Urbano Hotel

Hotels
7.6 (3939 reviews)
Calle Andes 1491 , Montevideo , uy

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Noisy rooms
Uncomfortable mattresses

Categories

Cleanliness
6.68
There were mentions of humidity and lack of cleanliness, leading to a lower score.
Service
8.65
The staff was generally described as friendly and helpful.
Location
8.69
Positive mentions of excellent location near city attractions.
Room Quality
6.64
Multiple complaints regarding room conditions and comfort.
Amenities
7.67
Some amenities mentioned, but several complaints about missing items.
Value for Money
8.13
Generally feels good value based on location and overall pricing.
Food and Beverage
6.68
Breakfast was considered mediocre with limited options.
Overall Experience
7.65
Mixed feelings about the overall stay due to several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Rooms with Amenities
Hotel Urban Express located in Montevideo’s city center offers modern rooms with a flat-screen TV, free Wi-Fi, air conditioning, cable TV, and private bathrooms. Some rooms even provide views of Río de la Plata.

Convenient Services
Guests can enjoy a 24-hour reception, car, and bicycle rental services at Hotel Urban Express, ensuring a hassle-free stay.

Prime Location
Located just a block away from Plaza Independencia and the Mausoleo de Artigas, Urban Express is a short walk from Montevideo’s main attractions like Palacio Salvo, Teatro Solís, and Museo Torres García.

Book your stay at Hotel Urban Express now for a comfortable and convenient experience in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MVD

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3939 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
W
Willys • family_with_children • uy
9
2026-03-21 • via Nuitee
K
Karide Christiane • extended_group • br
5
2026-03-20 • via Nuitee
P
paty • family_with_children • uy
1
Pros:

Nada .

Cons:

Todo un desastre la habitación precaria ,las toallas una vergüenza ,la ducha rota y sucia ,la cortina de baño sucia ,la cisterna no funcionaba ,la puerta de la habitación tenías que darle un golpe para que cerrará bien .
En la cama había algo que me picaba el cuerpo no sé si pulgas o que demonios era!!!
Un hotel así no puede funcionar

2026-03-20 • via Nuitee
G
Georgia • couple • gb
9
Pros:

Good room with air con, hot shower, good breakfast and lovely staff.

2026-03-20 • via Nuitee
S
Suarez • couple • uy
10
2026-03-20 • via Nuitee
A
aixa • couple • uy
6
2026-03-20 • via Nuitee
C
Cesar Contreras • family_with_children • cl
4
Muy decepcionado
Pros:

En verdad muy poco que rescatar. Tenia un pequeño refri en la habitación, tenía 2 tohallas grandes y limpias, tenía un termo eléctrico . Del resto lo normal de una habitación su TV y un aire acondicionado.

Cons:

La habitación le faltaba pintura, la puerta no le servía el seguro, tenía una silla que se estaba desarmado, el baño y la ducha super chica, en verdad he pagado lo mismo en otros hoteles y han estado muchísimo mejor que este.

2026-03-20 • via Nuitee
M
Mariano • family_with_children • uy
8
2026-03-18 • via Nuitee
E
Estefania • family_with_children • uy
10
2026-03-18 • via Nuitee
B
Braian • couple • uy
10
2026-03-18 • via Nuitee
L
Ligia • family_with_children • br
6
Pros:

Atendimento dos funcionários

Cons:

Parede do quarto suja, toalha de banho desfiada e não secava. Banheiro pequeno, não era confortável.

2026-03-18 • via Nuitee
J
Julio • family_with_children • uy
10
Hotel muy bueno siempre que fui.
Pros:

Todo , el personal

Cons:

Nada

2026-03-18 • via Nuitee
D
Duran • family_with_children • uy
6
Pros:

La limpieza del lugar

Cons:

La incomodidad de la cama

2026-03-18 • via Nuitee
R
Roberto Claudio • family_with_children • uy
8
Pros:

La ubicación y las camas

Cons:

El desayuno es demasiado básico

2026-03-18 • via Nuitee
A
Alvaro • family_with_children • uy
8
2026-03-17 • via Nuitee
Q
Quiroga • couple • uy
10
2026-03-17 • via Nuitee
A
Alejandro • couple • uy
10
Todo impecable muy buena atención
Pros:

Tiene todo lo necesario

2026-03-17 • via Nuitee
L
Luis Eduardo • family_with_children • ar
4
Pros:

La atención del personal

Cons:

Falta de mantenimiento de las instalaciones y ropa de cama y colchón deficiente

2026-03-17 • via Nuitee
R
Rey • family_with_children • uy
10
2026-03-17 • via Nuitee
R
Robert • family_with_children • uy
8
Pros:

Todo excelente

2026-03-16 • via Nuitee