not a fully operational hotel. rooms are drab are poorly equipped. no complaint about the staff they were great but this is not the standard one used to expect for a holiday inn. perhaps it is now aiming at 2 star market

2025-10-01 • via Nuitee
S
Sean • solo_traveller • ie
8
Pros:

All good although finding the hotel via google maps can be a tad tricky due to all the turnings on the ring road and associated shopping city turn offs .

Cons:

No parking on site means it’s not the easiest place to unload suitcases and than re park . Saying that all hotels in city centre have the same issue .

Parking in the shopping centre is new , secure and comes with a hotel discount .

2025-09-29 • via Nuitee
S
Simran • couple • gb
8
2025-09-29 • via Nuitee
L
Lorraine • couple • gb
7
Great location and ideal for a short stay in Derby
Pros:

Great location, staff were lovely and parking was reasonable and close to hotel.

Cons:

Our mattress was getting old and sank in the middle, so we didn’t sleep well.

2025-09-28 • via Nuitee