Sofitel Phnom Penh Phokeethra

Le cadre verdoyant, l'accueil courtois et chaleureux, la disponibilité et l'amabilité du personnel, la facilité d'accès aux installations, l'immense piscine avec jacuzzi, le service en chambre, le mini bar, la qualité des produits de toilette, la nuit au calme, la vue sur la rivière, le petit déjeuner chinois

Bed is comfy, staff are lovely, the breakfast is delicious,

The staff were extremely friendly and accommodating to our requests. Everything was extremely clean and the experience was incredible.

The accommodation was excellent. The staff members who really had top notch hospitality services was Lou Anne, Piseth, and Sina delivered home style care. From the check in process to the dining experiences.

I have to thank Piseth and Sina for everything they have done. They have been so attentive of us during tea time and happy hour. From greeting us in the morning and making sure we were comfortable throughout our whole stay. Management needs to know Piseth and Sina are two lovely people that have made our enjoyment in this hotel so welcoming. Words can't express how grateful I am to have had their attention and services. They went above and beyond. If you're ever in Phnom Penh and stay here in the Sofitel hotel. Enjoy the amenities they provide for tea time and happy hour. The pastries and drinks are amazing. Sofitel you have great workers and it has been a pleasure staying here. Thank you for the hospitality. Piseth and Sina are two employees here that deserve the recognition.

Good food, ❤️excellent taste, specilly south indian sheff mr. Rahuman take care food item good

Good food

Supplying staff also carry better

Room cleaning wounderfull

We have nothing but praise for a very warm welcome and excellent service provided by all staff at Sofitel.
Breakfast had a good spread and the rooms were big and well looked after.
We would like to mention Mengsim TY and Malin Leang who were always available to provide help and advice. We almost became part of their family.
The hotel is situated centrally close to all the tourist sights. The surroundings were also very beautiful.
We would highly recommend this hotel to anyone visiting Phnom Penh.

Cambodia exceeded our expectations. What a beautiful country, with lovely, warm people, beautiful nature, and so different. Hotel Sofitel Phnom Penh Phokeethra took some getting used to, completely different, also lovely people, luxurious and comfortable with a beautiful view from the 11th floor of the Mekong River and a panoramic view of the city, as well as the beautiful pool and spacious terrace. Everything is thought of to make your stay a wonderful memory. A cozy and well-maintained business lounge, friendly staff. A delicious and extremely well-prepared breakfast, what a lovely restaurant! We were very pleased and honored by the exceptional service from Kimlay and her team. A beautifully prepared egg benedict was prepared every morning. And the soups were delicious. A well-maintained, beautiful restaurant, everything perfect and clean. The room was impeccably maintained every day. A wonderful trip, and I highly recommend visiting Phnom Penh and staying at the Sofitel. Centrally located, and every tuk-tuk trip, the concierge, Davin, was able to help us and arrange everything perfectly, giving us wonderful, useful tips! Unforgettable, valuable tips. Following his recommendation, we took a half-day trip with a private driver, Khim, to Silk Island. Pheak gave us a warm welcome and showed us around. Pheak has his own tuk-tuk service. He speaks excellent English, a valuable addition to exploring Phnom Penh and its surroundings.

As my team prepares to depart Phnom Penh for our next business destination, we found ourselves with quite a bit of gear that required secure packing for air travel. Fortunately, Mr. Kosal did an incredible job wrapping everything professionally for airport check-in. Thank you so much for the exceptional service!

Sofitel was the right choice for our organizations stay during a major event. The grounds are refreshing and beautiful and close to everything we needed. Rooms met the same worldwide Sofitel quality and the staff were exceptional. Everything ran seemlessly, making it much easier for us to hold our event. Everyone loved the multiple dining options. Will definitely book again for our teams needs in the future.

Lovely hotel quiet roomy staff friendly and very attentive room and pool class only down side half board menu for evening meal a set one and same each night.better breakfast only option

Hotel is beautiful and room was clean. Bed was very comfortable. Best part of my stay was staff. Front desk staff, Theavy, Nita and Tela were extremely pleasant and helpful.

From the moment we arrived until our departure, every aspect of our stay exceeded expectations. This hotel truly exemplifies what five-star hospitality should be.
The hotel itself is of a superb standard throughout. Our room was generously sized and impeccably comfortable, providing the perfect retreat after days of exploring. All the facilities were first class, leaving nothing to be desired. The lounge bar deserves special mention - the cocktails were absolutely top notch, expertly crafted and beautifully presented.
Breakfast was a particular highlight, offering diverse options with exceptional quality across the board. We must give special praise to the filled croissants, which were genuinely the best we have ever had - and we’ve stayed in many fine hotels!
We have stayed in a few Sofitels around the world, and they all consistently deliver the same exceptional quality. This property certainly upholds that renowned standard beautifully.
However, what truly elevated our experience and made this stay memorable and special was the outstanding staff. The duty manager, Lou-Anne, was so lovely, welcoming, and very attentive throughout our stay. Her helpfulness went above and beyond, making us feel genuinely valued as guests. Sim, who assisted us at the desk during our departure, was equally wonderful and ensured we left with the same warm impression we’d had upon arrival.
Indeed, every single member of staff we encountered was welcoming, helpful, and genuinely smiley. It’s this warmth and authentic hospitality that transforms a comfortable hotel into an unforgettable experience. The team here clearly understands that exceptional service is what makes a stay truly special, and they deliver it effortlessly.
We cannot recommend this hotel highly enough and very much look forward to returning.​​​​​​​​​​​​​​​​

Absolutely incredible hotel. It is spotlessly clean the setting is luxurious without being stuffy. The staff are utterly incredible from Mr Ty the barman who made the best spicy margaritas to Lou Anne on reception who was so helpful even downloading an app to make future bookings easier and the lovely Rida who went about and beyond to contact my next hotel to check the reservations etc. Cannot fault this hotel I cannot wait to return.

It was an exceptional stay . The hotel is a gem in itself . Wonderful location and lots of space to spend time within . Then comes the room service and cleanness . Personally , we have not seen anything like this before , its was celestial . Perfect in every sense . We just have a suggestion related to food , to include more authentic Indian food , specially in veg .

Sofitel is so nice esp the people. Staff, service all impeccable. Only need water pressure and temoerature more stable

clean and nice design