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Facilities
Property facilities
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Health or beauty spa nearby
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Nightclub
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Evening entertainment
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Paid WiFi
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Outdoor furniture
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Happy hour
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ATM/banking
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Nightclub
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Front desk (limited hours)
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Rooftop garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Spa and Poolside Oasis
Indulge in luxury at the full-service spa and unwind by the elegant outdoor pool with a poolside bar and grill.
Chic Rooms with Modern Amenities
Experience contemporary decor and stylish furnishings in each room, equipped with a flat-screen TV, iPod docking station, and spacious bathroom.
Gourmet Dining and Trendy Lounge
Savor locally-sourced cuisine at TRACE Restaurant and enjoy high-end cocktails in the unique Living Room lounge.
Experience the essence of downtown Austin at W Hotel. Book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in all areas and costs USD 14.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not possible) and costs USD 60 per day.
Location
Guest Reviews
This is a modern hotel in the heart of downtown Austin. The location is great. As for the hotel itself, my room was of a decent size and was immaculate. The bathroom was a decent size too. I had a desk for doing work. The WiFi signal was strong.
Two negatives: The check in process was a bit slow. Also, there were few outlets in the room. But on balance, I would happily return.
The Pros: Everyone I interacted with was excellent. The hotel’s recent renovation was done very well. It’s stylish and very pleasant to be in. Breakfast in the restaurant was delicious - the lemon ricotta pancakes were well worth it, and the coffee was strong and frequently topped up. Plenty of plugs on each side of the bed including USB-C and USB-A, and night stands with plenty of room for stuff.
What took off a star: I stayed in a king room with my daughter. The room was very tight - much like hotel rooms in New York City. You could barely pull the (too large for the space) chair out at the desk, and in fact the chair was almost too large to comfortably walk around when pushed in because the back of it curves out. We were frequently moving out of each other’s way to let the other pass by. Most important for travelers to know - there is no door to the sink/shower area. The toilet is in a separate room, but there is no privacy when taking a shower. Certainly for a couple this isn’t a concern but it should be more clear on the booking for other pairs who might book the room together.
Friendly and professional, he paid attention to detail.
Glen was great. He smiled and was very inviting. He was very genuine and you could tell he loved what he doe. A true definition of hospitality. Thanks Glen.
GLENWOOD was very helpful and was always smiling
Glenwood he was very helpful knowledgeable and friendly
Glenwood was extremely helpful, professional and knowledgeable! Would definitely recommend 👌
Glenwood was very helpful ...Highly recommend. L.T.
Mr Davis is kind courteous and very professional. This was an excellent experience. I would definitely recommend him to others.
Anthony and the valet morning crew were awesome! Very quick and efficient!
Anthony and the morning crew were amazing!!
Anthony and the morning crew is awesome. They was very helpful! Hard to find good courtesy these days. Above and beyond.
Anthony was so kind and helpful! Best valet experience I’ve ever had!
We had another great stay at the W Austin! The service is just top notch across the board from the restaurant/bar to room service to Anthony and the morning valet crew! See you all next time!
Great atmosphere and the valet parking, Anthony is the best!
Anthony was great at the valet! Super friendly and helpful.
Location and comfort
Couldn’t get into the club when we got back to the hotel. Too many people.
Great location, friendly and helpful staff, and fantastic room. Very comfortable. Concierge arranged for late check-out at no extra charge to enable me to keep my bags in my room and shower before flying out - which is really useful and appreciated.
Spa was closed (but was still being promoted on the TV in the room, and on pamphlets) which was disappointing.
Anthony and his crew are the best! Very polite and attentive to everyone! I would definently return!
Right near 2nd Street shopping district and ACL venue! Very clean, valet team is amazing and efficient. A little loud, but it is downtown right before sxsw so there's not much they can do.
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