Victoria Hotel and Suites Panama

Hotels
8.2 (1182 reviews)
El cangrejo, Calle D. Panama City , Panama City , pa

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
7.44
Several mentions of cleanliness issues, including unclean tables and generally needing maintenance.
Service
8.91
The staff was noted as friendly and provided good service, including room changes when necessary.
Location
8.95
Positive mentions of the hotel's good location and proximity to various attractions.
Room Quality
7.9
Mixed reviews on room quality, with comments on outdated furniture and some maintenance concerns.
Amenities
7.93
Comments on the pool needing maintenance and some amenities were underwhelming.
Value for Money
7.89
Value perceived as standard for a hotel of this category, but some issues with breakfast offerings.
Food and Beverage
8.44
Breakfast and restaurant quality praised, though some inconsistencies reported.
Overall Experience
8.11
Overall experiences were mixed but leans positive regarding location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:19

Property Description

Experience the perfect blend of comfort and luxury at Victoria Hotel and Suites in the heart of Panamá City.

Elegant Accommodations
Our modern rooms are designed with your tranquility in mind, featuring soundproofing, contemporary décor, and high-end amenities like free Wi-Fi, flat-screen TVs, iPod docks, and more. Some rooms even boast a luxurious spa bath for an indulgent stay.

Exquisite Dining
Savor delectable international cuisine at our Carmenére Restaurant, where a complimentary full buffet breakfast awaits to kickstart your day. Need a quick snack or a drink? The Lobby Bar is at your service.

Unbeatable Amenities
Stay active with our fully-equipped gym, or unwind at the rooftop pool with breathtaking views of the city. With a business centre on-site, we cater to both leisure and corporate guests.

Book your unforgettable stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1182 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
A
Angel • family_with_children • pe
10
Excelente
Pros:

El desayuno muy bueno, camas comodas,
Me dieron checkin anticipado, y en recepcion son amables

Cons:

Todo muy bueno.

2026-04-17 • via Nuitee
M
Michelle • couple • bb
7
Pros:

Overall ambiance and friendly staff

Cons:

There appeared to be a large group of teen/ young adults at the hotel on our last two days, which created long delays at the lifts and a very noisy atmosphere

2026-04-17 • via Nuitee
S
Soto • couple • cr
9
Muy bien, hermoso hotel
Pros:

Todo muy bien. El servicio excelente, habitaciones amplias

Cons:

Un poco la zona, y en frente corría agua sucia con mal olor, todos los días que estuvimos

2026-04-16 • via Nuitee
M
Maria De Lourdes • couple • br
10
Hotel Victoria é ideal para ficar com a família ou amigos.
Pros:

Atendimento pelos funcionários, restaurante do hotel, café da manhã excelente, acomodações muito confortáveis, estacionamento coberto privativo, proximidade do casco viejo e de vários restaurantes.

Cons:

Nada a reclamar.

2026-04-15 • via Nuitee
M
Marcos • solo_traveller • br
8
De passagem por Panama City
Pros:

Apartamento extremamente amplo, atendimento e serviços de restaurante.

Cons:

Instalações antigas. Merecem uma atualização.

2026-04-07 • via Nuitee
M
Monica • family_with_children • br
9
2026-04-05 • via Nuitee
H
HectorCastañeda • solo_traveller • co
8
Pros:

A stay at very affordable prices, the room was very (very big).

Cons:

I just stay one night and i think i could not add any more details.

2026-04-03 • via Nuitee
A
Andreas • solo_traveller • de
6
Ausreichend für eine Nacht.
Cons:

Kein Safe im Hotel vorhanden.

2026-03-26 • via Nuitee
M
mesa • solo_traveller • pa
8
2026-03-26 • via Nuitee
G
Gloria A. Magnaghi • couple • ar
7
2026-03-23 • via Nuitee
J
Jacques • family_with_children • cr
10
Pros:

We really enjoyed our stay here, the staff are really great and the place is really clean. Our room was perfect and spacious. We will back for another visit.

2026-03-16 • via Nuitee
J
Jiří • extended_group • cz
9
2026-03-10 • via Nuitee
Y
Ymke • extended_group • nl
7
Prima
Pros:

Locatie goed, kamer erg groot

Cons:

Een beetje oud

2026-03-05 • via Nuitee
A
Almarys • solo_traveller • pa
1
Pros:

Rooms are clean
Restaurants has good food

Cons:

Front desk guy is hella rude he should be working with customers at all .
Parking lot is unsafe

2026-03-04 • via Nuitee
W
Wander50401768605 • Business
10
Victoria Hotel , Panama
Pros:

Front Desk employees are professional and Cooperative. Mrs. Yolaimi Rivera
cooperative staff. Professional and fluent English communication.

2026-03-03 • via Tripadvisor
A
Adrian • couple • ch
8
2026-03-03 • via Nuitee
I
Ilona • couple • nl
5
Gereserveerde kamer niet beschikbaar
Pros:

Kamer in Holiday Inn was netjes.

Cons:

Bij aankomst werd ons verteld dat er geen kamer meer beschikbaar was, ondanks onze reservering. Ze hebben wel een alternatief geregeld in Holiday Inn Hotel en ons daar naar toe gebracht. Maar na een lange reis hadden we weinig zin om na aankomst weer te moeten verplaatsen.

2026-03-03 • via Nuitee
B
Beata • family_with_children • hu
10
2026-03-03 • via Nuitee
W
Whitely • family_with_children • bs
10
It was a great experience overall
Pros:

Everything

Cons:

The wifi was slow

2026-03-02 • via Nuitee
S
Sylvia Nl. • family_with_children • de
9
2026-03-01 • via Nuitee