Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Chapel/shrine
Invoice provided
Smoke alarms
CCTV outside property
Television in common areas
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Helpful owner
Cons:
Cleanliness issues
No hot water

Categories

Cleanliness
6.65
Comments about cleanliness included complaints about not vacuuming under the bed.
Service
8.65
Owner was very helpful and additional assistance was noted.
Location
9.15
Multiple reviews highlight the great location being close to important places.
Room Quality
7.65
Small but well-presented units, though some issues with furniture accessibility.
Amenities
7.15
Certain amenities were helpful, but some guests faced issues like a lack of hot water.
Value for Money
7.65
Generally good, but dependent on specific circumstances for different units.
Food and Beverage
8.15
Kitchen well appointed but not actively used.
Overall Experience
8.15
Overall satisfaction mentioned; plans to return were expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Luxurious Self-Catering Apartments
Hiigh Apartments in downtown Prahan offers stylish self-catering apartments with large balconies and fully fitted kitchens. Enjoy the convenience of being just steps away from Melbourne's popular shopping strip, Chapel St.

Modern Amenities and Views
Each apartment is equipped with air conditioning, LCD TVs, and bathrooms with laundry facilities. Wake up to stunning district and Melbourne CBD views from the comfort of your own balcony.

Convenient Location and Secure Parking
With restaurants, bars, and public transport at your doorstep, exploring the city is a breeze. Plus, rest easy knowing secured underground parking is available. Book your stay at Hiigh Apartments for a luxurious and convenient experience in Melbourne.

Important information:

Please inform Hiigh Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
A damage deposit of AUD 350 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
If you expect to arrive after 18:00 please contact the property prior to arrival using the contact details found on the booking confirmation. Failure to contact the property with this request will result in a late check-in fee.

Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 368 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.15
J
Jayne couple au
8
2025-09-10 via Nuitee
D
Dianne couple au
9
very comfortable and convenient
Pros:

Location was great ....close to The Avenue hospital
Close to shops and cafes
Good view

Cons:

Just a couple of things ....we didn't have a tea towel
Couldn't watch TV from the bed

2025-09-05 via Nuitee
R
Robyn couple au
9
2025-08-23 via Nuitee
couple au
6
Pros:

Very close to things that we neede

Cons:

No hot water for a shower in the morning.

2025-08-01 via Nuitee
M
Matt solo_traveller au
8
Pros:

Great location. Small unit but ideal for 1 or two people. The unit was very well presented and the owner could not have been more helpful.

2025-07-29 via Nuitee
R
Robin couple au
8
Very good and good location.
Pros:

N/A

2025-07-28 via Nuitee
B
BUTLER couple au
5
Pros:

Location was very good.

Cons:

No vacuum cleaning under the bed. Old sock etc. The first apartment had an enclosed bed, I am disabled and could not get onto the bed. The second apartment was much better, and liveable

2025-07-28 via Nuitee
M
Marc solo_traveller au
10
2025-07-13 via Nuitee
D
David solo traveller au
10
Very happy will use again
Pros:

Retrieving Key and Garage door fob was easy, Room clean and comfortable. Location is close to city and was perfect for what I had to do. Kitchen well appointed if I had needed to use it. Quiet location.

Cons:

Shower above bath. Something I cannot use due to mobility issues. But AP&C in the handbasin good to go.

2025-07-04 via Nuitee
M
Mark review category business travellers au
10
Exceptional
2025-06-13 via Nuitee
C
Clare family with young children au
3
Poor
Pros:

Location and great communication from property manager

Cons:

Not very clean/smelled bad

2025-06-05 via Nuitee
S
Sam young couple au
8
Very good
2025-06-04 via Nuitee
R
Ross solo traveller au
9
I returned….
Pros:

Access, location

Cons:

No fry pan

2025-06-03 via Nuitee
A
Anonymous young couple au
10
Exceptional
2025-05-20 via Nuitee
C
Caryn family with young children au
7
Good location
Pros:

Location

Cons:

A bit pricey.

2025-05-15 via Nuitee
G
Grant young couple au
8
Good view of nightlife
Pros:

The lady that handled the booking was very patient and informative.

Cons:

Some lights in the bathroom and balcony weren't working. Shows lack of maintenance

2025-05-03 via Nuitee
S
Sheridan solo traveller au
9
Superb
2025-04-26 via Nuitee
S
Sheridan solo traveller au
9
Superb
Pros:

Fantastic location. Excellent apartment, very quiet with lovely views. Jenny was so helpful with my extra accommodation needs .

2025-04-24 via Nuitee
D
Dianne young couple au
5
great location but small and not clean
Pros:

the location was great

Cons:

was not very clean
worn out flooring
very small

2025-04-22 via Nuitee
S
Sheridan solo traveller au
9
Superb
2025-04-18 via Nuitee