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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Themed dinner nights
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Rooms and Wellness Club
Experience spacious and traditional rooms just a stone's throw away from Bournemouth's sandy beaches. Enjoy our wellness club with a pool, jacuzzi, sauna, and gym for ultimate relaxation.
Award-Winning Dining and Local Attractions
Indulge in culinary delights at our Queen's restaurant, offering a buffet breakfast and dinner with dishes made from fresh, local ingredients. Explore vibrant Bournemouth town centre and nearby attractions like the Pavillion Theatre and Oceanarium.
Convenient Location and Amenities
With easy access to Bournemouth International Centre and the airport, as well as pet-friendly rooms and 24-hour room service, Mercure Bournemouth Queens Hotel ensures a comfortable stay for all guests. Book now for a memorable seaside getaway.
Our pool and spa areas are open between 08:00 - 20:00 Monday to Sunday and an adult must accompany anyone under the age of 18 in these areas
Please note that we dog-friendly hotel will incur an additional charge of £20 per dog, per night (maximum 2 dogs allowed per room).
Upon arrival, please be informed that a pre-authorization of £50.00 per night will be taken on your credit card as a security measure for any incidentals that may occur during your stay.This amount will not be charged to your card, but will be held temporarily. After you check out and provided there are no damages or outstanding charges, the pre-authorized amount will be released back to your credit card. The release process may take a few days depending on your bank's policies. We appreciate your understanding and cooperation in ensuring a pleasant stay for all our guests.This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Great location next to Bournemouth’s East Cliff, with beautiful views and everything conveniently nearby. Clean hotel, friendly staff, and a good breakfast.
There is no room service, so guests need to go to the restaurant, bar, or reception for anything they need. It would also be great to have a small mini fridge in the rooms, especially for keeping medicines and drinks. Providing a complimentary bottle of water on arrival would also be a nice touch.
room was OK
decor inside is so outdated and tired
Excellent facilities and really good breakfast, staff great and the bar stayed open later for the world cup game!
Paid for parking at the hotel but had to leave the car in the space for the duration because if we left no guarantee of a space upon returning I would have thought the space would be reserved as we had paid for 24 hours very disappointed with this and cost a fortune in taxis!
The room was lovely, clean and spacious, with all the modern conveniences you could need. It had USB charging points, although USB-C connections would have been a useful addition. The hairdryer, iron, safe and luggage stand were also great touches. The hotel is in a great location, right next to the beach, which was a real bonus. Just be aware that getting to the beach involves a fairly steep slope and some steps, so it may be challenging for anyone with mobility difficulties.Parking for hotel guests was £3 per hour or £15 per day. There was also free street parking between 5pm and 9am, which was useful. The jacuzzi was a lovely temperature and would have been a great place to relax, but unfortunately it wasn’t as clean as it should have been. There was visible sand at the bottom and a green tide mark around the edges. The swimming pool was a good size, but there were also noticeable sand deposits in the pool and it appeared to need a good clean. Breakfast was good, with a decent selection and plenty of options to choose from. Overall, we enjoyed our stay and the room was a definite highlight. The location was excellent, particularly being so close to the beach. However, the cleanliness of the pool and jacuzzi was disappointing and something the hotel should address, as it would make a big difference to the overall experience
Cleanliness of the pool and jacuzzi
Nice friendly check in. Allegedly upgraded to a room with a balcony, but what I paid was for a family room anyway.
Swimming pool and spa worth visiting, although we didn't use the spa, only pool and jacuzzi.
Breakfast was good, lots of choices, why dont they have crispy bacon, I dont Know?
Fried eggs kept hot, not a good idea.
Scrambled eggs, well over cooked.
Normal display of yoghurt, mini croissant and white and brown bread. Orange and apple juice.
The bar had a nice seating area, as did the small garden through the bar.
Only 10 minutes walk to the beach and the peir.
Which was a nice walk.
Nice hotel, obviously an old building, a few areas were the carpet requires renewing.
Lots of squeaks and bumps from upstairs, meaning the rooms are not sound proof.
Shower was either very hot or very cold.
Toilet flushing wasn't the best. Leave that to your imagination.
Balcony door not easy to open.
At breakfast I mentioned to the staff that the plates were to hot to touch in the hot cupboard. Only to be told to tone my language. Then a boy aged 8 went to take a plate and said it was to hot, so I helped him until his farther arrived.
I told another member of staff, who stacked cold plates into the plate rack.
There was no sigh saying "hot plates"
The Green room is very dated, lacks light, and the green colour makes the room tired and uninspiring.
Generally a very tired hotel pretending to be 4 star when its a good 3.
The Restaurant staff were fantastic.
I had issues with my room i spoke 3 times to the staff but did not get any answers to my problem.
The room was good just was problem with air condition. The stuff was very helpful
was not possible to open window, air condition made strange noise all night, even in turn off mode
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