Victoria Hotel and Suites Panama

Hotels
8.2 (1159 reviews)
El cangrejo, Calle D. Panama City , Panama City , pa

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
7.44
Several mentions of cleanliness issues, including unclean tables and generally needing maintenance.
Service
8.91
The staff was noted as friendly and provided good service, including room changes when necessary.
Location
8.95
Positive mentions of the hotel's good location and proximity to various attractions.
Room Quality
7.9
Mixed reviews on room quality, with comments on outdated furniture and some maintenance concerns.
Amenities
7.93
Comments on the pool needing maintenance and some amenities were underwhelming.
Value for Money
7.89
Value perceived as standard for a hotel of this category, but some issues with breakfast offerings.
Food and Beverage
8.44
Breakfast and restaurant quality praised, though some inconsistencies reported.
Overall Experience
8.11
Overall experiences were mixed but leans positive regarding location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:19

Property Description

Experience the perfect blend of comfort and luxury at Victoria Hotel and Suites in the heart of Panamá City.

Elegant Accommodations
Our modern rooms are designed with your tranquility in mind, featuring soundproofing, contemporary décor, and high-end amenities like free Wi-Fi, flat-screen TVs, iPod docks, and more. Some rooms even boast a luxurious spa bath for an indulgent stay.

Exquisite Dining
Savor delectable international cuisine at our Carmenére Restaurant, where a complimentary full buffet breakfast awaits to kickstart your day. Need a quick snack or a drink? The Lobby Bar is at your service.

Unbeatable Amenities
Stay active with our fully-equipped gym, or unwind at the rooftop pool with breathtaking views of the city. With a business centre on-site, we cater to both leisure and corporate guests.

Book your unforgettable stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1159 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
S
Scott • couple • us
9
Had a great enjoyable stay!
Pros:

Everything was great! Very clean, bright modern hotel with great staff.

Cons:

Everything was great!

2026-02-14 • via Nuitee
J
Julia Anna • couple • at
10
2026-02-13 • via Nuitee
L
Lorenzo • family_with_children • cz
9
Pros:

Hotel is nice, our room was huge and cozy - nice position as well

2026-02-13 • via Nuitee
P
Patricia • couple • fr
8
Personnel extrêmement gentil et serviable. Lieu idéal pour départ au San Blas !
Pros:

Choisis cet établissement, car réception 24h sur 24,service de bagagerie gratuit et tarif honnête, le plus pratique pour partir au San Blas.

Cons:

Rien

2026-02-12 • via Nuitee
G
Gabriel • couple • hn
1
2026-02-12 • via Nuitee
F
Fabio • solo_traveller • it
9
2026-02-10 • via Nuitee
Y
Yeimy • extended_group • co
9
2026-01-31 • via Nuitee
M
Marco • extended_group • it
9
2026-01-30 • via Nuitee
I
Ilenia • family_with_children • pt
9
2026-01-27 • via Nuitee
C
Claudia • couple • es
10
2026-01-27 • via Nuitee
I
Iván • couple • es
8
Exceptuando un percance, una estancia muy agradable
Pros:

Todo estaba bien, amplio, cómodo, limpio, y un precio acorde. Además había una empleada en recepción que intentó conseguirnos excursión a San Blas cuando era prácticamente imposible y allá delante de nosotros se tomó las molestias de llamar a 4-5 contactos para intentarlo, pidiéndolo prácticamente como un favor personal hacia ella. Da gusto ver a gente tan comprometida, profesional, y amable!

Cons:

Sin embargo, una de las empleadas en la noche cuando mi pareja y yo llegamos después de cenar, hizo preguntas como si mi pareja no estuviera registrada en la habitación, y fue un momento muy incómodo, nos hicieron sentir como si ella fuera alguien que yo estaba llevando de la calle. La verdad, muy poco cuidado con eso y falta total de sensibilidad.

2026-01-24 • via Nuitee
I
Ivan • couple • pa
7
Pros:

Céntrico amplio

Cons:

No hay TV hace rato

2026-01-20 • via Nuitee
V
Verlisa • family_with_children • us
10
The restaurant is on point, great options and room service available.
Pros:

The staff was very accommodating and great customer service

Cons:

The springs from the bed in my back a bit much, the water not being easily accessible

2026-01-20 • via Nuitee
M
Marco • extended_group • it
10
2026-01-20 • via Nuitee
M
Monica • couple • pa
9
2026-01-19 • via Nuitee
N
Nekeema • couple • tt
9
Pros:

Location is good, easy for transportation and the staff is very welcome and friendly

2026-01-19 • via Nuitee
G
Gary • family_with_children • tt
10
Had a great stay, food was delicious. All-round fantastic experience.
Pros:

Very clean, great service.

Cons:

N/A

2026-01-19 • via Nuitee
V
Victor • extended_group • gt
10
2026-01-19 • via Nuitee
C
Christian • solo_traveller • ch
5
…
Pros:

El cuarto

Cons:

El desayuno es malo,no tiene sabor!! Comparado con los hoteles victoria en Suecia y noruega,les hace falta en la calidad del buffet.

2026-01-19 • via Nuitee
L
Luke • family_with_children • gy
10
2026-01-18 • via Nuitee