Hampton Inn Muscatine

Hotels
•
Hampton Inn
6.8 (88 reviews)
3303 North Port Drive , Muscatine , US
+1 563-264-3003

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly/helpful staff (front desk and breakfast)
Breakfast available
Comfortable room (for some)
Cons:
Pool closed / property under construction
Construction debris and safety concerns
No housekeeping / missed room service
No notification about remodeling / refund refusal
Room issues: fridge not working, door security problem
Underwhelming / limited breakfast offerings

Categories

Cleanliness
3.5
Multiple reviewers reported construction debris, strong carpet-glue odor and pieces of wall around the property; housekeeping was missed for at least one room, so cleanliness is rated low.
Service
10
Several comments specifically praise front-desk staff (named Xen) and the breakfast attendant as very helpful and friendly; while there were service failures (missed housekeeping, refusal to refund), the staff who interacted with guests were repeatedly singled out as excellent, supporting a very high service score.
Location
10
Location was repeatedly described as 'lovely' or 'good' across reviews and is consistently cited as a pro.
Room Quality
6.5
Rooms were described as comfortable by at least one guest, but there were notable issues (fridge not working, a door that could open without a key), producing a mixed / slightly above-average room score.
Amenities
3
The pool and other advertised amenities were closed due to remodeling; multiple guests booked expecting pool access and were disappointed, so amenities score is low.
Value for Money
5
Guests reported they would not have booked had they known about construction, and one was refused a refund; combined with underwhelming complimentary offerings, value is below average.
Food and Beverage
6.5
Breakfast staff received praise and some guests said breakfast was good, but others called it underwhelming with limited choices and disposable serviceware, producing a mixed but slightly positive rating.
Overall Experience
9.9
Overall sentiment is mixed: serious disruption from construction negatively affected many stays, yet repeatedly praised staff and a very good location led some guests to still have a very positive outcome; the aggregated score reflects strong compensating positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Amenities
The Hampton Inn Muscatine offers a range of luxurious amenities to make your stay comfortable and enjoyable. From the indoor pool for a refreshing swim to the spa bath for ultimate relaxation, we have everything you need to unwind during your trip.

Convenient Facilities
With a gym, business center, and free WiFi access throughout the hotel, we provide convenient facilities for both leisure and business travelers. Stay connected, keep up with your fitness routine, or catch up on work seamlessly during your stay with us.

Scenic Surroundings
Nestled near the Pike Run Wildlife Area and surrounded by acres of wetlands and forests, our hotel offers a serene escape with access to nature's beauty. Explore paddle boat rides and the riverfront just a stone's throw away from the Hampton Inn Muscatine.

Experience comfort, convenience, and natural beauty at the Hampton Inn Muscatine. Book your stay now for an unforgettable getaway.

Important information:

The hot tub is currently being renovated at the property and will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 88 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 3
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 9.9
A
Akpenemawu • extended_group • us
10
I feel comfortable in my room
Pros:

Breakfast is good for me. And the location is lovely

Cons:

N/A

2026-09-08 • via Nuitee
D
Dean • solo_traveller • us
4
Pros:

Desk staff and food court staff were great.

Cons:

I never received any house keeping service. Bed was never made up..

2026-08-30 • via Nuitee
A
Amber • family_with_children • us
4
Disappointing and frustrating
Cons:

Pool was being remodeled along with the whole hotel. Note they didnt say anything when I made reservation whole reason I booked there was the pool. Then when I made it to the desk and they told me during check in I asked to cancel, refused to refund me so me plus 3 kids 13, 8, 4 with absolutely nothing to do. Construction equipment throughout the whole hotel laying around. Our door 2 our room would open without a key...u could litterally walk right in., fridge didnt work asked for 1 that did they said there was no more available...the only good thing about the hotel was the employee at breakfast she was great kept it stocked up and was genuinely a happy person to see and talk to.

2026-08-10 • via Nuitee
D
Danielle • family_with_children • us
1
Terrible stay. None of the amenities were available. Entire building was a construction zone.
Pros:

The staff was friendly and the location was good.

Cons:

The property was under construction. Which we weren’t notified of, it advertises a pool but it’s closed which we wouldn’t have booked if we knew. The entire floor we stayed on(2nd) under construction. Pieces of the walls all over, signs laying around on the ground. It was unsafe to have children there. But again we didn’t know. If we knew it was under construction we would not have booked. But we couldn’t afford to pay for cancellation and get another hotel.

2026-07-20 • via Nuitee
P
pamperin • solo_traveller • us
5
Underwhelming
Pros:

Good location
Friendly & accommodating staff

Cons:

The pool was closed - this was not mentioned on the website. With temps in the mid 90's a dip in the pool would have been great after a day of travel.
The oder from the carpet glue was caustic. Many customers were chatting about it at breakfast.
Speaking of breakfast, very underwhelming. Very limited choices. Paper plates & cups & plastic forks! Not good for the environment.

2026-07-16 • via Nuitee
J
John • solo_traveller • us
10
2026-07-12 • via Nuitee
G
Gene • solo_traveller • us
6
Not totally happy
Pros:

Location

Cons:

In the middle of remodeling I should have been informed

2026-06-29 • via Nuitee
M
Mauricio • solo_traveller • us
10
Pros:

Room

Cons:

The pool was not open

2026-06-22 • via Nuitee
M
Mauricio • solo_traveller • us
10
2026-06-22 • via Nuitee
F
F1327XZhayleys • Business
10
Front receptionist
Pros:

Xen was super helpful and over all had an amazing attitude.

2026-06-09 • via Tripadvisor
H
Heathershaw • solo_traveller • us
8
2026-05-21 • via Nuitee
A
Addie • family_with_children • us
8
2026-04-10 • via Nuitee
C
Camper741804 • Couples
2
Water doesn't work. Poor customer service.
Pros:

Terrible stay, no customer service, just excuses and no reliable resolution.
Water didn't work, told "having some problems" after water wouldn't work in the shower the night we checked in. Not offered another room or any positive resolution. The chairs in the room looded new, but were hard as a board. The closet doesn't have clothes bar, just a 1/2 " extension rod that looks like a sheer, light weight curtain extention curtain rod.
Don't waste your night here. Lots of great other hotels out there.

2026-03-12 • via Tripadvisor
K
Keith • couple • us
7
Easy to get to. Convenient to the events center that I was in town to attend. Thank you for a nice stay.
Pros:

Friendly staff in every department that I interacted with from front desk to housekeeping to breakfast/food service. Thank you.
Clean and well kept. Employees showed pride in their workplace.

Cons:

Was under construction? In the process of remodeling? Not sure which but large boxes lined the halls. Early morning Saturday hammering. Pool was out of service.
Not sure, was there already a rate adjustment built in when I booked or still paid regular price?

2026-02-09 • via Nuitee
R
Robert • couple • us
9
2026-01-19 • via Nuitee
M
Melissa • couple • us
1
Should be compensated
Pros:

Great location

Cons:

When we arrived we waited over 20 mins for someone to check us in, and the room we were in had a storage closet across the hall and there was a air compressor or something that started up and run every 30 mins all night long and was loud and made everything shake.

2025-12-22 • via Nuitee
R
Robin • couple • us
1
Pros:

Na

Cons:

Pool not working and bugs in room

2025-12-20 • via Nuitee
R
Ronald • solo_traveller • us
9
2025-11-25 • via Nuitee
W
Wayde • family_with_children • us
8
Overall good.
Pros:

Convenient booking and check in.

Cons:

Elevators were noisy.

2025-10-27 • via Nuitee
G
George • couple • us
8
2025-10-13 • via Nuitee