PARKROYAL Serviced Suites Kuala Lumpur

Hotels
PARKROYAL Serviced Suites
8.4 (5088 reviews)
No. 1 Jalan Nagasari; Off Jalan Raja Chulan , Kuala Lumpur , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Lack of cleanliness
Noisy rooms

Categories

Cleanliness
7.61
Rooms still lack a lot of upgrades and cleanliness.
Service
9.08
Staff were very helpful with booking changes and generally friendly.
Location
9.12
Excellent location with easy access to Bukit Bintang and other amenities.
Room Quality
8.07
Rooms are spacious but need upgrades, with some noise issues.
Amenities
8.6
Good breakfast options and amenities like gym and pool.
Value for Money
8.56
Very good value for money considering the location and services provided.
Food and Beverage
7.61
Breakfast lacks variety and is overcrowded.
Overall Experience
8.58
Overall a delightful stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Self-Catering Suites
Indulge in fully furnished suites with modern amenities and separate dining and living areas.

Relaxation and Recreation
Unwind at the resident lounge, sauna, and two outdoor swimming pools. Kids can have fun at the play area while adults can stay active in the fitness center.

Convenient Location
Explore Kuala Lumpur's attractions with ease, located a short walk from Raja Chulan Monorail station and popular shopping areas.

To experience comfort and convenience at PARKROYAL Serviced Suites Kuala Lumpur, book your stay now.

Important information:

From 1st January 2023, a tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly.

This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card and SAME credit card upon check-in or valid permanent residents MY PR Card are exempted.

Guests with a complete 2 doses of vaccination are allowed to check in and are required to display their Digital Vaccination Certificate upon arrival and ensure they wear a mask while they are in the public areas.

We are happy to advise you of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 86.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5088 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
S
Stephanie couple fr
8
Pros:

La grande chambre avec cuisine
La piscine sur le toit
La localisation

Cons:

Un petit manque de propreté

2026-07-17 via Nuitee
A
AL KHARUSI couple om
8
Pros:

إقامة جيدة موقعه ممتاز

2026-07-17 via Nuitee
D
Darren couple us
4
Not what I was expecting and would love a redo somewhere else
Pros:

The staff unfortunately was the only thing I liked

Cons:

Most everything. It started off with unclean furniture, sofa and sheets. Th innovation was full of rats and dodgy activities.

2026-07-16 via Nuitee
G
Gonçalo extended_group pt
8
2026-07-16 via Nuitee
S
Shaikh M. Mohsin solo_traveller pk
10
Pros:

The surrounding area and the hotel room

Cons:

The construction near the hotel

2026-07-15 via Nuitee
S
Sarahaizad solo_traveller my
9
Excellent stay
Pros:

The suites and the location, walking distance to pavilion and restaurant is nearby

Cons:

Traffic jam. Call uber and it took longer time than walking. Pavilion is just nearby

2026-07-15 via Nuitee
T
Thomas family_with_children au
9
Overall happy with the stay.
Pros:

Room was well furnished and maintained, good accessibility to all amenities. Breakfast was good with a variety of options for all people.

Cons:

Pool was closed due to weather; it was very disappointing as the kids were forced to stay indoors.

2026-07-15 via Nuitee
Y
Yam CHuan solo_traveller sg
8
2026-07-15 via Nuitee
N
Nazir couple za
8
2026-07-15 via Nuitee
Y
Younis extended_group om
9
2026-07-14 via Nuitee
M
Mohamad Safuwan couple jp
8
2026-07-14 via Nuitee
A
abdullah family_with_children ae
7
2026-07-13 via Nuitee
A
ABDUL HADI couple my
7
worth staying
Pros:

The room was spacious, clean and got nice view

Cons:

weren’t happy with the buffet menu selection

2026-07-13 via Nuitee
P
Peter family_with_children se
8
2026-07-13 via Nuitee
N
Nuraishah couple sg
10
2026-07-13 via Nuitee
L
Laurent family_with_children fr
8
2026-07-13 via Nuitee
B
Barry solo_traveller au
10
2026-07-13 via Nuitee
L
Lena solo_traveller nl
10
Comfortable stay in the heart of the city
Pros:

Good view of the city skyline including the Petronas tower from the sky pool. Nice spacious area of the room. It's next to Jalor Alor, the food street and close to all highlights of the city that you want to visit.

2026-07-12 via Nuitee
N
Nat. C solo_traveller au
9
Pros:

Close 10 min walk to Lot 10

Cons:

Could be slightly newer!

2026-07-11 via Nuitee
M
Meriem solo_traveller dz
10
Pros:

The staff is extremely friendly. The location is basically close to almost every must see in KL. And the pool on the roof has a very nice view.

2026-07-11 via Nuitee