Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High additional costs
Issues with food service
Condition of some rooms

Categories

Cleanliness
8.06
Some rooms were reported to have damage and the decor was noted as dark.
Service
8.83
Staff were described as polite and accommodating, but there were issues with errors in food orders.
Location
8.77
The location was frequently praised, with close proximity to attractions.
Room Quality
8.52
Rooms were generally considered comfortable and spacious, with some issues reported in certain rooms.
Amenities
7.85
The pool was seen as an additional cost and caused disappointment among guests.
Value for Money
7.51
Guests felt that many services had extra charges leading to a perception of poor value.
Food and Beverage
8.46
Breakfast was generally well-received, but experiences varied with other meals.
Overall Experience
8.43
Overall experiences varied, with some guests enjoying the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:30

Property Description

Luxurious Accommodation and Spa Retreat

Elegant Rooms and Spa Experience: Indulge in marble bathrooms, flat-screen HD TVs, and the option of a balcony or terrace in select rooms at Hilton London Syon Park. Unwind in the Kallima Club Spa with signature therapies, facials, and a range of wellness amenities.

Culinary Delights: Experience exquisite dining at The Restaurant, offering dishes crafted from locally sourced ingredients. Pair your meal with selections from the curated wine and champagne list, or choose from a variety of cocktails and beverages.

Convenient Location and Access: Situated near the Syon House Estate, and just a short drive to Richmond Underground Station, enjoy easy access to London's city center. With free parking and WiFi, make Hilton London Syon Park your gateway to a memorable stay.

Important information:

Gym access is included in your room rate. A £25 charge per person, per 2 hours, applies for pool and spa access. Please note that Kallima Spa, pool and gym facilities are for adults only.

Kallima Spa is exclusively for adults. For £25 per person hotel guests can indulge in our spa facilities, including the tranquil swimming pool.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2223 reviews
Cleanliness: 8.06
Service: 8.83
Location: 8.77
Room Quality: 8.52
Amenities: 7.85
Value for Money: 7.51
Food and Beverage: 8.46
Overall Experience: 8.43
D
Damian • couple • gb
8
2026-05-16 • via Nuitee
Y
YILMAZ • solo_traveller • tr
10
Excellent
2026-05-12 • via Nuitee
M
M • solo_traveller • gb
10
2026-05-12 • via Nuitee
A
Alexis • couple • fr
9
2026-05-10 • via Nuitee
T
Terry • family_with_children • gb
9
2026-05-10 • via Nuitee
W
Wilhelmina • solo_traveller • gb
10
Pros:

great room, location

2026-05-09 • via Nuitee
D
Delisha • solo_traveller • gb
7
2026-05-09 • via Nuitee
F
Francesco • family_with_children • gb
7
2026-05-06 • via Nuitee
J
J Butler • couple • gb
8
Lovley location and rooms, let down by a little need for some TLC.
Pros:

Setting was wonderful, bed was very comfy and room exceeded expectations, both in presentation and space. Plenty of free car parking was also very welcome after a long day.

Cons:

The bathroom when new would have looked quite elegant. Now, although not a disaster, it really is in need of a renovation. A non-functioning TV above the bath looks unsightly which combined with spots of mold along the tub, a shower head that's seen better days just created a disappointing space, not one I'd relax in

2026-05-05 • via Nuitee
A
Andrew • extended_group • gb
10
Pros:

Breakfast was excellent.

2026-05-04 • via Nuitee
T
Thinegan • couple • gb
9
2026-05-03 • via Nuitee
W
Wendy • solo_traveller • gb
9
2026-05-02 • via Nuitee
D
Debra • couple • gb
10
Excellent
Pros:

Good variety of food and all was very tasty 😋

2026-05-02 • via Nuitee
A
Akshar • couple • gb
8
2026-05-01 • via Nuitee
P
Pauline Greyling Practice (Vat No 4030273181) • solo_traveller • za
10
Very pretty scenery.
Pros:

Lovely view.

2026-04-29 • via Nuitee
S
shani • couple • gb
8
2026-04-25 • via Nuitee
V
Vanessa • couple • gb
10
Staff polite and accommodating I stay with syon park a lot because how lovely they are
Pros:

Calming lovely surroundings

Cons:

Prefer bottled water to the cans can’t complain other then that

2026-04-23 • via Nuitee
H
Hasan • couple • gb
9
2026-04-23 • via Nuitee
V
Vanessa • couple • gb
10
2026-04-23 • via Nuitee
S
Sophie • couple • gb
10
2026-04-22 • via Nuitee