SSAW Boutique Hotel Hangzhou West Lake Yilian

Hotels
7.6 (5 reviews)
29 Xueyuan Road (Xueyuan Lu) , Hangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Cold Breakfast
Dark Corridors

Categories

Cleanliness
7.1
The room is big and clean, but the eating room had cold air which affected the food.
Service
8.6
Staff are friendly and helpful.
Location
8.6
Great location with convenient access to public transport in a quiet area.
Room Quality
7.6
Room size is good but there were issues with dark corridors.
Amenities
7.6
Standard amenities available, but the breakfast experience was disappointing.
Value for Money
7.1
Breakfast was not included for all guests, leading to additional costs.
Food and Beverage
6.6
Breakfast was cold, impacting the overall dining experience.
Overall Experience
7.6
Comfortable hotel but had some drawbacks such as cold breakfast and dark corridors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities and a private bathroom for a relaxing stay.

Convenient Location
Explore nearby attractions like Lingyin Temple and Wushan Square, located just a few kilometers away, making sightseeing easy and convenient.

Exceptional Services
Enjoy personalized services with our 24-hour front desk, room service, and currency exchange for a hassle-free stay.

Book now for an unforgettable experience at SSAW Boutique Hotel Hangzhou Yilian.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 5 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.6
R
Ravi Natvarlal • family_with_children • sg
8
Comfortable. Happy. But dark corridors.
Pros:

Service. Convinence.

Cons:

Little old. The breakfast was cold...the eating room had cold air which made the food cold really fast.
The corridor of hotel outside rooms was dark. I didn't expect to have a flight of stairs to climb to reach my room. That meant I have to take an 80 year old person up and down a number of times a day.

2025-12-20 • via Nuitee
A
Aliabbas • couple • ae
6
2025-12-07 • via Nuitee
Y
Yueyang • family_with_children • au
8
Pros:

The hotel is in a great location with convenient access to public transport but still is in a quiet place. The staff are friendly and helpful. Our room is big and clean.

Cons:

The only thing is that we booked the family room for three people, but were only offered breakfast for two, not all three of us. We had to pay for another one.

2025-11-27 • via Nuitee
C
Cs • family with young children • sg
3
Will avoid this hotel and recommend others to avoid
Pros:

Location is lousy. Breakfast - scary, pls avoid.

Cons:

Ac for my room on 1st night was non existent. The following morning saw their technician in a riser so he probably adjusted some setting.
The lobby was not air conditioned.

2025-06-21 • via Nuitee
P
Poh • review category business travellers • my
8
Very good
Pros:

Cosy.

Cons:

Old and should look into refurbishing.

2023-08-12 • via Nuitee