Victoria Hotel and Suites Panama

Hotels
8.2 (1182 reviews)
El cangrejo, Calle D. Panama City , Panama City , pa

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
7.44
Several mentions of cleanliness issues, including unclean tables and generally needing maintenance.
Service
8.91
The staff was noted as friendly and provided good service, including room changes when necessary.
Location
8.95
Positive mentions of the hotel's good location and proximity to various attractions.
Room Quality
7.9
Mixed reviews on room quality, with comments on outdated furniture and some maintenance concerns.
Amenities
7.93
Comments on the pool needing maintenance and some amenities were underwhelming.
Value for Money
7.89
Value perceived as standard for a hotel of this category, but some issues with breakfast offerings.
Food and Beverage
8.44
Breakfast and restaurant quality praised, though some inconsistencies reported.
Overall Experience
8.11
Overall experiences were mixed but leans positive regarding location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:19

Property Description

Experience the perfect blend of comfort and luxury at Victoria Hotel and Suites in the heart of Panamá City.

Elegant Accommodations
Our modern rooms are designed with your tranquility in mind, featuring soundproofing, contemporary décor, and high-end amenities like free Wi-Fi, flat-screen TVs, iPod docks, and more. Some rooms even boast a luxurious spa bath for an indulgent stay.

Exquisite Dining
Savor delectable international cuisine at our Carmenére Restaurant, where a complimentary full buffet breakfast awaits to kickstart your day. Need a quick snack or a drink? The Lobby Bar is at your service.

Unbeatable Amenities
Stay active with our fully-equipped gym, or unwind at the rooftop pool with breathtaking views of the city. With a business centre on-site, we cater to both leisure and corporate guests.

Book your unforgettable stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1182 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
M
mesa • solo_traveller • pa
8
2026-03-26 • via Nuitee
A
Andreas • solo_traveller • de
6
Ausreichend für eine Nacht.
Cons:

Kein Safe im Hotel vorhanden.

2026-03-26 • via Nuitee
G
Gloria A. Magnaghi • couple • ar
7
2026-03-23 • via Nuitee
J
Jacques • family_with_children • cr
10
Pros:

We really enjoyed our stay here, the staff are really great and the place is really clean. Our room was perfect and spacious. We will back for another visit.

2026-03-16 • via Nuitee
J
Jiří • extended_group • cz
9
2026-03-10 • via Nuitee
Y
Ymke • extended_group • nl
7
Prima
Pros:

Locatie goed, kamer erg groot

Cons:

Een beetje oud

2026-03-05 • via Nuitee
A
Almarys • solo_traveller • pa
1
Pros:

Rooms are clean
Restaurants has good food

Cons:

Front desk guy is hella rude he should be working with customers at all .
Parking lot is unsafe

2026-03-04 • via Nuitee
W
Wander50401768605 • Business
10
Victoria Hotel , Panama
Pros:

Front Desk employees are professional and Cooperative. Mrs. Yolaimi Rivera
cooperative staff. Professional and fluent English communication.

2026-03-03 • via Tripadvisor
I
Ilona • couple • nl
5
Gereserveerde kamer niet beschikbaar
Pros:

Kamer in Holiday Inn was netjes.

Cons:

Bij aankomst werd ons verteld dat er geen kamer meer beschikbaar was, ondanks onze reservering. Ze hebben wel een alternatief geregeld in Holiday Inn Hotel en ons daar naar toe gebracht. Maar na een lange reis hadden we weinig zin om na aankomst weer te moeten verplaatsen.

2026-03-03 • via Nuitee
B
Beata • family_with_children • hu
10
2026-03-03 • via Nuitee
A
Adrian • couple • ch
8
2026-03-03 • via Nuitee
W
Whitely • family_with_children • bs
10
It was a great experience overall
Pros:

Everything

Cons:

The wifi was slow

2026-03-02 • via Nuitee
S
Sylvia Nl. • family_with_children • de
9
2026-03-01 • via Nuitee
A
Allahdad • solo_traveller • pa
10
2026-03-01 • via Nuitee
S
Sylvia Nl. • family_with_children • de
9
2026-03-01 • via Nuitee
A
Alexander • family_with_children • cr
9
Me gustó los restaurantes de alrededores y la ubicación del hotel
Pros:

Ubicación bien y el desayuno

Cons:

Falta más atención al cliente en el baño solo pusieron 2 paños y éramos 4 personas y detalles en la habitación también papel higiénico

2026-02-28 • via Nuitee
C
Claudia • family_with_children • pa
9
Pros:

Las habitaciones

Cons:

no había toallas de área de piscina.

2026-02-28 • via Nuitee
M
Mansergala • couple • ec
2
No recomiendo para nada este hotel
Pros:

Las descripciones y las fotos indicaban un hotel en buenas condiciones

Cons:

Las habitaciones desordenadas, me tocó subir a mi persona el equipaje , el personal mal dispuesto y nada hospitalario , las paredes tenían humedad y se escuchaba todo el alboroto que hacían las señoras de la limpieza , no pudimos descansar bien.
En la descripción decía que incluía el desayuno y a la final no fue así.

2026-02-22 • via Nuitee
P
Ponce • family_with_children • pa
5
Pros:

Ubicación

Cons:

El trato del personal de recepción

2026-02-22 • via Nuitee
S
Scott • couple • us
9
Had a great enjoyable stay!
Pros:

Everything was great! Very clean, bright modern hotel with great staff.

Cons:

Everything was great!

2026-02-14 • via Nuitee