Urbano Hotel

Hotels
7.6 (4524 reviews)
Calle Andes 1491 , Montevideo , uy

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Noisy rooms
Uncomfortable mattresses

Categories

Cleanliness
6.68
There were mentions of humidity and lack of cleanliness, leading to a lower score.
Service
8.65
The staff was generally described as friendly and helpful.
Location
8.69
Positive mentions of excellent location near city attractions.
Room Quality
6.64
Multiple complaints regarding room conditions and comfort.
Amenities
7.67
Some amenities mentioned, but several complaints about missing items.
Value for Money
8.13
Generally feels good value based on location and overall pricing.
Food and Beverage
6.68
Breakfast was considered mediocre with limited options.
Overall Experience
7.65
Mixed feelings about the overall stay due to several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Rooms with Amenities
Hotel Urban Express located in Montevideo’s city center offers modern rooms with a flat-screen TV, free Wi-Fi, air conditioning, cable TV, and private bathrooms. Some rooms even provide views of Río de la Plata.

Convenient Services
Guests can enjoy a 24-hour reception, car, and bicycle rental services at Hotel Urban Express, ensuring a hassle-free stay.

Prime Location
Located just a block away from Plaza Independencia and the Mausoleo de Artigas, Urban Express is a short walk from Montevideo’s main attractions like Palacio Salvo, Teatro Solís, and Museo Torres García.

Book your stay at Hotel Urban Express now for a comfortable and convenient experience in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MVD

Location

Guest Reviews

7.6
Based on 4524 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
F
Facundo • couple • uy
1
Un desastre. Vergüenza les debería dar
Pros:

Nada! Las imágenes que muestran en la publicación no son nada que ver. Cómo llegue me fui y solicité el reembolso. Ya que es una tomada de pelo ese hotel si así se le puede llamar 3 Estrellas que no son ni 1. Olor a cigarro. Colcha con agujero, baño con hongos y sucio. Una toalla cuando somos 2 personas que íbamos. Realmente vergüenza lo que ofrecen

Cons:

Todo. Todo una mugre, mienten en las fotos de la publicación. Acolchado no on agujero. Baño con hongos. Realmente vergonzoso. De lo peor que vi. 3 Estrellas que no llegan ni a 1. Nose quien les pone las Estrellas. Éramos 2 personas. Dejaron una toalla nomas. El frigobar ni un agua. No pido que la regalen. La pueden cobrar como hacen muchos hoteles si la consumis. Un desastre. De lo peor que vi. Cómo llegue me fui. Ya solicite en el mismo momento el reembolso. Pero lo
Solicito por acá también

2026-08-15 • via Nuitee
Z
Zhemchuzhnykov • solo_traveller • ua
5
Підходить для подорожі у справах.
Pros:

Гарне співвідношення ціна/якість

Cons:

Для такої ціни все було ок.

2026-08-13 • via Nuitee
K
Kevin • couple • uy
7
2026-08-12 • via Nuitee
S
silvera silva • solo_traveller • uy
6
Pros:

La habitacion

Cons:

El funcionamiento del tv

2026-08-12 • via Nuitee
O
Otondo • couple • uy
10
2026-08-11 • via Nuitee
C
CHAVEZ • couple • ar
8
Buena
Pros:

Esta muy bien ubicado.

Cons:

Las baterias de todos los controles no funcionaban.

2026-08-11 • via Nuitee
B
Belen • solo_traveller • uy
10
2026-08-10 • via Nuitee
B
Bilous • solo_traveller • br
8
2026-08-10 • via Nuitee
B
Belen • solo_traveller • uy
10
2026-08-10 • via Nuitee
N
Nestor Hugo • solo_traveller • uy
7
Pros:

La recesión del personal es buena

Cons:

No hay telefono en la habitación, tampoco agua mineral

2026-08-10 • via Nuitee
N
NELSON • solo_traveller • co
6
El lugar bien... dentro de lo que cabe, pero la atención de la gerente... no es la mejor
Pros:

La ubicación

Cons:

La atención de la gerente, la señora de cabello corto.

2026-08-08 • via Nuitee
C
Cardozo • solo_traveller • uy
10
Pros:

La atención excelente

2026-08-08 • via Nuitee
B
Burgues • couple • uy
1
2026-08-08 • via Nuitee
S
Sara • extended_group • uy
5
2026-08-07 • via Nuitee
J
Julieta • solo_traveller • uy
10
Agradable y acogedor
Pros:

La disposición de la recepción a atender de manera rápida y cálida

2026-08-07 • via Nuitee
R
Regis • couple • br
6
2026-08-07 • via Nuitee
C
Carlos • solo_traveller • nl
8
2026-08-06 • via Nuitee
E
Elena • solo_traveller • uy
1
2026-08-05 • via Nuitee
R
Rosangela • couple • br
1
Experiência horrível, não recomendo esse hotel.
Pros:

Só mesmo da localização, e ainda assim ruim muita sujeira nas ruas ao redor. A recepcionista muito prestativa, porém o hotel é péssimos. As fotos do booking estão desatualizadas a reforma foi feito a 5 anos atrás.

Cons:

O hotel é muito velho, os quartos são fedidos, o enxoval, a cama, o banheiro, tudo muito precário, não recomendo. E sem contar a sujeira nas ruas ao redor. Café da manhã, bolos secos, duro, frios com cheiro e gosto de azedo. Não tinha nada fresco no café da manhã.

2026-08-05 • via Nuitee
L
Laveglia González • solo_traveller • uy
3
2026-08-05 • via Nuitee