Holiday Inn Express London Heathrow T5 by IHG

Hotels
Holiday Inn Express
7.6 (5925 reviews)
London Road , Slough , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Convenient location
Cons:
Cleanliness issues
Heating problems
High parking charges

Categories

Cleanliness
6.1
Bad experience with cleanliness, as mentioned in reviews about dirty sheets and towels.
Service
9.1
Multiple mentions of helpful staff, particularly Elena and Anu, contributed positively to the service experience.
Location
8.6
Good location noted for convenience to airport and attractions.
Room Quality
6.1
Concerns raised about heating issues and lack of proper furnishings.
Amenities
7.1
Basic amenities available, but some aspects were lacking like cupboard space and proper bathroom ventilation.
Value for Money
7.6
Fair pricing for the location but some additional charges noted, like high parking fees.
Food and Beverage
8.6
Generally good feedback on breakfast and dinner experiences.
Overall Experience
7.6
Mixed feelings due to complaints but also positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:17

Property Description

Modern Holiday Inn Express Near Heathrow Terminal 5

Complimentary Breakfast and Outside Dining
Enjoy a delicious start to your day with our complimentary breakfast and savor the fresh air while dining outside.

Comfortable Rooms with Choice of Pillows
Relax in our modern bedrooms with your choice of soft or firm pillows, and refresh in the en suite bathroom with a power shower.

Great Room Bar and Lounge
Unwind at our onsite Great Room Bar and Lounge, offering a variety of food options in a cozy atmosphere from 18:00 to 22:30.

Book now to experience convenience and comfort at our modern Holiday Inn Express near Heathrow Terminal 5!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5925 reviews
Cleanliness: 6.1
Service: 9.1
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 7.6
S
Sheree solo_traveller gb
8
2026-06-27 via Nuitee
T
Tina solo_traveller au
5
Unfortunately I made mistake with the booking date and booked the night before. Which meant they charged me as a no show
Pros:

Close to the airport.

Cons:

The food was not great.

2026-06-27 via Nuitee
R
Rebecca family_with_children gb
3
Awful and want refund
Pros:

Bed and room was relatively clean

Cons:

Breakfast was empty, staff were rude, paid for car parking and when arrived told there was none and told to go find somewhere to park. Had to argue with car park staff and then reception to get a space I paid for! Very loud and noisy.

2026-06-27 via Nuitee
M
Malikzad solo_traveller gb
2
2026-06-27 via Nuitee
F
Faris couple om
1
Never come back again
Pros:

Nothing

Cons:

Where should I start, the concept of cleaning is non existent, from the start, the breakfast plates where dirty , the cutlery is dirty with food particles from previous user, the hallways between rooms is dirty and smelling rotten

The worst is when we arrived after long travel around 12:30 , the receptionist said there is no rooms available until 2 if you want early check in pay 20 pounds ??? Like you just said there is no rooms ??? , also the parkings is 16 pounds per night which is pricy

2026-06-26 via Nuitee
M
Mitchel couple gb
10
Great location and comfortable room.
Pros:

Lovely large, comfortable and very clean room. Staff were incredibly helpful when my son needed a fridge for his medication and actually moved him to another room to accommodate the request. Breakfast was good with a choice of hot and cold food.

Cons:

I would have liked to see more fresh fruit at breakfast.

2026-06-25 via Nuitee
J
Jerry solo_traveller ie
10
Perfect
Pros:

Fabulous stay . Lovely Breakfast . Friendly staff

2026-06-23 via Nuitee
J
Jerry family_with_children ie
10
Enjoyable Stay
Pros:

Breakfast was excellent . Rooms are clean .

2026-06-23 via Nuitee
S
Simon solo_traveller gb
10
2026-06-22 via Nuitee
G
Gudrun solo_traveller de
8
Pros:

Gutes Frühstück. Gutes Preis - Leistungsverhältnis für Heathrow. Ideal für eine Nacht und zur Weiterreise mit dem Auto.

Cons:

Zimmer und Ausstattung sind etwas in die Jahre gekommen. Das Fenster war außen stark mit Vogeldreck verschmutzt.

2026-06-22 via Nuitee
R
Raj solo_traveller es
10
2026-06-22 via Nuitee
M
Martell solo_traveller gb
1
Pros:

The staff was arfull to us and didn't even let us on the building we vook the hotel and didn't event get the refund back

Cons:

It was not nice the staff are so mean to u and we payed the hotel the didn't let us in the hotel they told us to get out and we shown are booking

2026-06-22 via Nuitee
K
Khalil couple ca
8
2026-06-22 via Nuitee
Y
Yuriy couple gb
10
2026-06-21 via Nuitee
L
Lukasz couple gb
1
Cons:

I paid for carp park and i received ticket pelnalty !

2026-06-21 via Nuitee
L
L family_with_children sk
10
Lovely stay ,good choice of buffet breakfast
Pros:

Everything liked,staff lovely

2026-06-21 via Nuitee
E
Elizabeth Anne couple ca
4
2026-06-20 via Nuitee
B
Billon solo_traveller gb
9
Pros:

Easy check in and staff assistance

2026-06-20 via Nuitee
M
Mishka solo_traveller gb
7
2026-06-19 via Nuitee
S
Shrey solo_traveller in
10
Can always comeback and stay again
2026-06-19 via Nuitee