Queens Hotel & Spa Bournemouth

Hotels
7.4 (3656 reviews)
Meyrick Road , Bournemouth , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Breakfast
Friendly staff
Cons:
Cleanliness issues
Staff disorganization
Room noise

Categories

Cleanliness
6.43
Reports of dirty carpets and walls, poor overall cleanliness.
Service
7.9
Friendly staff noted, but some reports of disorganization and rudeness.
Location
8.44
Positive mentions of the location being great.
Room Quality
6.89
Rooms described as spacious and comfortable, but with reports of dated decor.
Amenities
6.92
Amenities like the gym and pool mentioned as needing improvement.
Value for Money
7.38
Overall value affected by cleanliness and service issues.
Food and Beverage
7.93
Breakfast praised for variety and quality, but some reports of poor quality.
Overall Experience
7.3
Mixed feelings about the stay; notable issues reported but some positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:34

Property Description

Luxurious Rooms and Wellness Club
Experience spacious and traditional rooms just a stone's throw away from Bournemouth's sandy beaches. Enjoy our wellness club with a pool, jacuzzi, sauna, and gym for ultimate relaxation.

Award-Winning Dining and Local Attractions
Indulge in culinary delights at our Queen's restaurant, offering a buffet breakfast and dinner with dishes made from fresh, local ingredients. Explore vibrant Bournemouth town centre and nearby attractions like the Pavillion Theatre and Oceanarium.

Convenient Location and Amenities
With easy access to Bournemouth International Centre and the airport, as well as pet-friendly rooms and 24-hour room service, Mercure Bournemouth Queens Hotel ensures a comfortable stay for all guests. Book now for a memorable seaside getaway.

Important information:

Our pool and spa areas are open between 08:00 - 20:00 Monday to Sunday and an adult must accompany anyone under the age of 18 in these areas

Please note that we dog-friendly hotel will incur an additional charge of £20 per dog, per night (maximum 2 dogs allowed per room).

Upon arrival, please be informed that a pre-authorization of £50.00 per night will be taken on your credit card as a security measure for any incidentals that may occur during your stay.This amount will not be charged to your card, but will be held temporarily. After you check out and provided there are no damages or outstanding charges, the pre-authorized amount will be released back to your credit card. The release process may take a few days depending on your bank's policies. We appreciate your understanding and cooperation in ensuring a pleasant stay for all our guests.This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.4
Based on 3656 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.3
D
Deepmala family_with_children gb
6
2026-08-29 via Nuitee
K
Kloos solo_traveller gb
9
Great Hotel
Pros:

We spent 2 days at the hotel as it was my 60th birthday. Had a lovely time. The hotel was so good we exstended our stay for another night.

Cons:

There wasn't anything we didn"t like. The staff were great and the food was very nice.

2026-08-29 via Nuitee
S
Storey solo_traveller gb
6
Pros:

The comfortable bed, black out curtains, tea\coffee station, biscuits, clean room, clean facilities, breakfast was good, park your car right out the front,

Cons:

Being woken up by the person staying above our room, heard every move they made.

2026-08-29 via Nuitee
K
Kurian solo_traveller gb
9
2026-08-29 via Nuitee
M
Megan couple gb
7
2026-08-28 via Nuitee
K
Klaas solo_traveller nl
8
Heel plezierig.
Pros:

De lokatie en de mooie kamer. Heel mooi uitzicht over de zee.

Cons:

De bedden.

2026-08-28 via Nuitee
F
Ferya family_with_children gb
10
Would defo return, lovely hotel.
Pros:

The design, the facilities, beds were comfortable, rooms clean, breakfast was lovely, the staff were all so helpful and accommodating. Also great location.

Cons:

My only grumble would be that I would have liked to see a few more different options for breakfast. Also I would have liked the parking to be free for guests, we used the RingGo bays outside as it worked out cheaper than the £15 a day change to park in the hotel carpark.

2026-08-28 via Nuitee
V
Victoria couple gb
10
Staff lovely and polite. Room very clean and bed comfortable
Pros:

Very clean and bed was so comfortable

2026-08-27 via Nuitee
O
Olive solo_traveller gb
10
Pros:

We slept very well on both nights and the breakfast was amazing.

Cons:

The staffs were not that nice. Especially, during breakfast. It felt like they didn't want to be there. They were not willing to help. However, they had to.

2026-08-27 via Nuitee
M
melanie solo_traveller gb
9
Pros:

The hotel was lovely, clean and tidy , staff where polite. Comfortable large bed.

2026-08-27 via Nuitee
Z
ZMann solo_traveller gb
10
2026-08-27 via Nuitee
M
Marian family_with_children gb
10
2026-08-26 via Nuitee
M
Maria solo_traveller gb
9
2026-08-26 via Nuitee
M
Marc solo_traveller gb
10
Pros:

Tanya in the restaurant was outstanding with her friendly smile and excellent customer service.

2026-08-26 via Nuitee
T
Tom solo_traveller gb
5
Pros:

Great location for the beach and very friendly staff.

Cons:

The hotel room was very dated and needs a refurbishment

2026-08-26 via Nuitee
K
Kayleigh couple gb
7
2026-08-26 via Nuitee
J
Jason solo_traveller gb
8
Nice chilled hotel stay.
Pros:

Balcony in the full day sun... A light, clean room.
Spa area was nice.
Good location for town n beach.

Cons:

Bath surface was chipped multiple areas, not a massive thing.. Just unsightly for 4 star.

No glasses in room only mugs.

2026-08-25 via Nuitee
S
Sabina solo_traveller gb
8
Pros:

the pool, sauna and room was nice

Cons:

there was a horrible smell on level 2 like sewage as you went down a few steps.

2026-08-25 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

Everything was lovely

2026-08-25 via Nuitee
C
Chris couple gb
8
2026-08-25 via Nuitee