Hotel Ciros

Hotels
9.1 (208 reviews)
Plaza Independencia 110 Col. Centro , Pachuca de Soto , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Elevator maintenance
Limited food options

Categories

Cleanliness
8.3
Guests noted issues with elevator maintenance and dirty carpets impacting perceived cleanliness.
Service
10
The staff was described as very friendly and accommodating.
Location
10
Multiple reviews praised the hotel's excellent location near attractions and public transport.
Room Quality
8.8
Guests enjoyed the comfort of the beds, although some noted issues like television functionality.
Amenities
8.8
Amenities include a coffee maker and free Wi-Fi, though food service options were limited.
Value for Money
9.3
Considering the overall experience and location, the hotel offers reasonable value.
Food and Beverage
7.8
Breakfast options were described as bland, and limited food service was noted.
Overall Experience
9.8
Overall satisfaction was high, despite some maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:44

Property Description

Convenient Location and Stunning Views
Hotel Ciros in Pachuca Hidalgo, adjacent to Plaza de Independencia, offers picturesque views of the Monumental Clock.

Modern Amenities and Comfortable Rooms
The hotel boasts a gym, 24-hour reception, free WiFi, and complimentary parking. Each room is equipped with a fan, safe, and wardrobe, along with cable TV and a private bathroom. Suites feature a cozy seating area, sofa, and a balcony overlooking the city.

Convenience and Services
Just a short walk away, guests can enjoy dining options and breakfast at sister property Hotel Emily. Additionally, the hotel provides laundry, ironing, and dry cleaning services, as well as luggage storage for convenience.

Ready to experience comfort and convenience at Hotel Ciros? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 8 years old and over stay for MXN 190 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 208 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 7.8
Overall Experience: 9.8
J
juan carlos • family_with_children • mx
8
Pros:

la ubicación

Cons:

no tiene restaurant en las instalaciones

2026-03-18 • via Nuitee
J
Jorge • couple • cz
9
Big room with a great view of the main square, clean facilities, friendly staff.
Pros:

The hotel is in a a great location. It is right in front of the main square and the famous clock, an area with many stores, restaurants, coffee places. Our room in the first floor had a view and it was spectacular scene to have the clock illuminated at night and to enjoy it from the comfort of the room. The staff at the hotel was very friendly. We arrived a few hours before check in at reception, so they offered to take our luggage in the meantime and gave us recommendations of places to eat while our room was being prepared. We also had breakfast included in out stay and it was serviced at a restaurant in a hotel across from ours, and it was a good buffet, with very friendly staff as well.

Cons:

Elevator is under service as of March 2026.

2026-03-16 • via Nuitee
G
Guadalupe • family_with_children • mx
10
2026-03-09 • via Nuitee
D
Diana • couple • us
8
Pros:

Excelente ubicación

Cons:

La cama no está muy cómoda

2026-01-24 • via Nuitee
O
Ognjen sa • family_with_children • rs
7
Pros:

Staff was great, it was very clean, great location.

Cons:

Elevator was out of order had to carry luggage to 4th floor.

2026-01-22 • via Nuitee
K
Klau34 • family_with_children • us
10
super
Pros:

la ubicación

Cons:

todo bien

2026-01-20 • via Nuitee
P
Paola • family_with_children • mx
10
Pros:

Excelentes instalaciones y servicio. Muy bonito

2026-01-19 • via Nuitee
R
RODRIGO • couple • mx
8
2026-01-19 • via Nuitee
N
Norma Isabel • solo_traveller • mx
8
Agradable
Pros:

La ubicación, el confort, atención del personal.

2026-01-19 • via Nuitee
H
Huerta • family_with_children • mx
8
Pros:

Ubicacion

Cons:

No funciona elevador

2026-01-19 • via Nuitee
L
Liliana • couple • mx
9
2026-01-19 • via Nuitee
M
Marcos • couple • mx
1
Mala
Pros:

Centrico

Cons:

Tienen chinches mala higiene

2026-01-19 • via Nuitee
L
Luis Antonio • couple • mx
6
Pros:

Todo bien

2026-01-19 • via Nuitee
F
Francisco Alberto • solo_traveller • mx
10
Pros:

Buen precio y atencion

Cons:

Todo bien

2026-01-17 • via Nuitee
T
Teresa • couple • mx
10
2026-01-14 • via Nuitee
G
Graldi • couple • it
8
2026-01-10 • via Nuitee
P
Paola • family_with_children • mx
8
Pros:

La ubicación

Cons:

No funcionaba el elevador

2026-01-03 • via Nuitee
J
Juan Armando • family_with_children • mx
10
Pros:

Todo muy bien

Cons:

El espacio del estacionamiento y pequeño y 2 cajones con escombro

2025-12-11 • via Nuitee
K
Kenneth • family_with_children • mx
10
Pros:

La cama y las almohadas una delicia. La ubicación todo

2025-11-22 • via Nuitee
P
Paulo • extended_group • mx
8
Área restaurante
Pros:

La ubicación y k el tuzobus esta muy cerca del hotel así k te puedes ir al palenque y ya solo regresas en taxi

Cons:

El desayuno, esta insípido y el área del otro hotel, enfrente es muy pequeño y se hace mucho desmadre para ir y venir entre las mesas

2025-11-19 • via Nuitee