Holiday Inn Express London Heathrow T5 by IHG

Hotels
Holiday Inn Express
7.6 (6082 reviews)
London Road , Slough , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Convenient location
Cons:
Cleanliness issues
Heating problems
High parking charges

Categories

Cleanliness
6.1
Bad experience with cleanliness, as mentioned in reviews about dirty sheets and towels.
Service
9.1
Multiple mentions of helpful staff, particularly Elena and Anu, contributed positively to the service experience.
Location
8.6
Good location noted for convenience to airport and attractions.
Room Quality
6.1
Concerns raised about heating issues and lack of proper furnishings.
Amenities
7.1
Basic amenities available, but some aspects were lacking like cupboard space and proper bathroom ventilation.
Value for Money
7.6
Fair pricing for the location but some additional charges noted, like high parking fees.
Food and Beverage
8.6
Generally good feedback on breakfast and dinner experiences.
Overall Experience
7.6
Mixed feelings due to complaints but also positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:17

Property Description

Modern Holiday Inn Express Near Heathrow Terminal 5

Complimentary Breakfast and Outside Dining
Enjoy a delicious start to your day with our complimentary breakfast and savor the fresh air while dining outside.

Comfortable Rooms with Choice of Pillows
Relax in our modern bedrooms with your choice of soft or firm pillows, and refresh in the en suite bathroom with a power shower.

Great Room Bar and Lounge
Unwind at our onsite Great Room Bar and Lounge, offering a variety of food options in a cozy atmosphere from 18:00 to 22:30.

Book now to experience convenience and comfort at our modern Holiday Inn Express near Heathrow Terminal 5!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 6082 reviews
Cleanliness: 6.1
Service: 9.1
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 7.6
S
sasikumarl2026 Family
10
5 stars
Pros:

We had a great a great experience and food and service is the best.Thanks Ivlia and Vikranti

2026-08-29 via Tripadvisor
X
X1171NCrubyc Friends getaway
10
Happy and Comfortable
Pros:

All staff are so nice and friendly.Room is excellent and location.The value of money is good.

2026-08-29 via Tripadvisor
S
Sunman solo_traveller gb
6
2026-08-29 via Nuitee
L
Lee couple gb
8
2026-08-29 via Nuitee
S
Stephen family_with_children au
9
2026-08-28 via Nuitee
A
Annamaria family_with_children it
8
Pros:

comodo per raggiungere Heathrow terminal 5 se si ha il volo la mattina presto. Se la colazione non è ancora aperta ti danno una borsina con dolci, frutta, succhi..

Cons:

un po' datato, andrebbe rimodernato un po e costa abbastanza

2026-08-27 via Nuitee
T
Tekena couple gb
7
2026-08-27 via Nuitee
M
Manpreet Kaur solo_traveller in
8
2026-08-26 via Nuitee
M
Michael solo_traveller gb
9
Pros:

All staff exceptionally friendly, quick check in and check out.

Great location.

Cons:

Corridors were a little dirty in places - but not really an issue

2026-08-25 via Nuitee
S
Sunita family_with_children gb
10
2026-08-24 via Nuitee
W
Wioleta solo_traveller gb
10
2026-08-24 via Nuitee
P
Poupette family_with_children gb
8
We will definitely stay again 😊
Pros:

The room was extremely clean and had everything we needed. The staff went above and beyond to accommodate our family’s needs, making sure every request was met. They did everything with a smile, which made the experience great value for money.

Cons:

The parking charge of £16 per day is quite expensive, and I think they should offer discounted rates for hotel guests. The orange juice was from concentrate, which tasted quite sweet, but the breakfast offerings were varied and good value for money.

2026-08-24 via Nuitee
J
joannegA3695QM Couples Gloucestershire, England
10
Night away
Pros:

Clean tidy and well equipped rooms beautiful original features friendly staff especially the reception lady

2026-08-23 via Tripadvisor
E
Escape36545495050 Family Paris, Ile-de-France
10
A Lovely Family Stay in London
Pros:

We had a lovely family stay at Holiday Inn Express London. The hotel offers good prices, friendly staff, and comfortable rooms. We also had an amazing time at the Harry Potter Studios — a wonderful family experience! 🪄✨

Our only suggestion would be to provide complimentary water and a small fridge in the rooms. Overall, a great stay and good value for money! ⭐️⭐️⭐️⭐️

2026-08-23 via Tripadvisor
N
Nasar solo_traveller gb
9
Great stay & excellent staff
Pros:

Staff were really helpful and went above and beyond for our autistic child.

Cons:

My room was ok - But seen better ones on other side

2026-08-23 via Nuitee
N
Nghia Minh solo_traveller hk
7
Comfortable.
Pros:

Overall I had a good experience. The only thing was my bathroom sink was semi blocked. Water was draining but it was slow. Luckily it was just an overnight stay so I didn't bother to get it unclogged. I also at at the restaurant. Food was decent and reasonably priced.

2026-08-23 via Nuitee
K
Kesselly couple lr
5
Nice
Pros:

It was clean

Cons:

It was clean

2026-08-22 via Nuitee
H
Helen solo_traveller ng
10
2026-08-22 via Nuitee
C
Cordy family_with_children us
1
Mold should never be on any room as rooms should be cleaned daily and these clearly where not.
Pros:

Breakfast was fine. Earlier hours would have been helpful

Cons:

I had mold in our shower and was quite a bit. When I brought down photos to the management they canned our room but I slept overnight breathing in the mold before I noticed it and management waited until 1:00 before moving me to another room and still not feeling well. I have the photos of you wish to see them

2026-08-22 via Nuitee
S
Sibi solo_traveller in
10
2026-08-20 via Nuitee