Queens Hotel & Spa Bournemouth

Hotels
7.4 (2810 reviews)
Meyrick Road , Bournemouth , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Breakfast
Friendly staff
Cons:
Cleanliness issues
Staff disorganization
Room noise

Categories

Cleanliness
6.43
Reports of dirty carpets and walls, poor overall cleanliness.
Service
7.9
Friendly staff noted, but some reports of disorganization and rudeness.
Location
8.44
Positive mentions of the location being great.
Room Quality
6.89
Rooms described as spacious and comfortable, but with reports of dated decor.
Amenities
6.92
Amenities like the gym and pool mentioned as needing improvement.
Value for Money
7.38
Overall value affected by cleanliness and service issues.
Food and Beverage
7.93
Breakfast praised for variety and quality, but some reports of poor quality.
Overall Experience
7.3
Mixed feelings about the stay; notable issues reported but some positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:34

Property Description

Luxurious Rooms and Wellness Club
Experience spacious and traditional rooms just a stone's throw away from Bournemouth's sandy beaches. Enjoy our wellness club with a pool, jacuzzi, sauna, and gym for ultimate relaxation.

Award-Winning Dining and Local Attractions
Indulge in culinary delights at our Queen's restaurant, offering a buffet breakfast and dinner with dishes made from fresh, local ingredients. Explore vibrant Bournemouth town centre and nearby attractions like the Pavillion Theatre and Oceanarium.

Convenient Location and Amenities
With easy access to Bournemouth International Centre and the airport, as well as pet-friendly rooms and 24-hour room service, Mercure Bournemouth Queens Hotel ensures a comfortable stay for all guests. Book now for a memorable seaside getaway.

Important information:

Our pool and spa areas are open between 08:00 - 20:00 Monday to Sunday and an adult must accompany anyone under the age of 18 in these areas

Please note that we dog-friendly hotel will incur an additional charge of £20 per dog, per night (maximum 2 dogs allowed per room).

Upon arrival, please be informed that a pre-authorization of £50.00 per night will be taken on your credit card as a security measure for any incidentals that may occur during your stay.This amount will not be charged to your card, but will be held temporarily. After you check out and provided there are no damages or outstanding charges, the pre-authorized amount will be released back to your credit card. The release process may take a few days depending on your bank's policies. We appreciate your understanding and cooperation in ensuring a pleasant stay for all our guests.This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

7.4
Based on 2810 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.3
V
Vizor • couple • gb
8
2026-02-13 • via Nuitee
C
Christina • couple • gb
10
2026-02-13 • via Nuitee
C
Christina • couple • gb
10
2026-02-13 • via Nuitee
K
kallie • couple • gb
10
2026-02-11 • via Nuitee
S
Sophie • couple • gb
10
2026-02-09 • via Nuitee
L
louisa • couple • gb
8
Pros:

Friendly service and welcoming

Cons:

The stairs

2026-02-01 • via Nuitee
A
Anthony • couple • gb
7
2026-01-31 • via Nuitee
R
Roxana • couple • ro
9
2026-01-30 • via Nuitee
L
Lorraine • couple • gb
7
2026-01-30 • via Nuitee
S
Susan • couple • gb
9
Lovely hotel and location
Pros:

Nice clean room, use of spa included and staff friendly

Cons:

Spa was untidy first thing. Couldn’t find steam room

2026-01-29 • via Nuitee
F
Franklin • couple • gb
6
2026-01-29 • via Nuitee
L
Lynsey • solo_traveller • gb
8
Great value, great location
Pros:

Really lovely little hotel. Just in midst of upgrading but staff were helpful, rooms good and value excellent

Cons:

Bit tired but they are refurbing

2026-01-27 • via Nuitee
M
Muraru • couple • gb
9
2026-01-26 • via Nuitee
P
Paul • couple • gb
8
2026-01-25 • via Nuitee
D
Daiva • family_with_children • gb
9
2026-01-25 • via Nuitee
J
Jessica • couple • gb
7
2026-01-25 • via Nuitee
T
Tracy • couple • gb
7
Wouldn’t return
Pros:

I’m writing this as if we actually carried out our stay, but we spoke to the manager and mutually agreed to cancel our reservation. Even though I am still waiting for a refund 3 weeks later!

Cons:

The room was gloomy and grubby with stains up the walls, initially I thought it was spit but I think it was coffee etc, but wouldn’t take a lot for the cleaners to clean. The room was cold and the aircon controller didn’t seem to heat the room and then to top it off there was a problem with every room key opening every door, hence we decided to cancel the booking and go to the Marriott. I am still waiting for my credit and booking.com just say they can’t get an agreement from the hotel. The hotel say they can’t find my reservation / cancellation despite having a reference number so I have raised a dispute with my bank.

2026-01-22 • via Nuitee
M
Marcin • couple • gb
8
2026-01-22 • via Nuitee
S
Shaini • couple • gb
10
2026-01-22 • via Nuitee
R
Ruby • couple • gb
1
2026-01-22 • via Nuitee