Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional staff
Fantastic location
Spacious rooms
High-quality amenities
Cons:
Shower pressure

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
10
John and Anna were exceptional in coordinating our trips, showing dedication and professionalism.
Location
10
Location was fantastic, at the heart of everything.
Room Quality
10
Rooms are very spacious with the biggest beds experienced in a long while.
Amenities
10
The spa is fabulous and service is personalized.
Value for Money
10
Overall amazing experience, with good return on investment.
Food and Beverage
10
Breakfast was spot on each morning, staff remembers customer preferences.
Overall Experience
10
An outstanding experience that creates unforgettable memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:56

Property Description

Luxurious Accommodation
Enjoy the elegance of wooden flooring and stylish decor in our air-conditioned rooms, equipped with modern amenities like a flat-screen TV and minibar. Relax in a cozy ambiance with large windows offering natural light and city views.

Convenient Facilities
From a business center to meeting facilities, we have everything to cater to your needs. Let our 24-hour front desk assist you with various services including tour arrangements, currency exchange, and airport transfers for a hassle-free stay.

Delightful Dining Experience
Savor a buffet breakfast and a selection of beverages at our in-house restaurant and bar while overlooking the city. For a more intimate setting, opt for room service and enjoy your meals in the comfort of your room.

Book now for an unforgettable stay at Hanoi Imperial Hotel, where luxury meets convenience in the heart of the Old Quarter Area.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

10
Based on 707 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
Y
Yuki • solo_traveller • jp
8
2026-07-24 • via Nuitee
S
Stuart • solo_traveller • au
8
2026-07-24 • via Nuitee
T
Turkey • couple • sa
10
Pros:

جميع موظفين الاستقبال محترمين و تعاملهم ممتاز
الفندق نظيف و مرتب والخدمة ممتازه شكرا لكم على حسن تعاملكم سوف اكون عميل دائم في كل مره ازور هانوي ان شاء الله

Cons:

كل شي ممتاز ورائع

2026-07-22 • via Nuitee
N
necdet uzunca • solo_traveller • tr
9
Pros:

Kahvaltı, konum

Cons:

Asansör dar

2026-07-17 • via Nuitee
N
Necdet • solo_traveller • tr
9
Pros:

Konum ve kahvalti

Cons:

Penceresiz olan odaların koridoru atelye gibi gürültülü ve aşırı nem kokulu

2026-07-15 • via Nuitee
R
Rebecca • couple • au
10
Great place, the staff were EXCEPTIONAL! Couldn’t do enough for you. Lovely place.
Pros:

Great air conditioning in the middle of a heatwave! Comfy bed ❣️Great foyer area to relax in. Breakfast room on top floor had great view and relaxed atmosphere.

2026-07-05 • via Nuitee
S
Sanjay • solo_traveller • in
9
Pros:

Clean and sparkling rooms

2026-06-27 • via Nuitee
N
Noorhaizah • couple • sg
8
Pros:

Hotel is well located in central Hanoi. Our room was also upgraded to a bigger one-am very grateful for that! =)

The hotel staff are very genuine and respectful. They go all out to help us with our luggage and also assist us with our transportation back to airport.
Thankful for their great service. 👍🏾👍🏾

Cons:

For our Muslim travellers, please note that there's actually no halal meal provided except for vegetarian. Therefore, this hotel may not be suitable for you.

Even if u opt to eat the eggs, they are cooked on the same pan which was used to prepare omelette with bacon meat.

2026-06-12 • via Nuitee
S
Shay • solo_traveller • ie
10
Excellent hotel. Very central. Very friendly staff.
Pros:

Location. Friendly staff.

Cons:

Nothing

2026-06-10 • via Nuitee
S
Sameera • couple • za
7
2026-06-03 • via Nuitee
T
Thach • couple • vn
9
2026-05-27 • via Nuitee
N
Nancy • solo_traveller • my
8
Pros:

Very nice staff, great location

2026-05-26 • via Nuitee
J
Jack Heyes • extended_group • gb
8
Excellent stay in central Hanoi
Pros:

Everything good - price, location, bedroom, bathroom, staff, cleanliness and comfort all great. A really good option for a central location in Hanoi and prices very reasonable. Lovely and helpful staff.

Cons:

No problems or issues at all

2026-05-20 • via Nuitee
R
Rebecca • couple • au
9
Pros:

Friendly staff, clean, great location

2026-05-20 • via Nuitee
O
Oatway • solo_traveller • au
10
Outstanding service
Pros:

The staff were amazing.
Anna was so very helpful.

Cons:

No swimming pool

2026-05-16 • via Nuitee
N
Noriko • couple • jp
4
2026-05-16 • via Nuitee
N
noguchi • solo_traveller • jp
7
Pros:

朝食がよかった

Cons:

もう少し狭い部屋でもよかった

2026-05-12 • via Nuitee
K
KATHRYN • solo_traveller • gb
9
Perfect quiet location in Old Quarter
Pros:

The Imperial Hotel and Spa is in a perfect location in Old Quarter, nice and quiet but walking distance to the lake and all other attractions.
Breakfast is varied, air con works and hot water!

Cons:

I've come back to this hotel after a previous stay and I will come back again.
Nothing to dislike.

2026-05-12 • via Nuitee
K
KOJI • couple • jp
9
また、ハノイに行きたいと感じました。
Pros:

旅行の前からメールでの質問にすごく丁寧に対応してくれました。
朝食がすごく美味しかったです。

Cons:

バスタブの水がなかなか抜けないところです。

2026-05-11 • via Nuitee
J
Jules • couple • fr
10
2026-05-10 • via Nuitee