Sleep Inn & Suites Middlesboro

Hotels
•
Sleep Inn
8.8 (431 reviews)
1260 N, 12th Street , Middlesboro , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Consistently clean rooms
Friendly, helpful staff
Great location (near university, hiking/Cumberland Gap)
Good breakfast and coffee
Comfortable beds and spacious rooms
Convenient ground-floor rooms/pet-friendly options
Nice outdoor seating/view
Cons:
Occasional maintenance issues (elevator outages, mini fridge not cooling, fogged window seal)
Some rooms show wear (stained sheets, rust in bathroom, dated carpet/mattress)
Unexpected pet fee reported
Loud bathroom exhaust fan / thin soundproofing between connecting rooms
One report of abrupt front-desk interaction

Categories

Cleanliness
9
Generally praised across reviews as very clean and well-maintained, though a few mentions of old carpet, occasional stained bedsheets and minor wear.
Service
9.3
Staff repeatedly described as friendly, helpful and professional; several guests singled out front-desk team members by name and said service was a highlight.
Location
9.2
Multiple guests cite the hotel's convenient location (close to university, hiking/Cumberland Gap) and nice views; location is consistently a strong point.
Room Quality
8.4
Rooms described as comfortable and spacious with good beds, but several issues noted (mini fridge not cooling, broken/ fogged window seal, loud exhaust fan, some rust and stained sheets, dated mattress/carpet in places).
Amenities
8
Breakfast and seating areas are positives, but problems reported with elevator outages, occasional appliance issues (fridge), and some dissatisfaction with pet-fee handling.
Value for Money
8.6
Many guests called the hotel reasonably priced and fair value; a few felt fees (pet charge) or price were disappointing.
Food and Beverage
8.9
Breakfast repeatedly described as good, hot and convenient with excellent coffee, though a minority found quality could be improved.
Overall Experience
9
Overall very positive stays with many repeat guests and comments about returning; isolated operational issues (elevator, minor room faults) tempered otherwise strong experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Nearby Attractions

The Sleep Inn & Suites hotel is perfectly situated near popular attractions such as the Lincoln Memorial University, Abraham Lincoln Library and Museum, and Gap Cave. Explore the rich history and natural beauty of the area just moments away.

Modern Amenities for Comfort

Enjoy a range of convenient amenities during your stay, from the Free Morning Medley Hot Breakfast to the Free high-speed Internet access. Relax in spacious guest rooms equipped with everything you need, including flat-screen TVs, refrigerators, and coffee makers.

Business-Friendly Services and Facilities

For corporate travelers, our hotel offers a business center with Internet access, copy, and fax services. Stay productive while on the go and take advantage of our on-site laundry facilities and valet cleaning service.

Ready to experience comfort and convenience at Sleep Inn & Suites? Book your stay now and explore all that Middlesboro has to offer.

Important information:

You must show a valid photo ID and credit card upon check-in.

We do not allow to rent for the local guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

8.8
Based on 431 reviews
Cleanliness: 9
Service: 9.3
Location: 9.2
Room Quality: 8.4
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.9
Overall Experience: 9
G
Gary • family_with_children • us
9
Pros:

The patio was excellent with all the color in the adjacent woods.

Cons:

Loud fan in the bathroom.

2026-11-03 • via Nuitee
C
Carol • couple • us
10
Pros:

Clean. Location. Staff.

2026-11-02 • via Nuitee
M
MGJ • solo_traveller • nl
8
Pros:

Very friendly staff. Clean facility.

Cons:

Well located and clean.

2026-11-02 • via Nuitee
C
Christine • couple • us
10
2026-11-01 • via Nuitee
C
Christine • couple • us
10
2026-11-01 • via Nuitee
S
Sherry • family_with_children • us
9
Nice hotel for your local stay
Pros:

Comfy beds and good warm breakfast. Friendly staff and good lication

Cons:

Towels in bathroom were across the room from the tub/shower.
You either had to track water over to them or had to put the clean towels on the floor next to the tub.
In addition, we could tell that we were given a handicap room however there was not a walk in shower only a high sided tub. That would be very hard for a disabled person to get into the tub.

2026-11-01 • via Nuitee
D
David • couple • us
5
2026-10-29 • via Nuitee
M
MadronaG • family_with_children • us
7
Needs work
Pros:

Quiet, and comfortable bed

Cons:

Mini fridge didn't get cold. Seal on double pane window was broken and fogged the glass. Elevator was broken

2026-10-28 • via Nuitee
L
Laura • solo_traveller • us
9
Pros:

Easy entry, in and out. Fast check in/out, good breakfast

Cons:

Could hear some hallway noise, but it wasn’t bad

2026-10-26 • via Nuitee
D
Denise • couple • us
10
2026-10-23 • via Nuitee
K
Kerri • family_with_children • us
8
Wonderful stay while visiting son in college. This is our second stay and we will be back. Great location and always cle
Pros:

Beautiful view, clean, staff is friendly

Cons:

Minor but would prefer pump or squeeze hand soap versus a bar.

2026-10-19 • via Nuitee
D
Dwight • extended_group • us
8
2026-10-14 • via Nuitee
G
George • solo_traveller • us
10
2026-10-14 • via Nuitee
K
Kevin • couple • us
8
Clean. Great location. Great big room.
Pros:

Great room. Clean. Easy to find.

Cons:

The exhaust fan was so loud while in the bathroom. While it worked very well, in the night time if I turned it on it would wake up my companion in the room if the door was ajar.

2026-10-12 • via Nuitee
R
Richard • couple • us
8
fine
Pros:

location

Cons:

weather

2026-10-08 • via Nuitee
W
Wendy • couple • us
10
Pleasantly surprised
Pros:

We were very pleased with our room ,breakfast and the cleanliness of the hotel .
Even though its older ,it was very very clean .
It could use new mattress ,bed covers and carpet here and there .
Staff was amazing !!

Cons:

Needs a few small updates

2026-10-07 • via Nuitee
Y
Yovani • couple • us
10
2026-10-07 • via Nuitee
C
Christine • solo_traveller • us
10
2026-09-17 • via Nuitee
S
Shawna • extended_group • us
8
It was beautiful place to stay, but could use a couple of improvements!
Pros:

The room was beautiful and clean. It was on the ground floor which was convenient for taking my little dog to potty. There were nice seating areas outside.

Cons:

I booked a pet-friendly room online thinking I had paid all fees, but when I arrived, I had to pay an additional $30 pet fee. I felt that was misleading and maybe extravagant pricing, especially since my little dog weighs only 11 pounds.
The breakfast was good, but left a little to be desired in quality.

2026-09-16 • via Nuitee
C
Carmen • family_with_children • us
10
2026-09-07 • via Nuitee