PARKROYAL Serviced Suites Kuala Lumpur

Hotels
PARKROYAL Serviced Suites
8.4 (4881 reviews)
No. 1 Jalan Nagasari; Off Jalan Raja Chulan , Kuala Lumpur , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Lack of cleanliness
Noisy rooms

Categories

Cleanliness
7.61
Rooms still lack a lot of upgrades and cleanliness.
Service
9.08
Staff were very helpful with booking changes and generally friendly.
Location
9.12
Excellent location with easy access to Bukit Bintang and other amenities.
Room Quality
8.07
Rooms are spacious but need upgrades, with some noise issues.
Amenities
8.6
Good breakfast options and amenities like gym and pool.
Value for Money
8.56
Very good value for money considering the location and services provided.
Food and Beverage
7.61
Breakfast lacks variety and is overcrowded.
Overall Experience
8.58
Overall a delightful stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Self-Catering Suites
Indulge in fully furnished suites with modern amenities and separate dining and living areas.

Relaxation and Recreation
Unwind at the resident lounge, sauna, and two outdoor swimming pools. Kids can have fun at the play area while adults can stay active in the fitness center.

Convenient Location
Explore Kuala Lumpur's attractions with ease, located a short walk from Raja Chulan Monorail station and popular shopping areas.

To experience comfort and convenience at PARKROYAL Serviced Suites Kuala Lumpur, book your stay now.

Important information:

From 1st January 2023, a tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly.

This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card and SAME credit card upon check-in or valid permanent residents MY PR Card are exempted.

Guests with a complete 2 doses of vaccination are allowed to check in and are required to display their Digital Vaccination Certificate upon arrival and ensure they wear a mask while they are in the public areas.

We are happy to advise you of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 86.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4881 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
Y
Ying-Ju couple be
9
Great hotel for business trip short stay in KL
Pros:

Great for one night in KL on business trip.
Big and spacious room, working desk area, and kitchen. Stable WiFi in the room for working remotely and joining meetings online.
Nicely located and short walk to restaurants ans busy streets.
Upstairs has a nice lounge area with WiFi and coffee if you arrive too early for check in but still need to work.
Front desk is nice and accommodating.
Breakfast is decent for a business hotel.

Cons:

There was construction noises right outside going on still around 10-11pm. Good thing I brought earplugs to sleep.

2026-06-06 via Nuitee
D
DevD solo_traveller in
7
Pros:

Location, room amenities

Cons:

Staff support, customer service

2026-06-06 via Nuitee
R
Ravindra solo_traveller in
10
2026-06-06 via Nuitee
G
Gurpreet Singh family_with_children in
10
Best stay and Luxury
Pros:

Staff is soft spoken , rooms are so clean and spacious , near to all attractions.

Cons:

Everything was perfect

2026-06-05 via Nuitee
I
Izwan solo_traveller my
10
Pros:

Spotless clean, great facilities

Cons:

Located near pub & adult area

2026-06-05 via Nuitee
E
Elaine solo_traveller my
8
2026-06-05 via Nuitee
S
Sameer solo_traveller gb
9
2026-06-05 via Nuitee
A
Amirullah solo_traveller my
8
Pros:

The room was comfortable

Cons:

The breakfast buffet choices should have been better

2026-06-04 via Nuitee
A
Ahmed family_with_children sa
5
It was very good
Pros:

المكان في وسط العاصمة ويمكنك التحرك سيرا الي اشهر الاماكن
والعاملين ممتازين
ولكن بالنسبة للاخوة العرب الفطار هناك معظمه اكل هندي وصيني ومتاح البيض والكوراسون ومخبوزات
الشيف علي مطبخ البيض كان شخص ممتاز وبشوش ومحترم
وعاملين الامن والشنط قمة في الاحترام والمساعدة

2026-06-04 via Nuitee
C
Craig couple au
9
2026-06-04 via Nuitee
C
Christian couple hk
1
Very poor service after check out.
Pros:

Location, staff, big rooms

Cons:

We left apple ear buds in the room and are trying to make contact with the hotel since the checkout date. No response, just ignoring us. Trying to get the attention of the management through this poor rating.

2026-06-04 via Nuitee
S
Sunil family_with_children in
10
2026-06-04 via Nuitee
E
Ethar solo_traveller au
9
Pros:

Convenient location, size and set up of the rooms, staff service and the hotel amenities especially the pools, jacuzzis and gym were amazing.

Cons:

One of the ACs in our room was leaking and the carpet & sofa were wet as a result, the smell of moldiness was bad.

2026-06-04 via Nuitee
R
Ren couple us
10
Comfortable and relaxing stay
Pros:

The room is spacious, clean and bright. Very comfy. The staff were friendly. The breakfast had good variety of selections.

2026-06-04 via Nuitee
P
Pillai family_with_children in
9
It was an amazing experience and the two bedroom premier suite was a perfect option for our family
Pros:

Everything was good. Only thing we felt could improve was the breakfast.

Cons:

Nothing.But breakfast could improve.

2026-06-04 via Nuitee
A
Aina Adilah family_with_children my
10
Wonderful
Pros:

I receive room upgrade for free. I paid only for for studio king suite and getting upgrade to two-bedroom suite. It is onderful experience and my family love it.

Cons:

Breakfast can be improved. Its sufficient but can have more choices.

2026-06-03 via Nuitee
S
Sumod solo_traveller in
10
2026-06-03 via Nuitee
D
Dixit solo_traveller au
10
Nice / cozzy and clean rooms.
Pros:

Breakfast and staff was really good.

Cons:

Hotel should have all time restaurant or dine out area to serve food.

2026-06-03 via Nuitee
J
john solo_traveller au
6
Pros:

The gym is pathetic.its from the 1960s

Cons:

The gym facilities were poor and the breakfast is ok

2026-06-03 via Nuitee
S
Shaheen solo_traveller my
10
2026-06-03 via Nuitee