Best Western Plus Austin Airport Inn & Suites

Hotels
•
Best Western Plus
8.2 (619 reviews)
1805 Airport Commerce Drive , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty rooms
Poor food options
Inconsistent service

Categories

Cleanliness
7.78
Multiple reviews mention dirty rooms and poor maintenance.
Service
9.25
Overall positive feedback on the staff's friendliness and helpfulness.
Location
8.79
Convenient location close to the airport and restaurants.
Room Quality
7.24
Mixed sentiments with several mentions of room condition being poor.
Amenities
8.27
Basic amenities are satisfactory but some complaints about breakfast quality.
Value for Money
8.73
General consensus suggests reasonable value considering location.
Food and Beverage
6.78
Several reviews express disappointment over the breakfast options.
Overall Experience
8.75
Despite some issues, many guests express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:31

Property Description

Convenient Location near Airport
Located just 3.2 km from Austin-Bergstrom International Airport, Best Western PLUS Austin Airport Inn & Suites offers a convenient stay for travelers.

Amenities for a Comfortable Stay
Enjoy a buffet breakfast, outdoor pool, fitness center, and free WiFi access during your stay. Rooms feature cable TV, microwave, refrigerator, and work desk for your convenience.

Business and Leisure Facilities
The hotel provides an airport shuttle, business center, and meeting rooms, catering to both business and leisure travelers. Explore nearby attractions like Riverside Golf Course and the Bob Bullock Texas State History Museum.

Ready to experience comfort and convenience at Best Western PLUS Austin Airport Inn & Suites? Book your stay now!

Important information:

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 619 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 6.78
Overall Experience: 8.75
K
Kirsty • solo_traveller • us
7
A good choice close to the airport
Pros:

The location is close to the airport with ample parking. The room was clean, the bed was fairly comfortable, and the breakfast was warm.

Cons:

The sink in the bathroom did not drain, and when I entered the room after checking in around midnight in the middle of an ice storm, the air conditioning was blowing and took a while to warm up.

2026-01-28 • via Nuitee
M
Mike • family_with_children • us
10
2026-01-26 • via Nuitee
E
Eddie • family_with_children • us
9
Pros:

We left so early for our flight that we couldn't stay for breakfast. We like the location and it was an easy drive to the airport. We will definitely stay there again if the need arises. Great price too. A+.

2026-01-23 • via Nuitee
P
Peggy • couple • us
8
2026-01-19 • via Nuitee
E
Erika • extended_group • us
8
Everything was fine except the pool issue
Pros:

It was ok

Cons:

The pool was dirty we were not able to use it the two days we were there

2026-01-19 • via Nuitee
K
Kayla • family_with_children • us
10
Great service, great breakfast! Perfect amenities!! I can’t wait to book again!!
Pros:

The receptionist was delightful! She was so polite and helpful! The breakfast was phenomenal! They had all kinds of different gourmet coffees to choose from! The coolness clean and open, my kids loved it! The beds were very comfortable! The air conditioning was cold! I loved the complimentary soaps and lotion in the bathroom! Everything was perfect for our stay!!

Cons:

I loved everything about my stay!

2026-01-16 • via Nuitee
F
Faith • extended_group • us
5
2026-01-15 • via Nuitee
• family_with_children • us
8
Cons:

Transport shuttle to airport

2026-01-09 • via Nuitee
F
Flor • couple • us
7
Buena
Pros:

Bien

Cons:

Nada

2025-12-18 • via Nuitee
E
Emily • extended_group • us
8
2025-12-15 • via Nuitee
C
Claudia • family_with_children • us
10
2025-12-10 • via Nuitee
A
Adriana Carolina • couple • co
10
2025-12-10 • via Nuitee
G
Gina • solo_traveller • us
1
Didn’t get to stay -didn’t bot get my refund I was told I was getting
Pros:

Nothing

Cons:

The web site said there was a shuttle and there is not and they’ve never refunded me. The manager on the phone said he did a guy behind the desk said he did spend three weeks. Still don’t have a refund even after I sent them the picture of the screenshot of the website..

2025-12-05 • via Nuitee
M
Maria E • couple • us
10
Will return
Pros:

Great Location, very nice Clerks

Cons:

All Good

2025-11-29 • via Nuitee
B
Benno • couple • de
9
Einfach gehaten aber sehr gemütlicher Aufenthalt
Pros:

Geräumiges, saueres Zimmer, gute Ausstattung der Kitchenette.
Pool war angenehm als Ausklang eines warme Tages.

Cons:

Tische im Frühstücksraum nach Benutzung nicht gereinigt, daher Oberfläche verschmiert und klebrig.

2025-11-24 • via Nuitee
J
Junaina • couple • us
4
2025-11-22 • via Nuitee
M
Messina • couple • us
10
It was quick and easy.
Pros:

Location is ideal for catching early flights. Our check in attendant was bubbly and very nice. Room was very clean. Coffee was delicious.

Cons:

The pillows were quite hard. That's my only suggestion.

2025-11-16 • via Nuitee
S
Santos • couple • us
10
2025-11-14 • via Nuitee
L
Louis • couple • us
10
Pros:

Great location, facility, clean, friendly desk.

Cons:

N/a

2025-11-12 • via Nuitee
C
Cerina • solo_traveller • us
10
2025-11-06 • via Nuitee