Residence Inn by Marriott Cincinnati Downtown/The Phelps

Hotels
•
Residence Inn
9.4 (381 reviews)
506 East 4th Street , Cincinnati , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms need updating
Weird smell in bathroom

Categories

Cleanliness
8.64
Rooms were clean but there was a weird smell in the bathroom, indicating a need for improvement.
Service
9.99
Staff, especially Karen, received high praise for their kindness and professionalism.
Location
9.65
Great location with beautiful views and proximity to attractions was frequently mentioned.
Room Quality
8.6
Rooms were described as spacious and comfortable but noted to be somewhat dated.
Amenities
9.13
Free breakfast and good facilities mentioned positively.
Value for Money
9.59
Overall positive sentiment with high likelihood of returning indicates good value.
Food and Beverage
9.64
Dinner service was praised and breakfast was described as bountiful.
Overall Experience
9.99
Overall satisfaction with the hotel and willingness to return reflect a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:01

Property Description

Convenient Location
Situated in Cincinnati’s bustling Business District, just a short stroll away from US Bank Arena and the Great American Ballpark, the Downtown Cincinnati Residence Inn offers a prime location for both business and leisure travelers.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring complimentary Wi-Fi, cable TV with HBO, and a fully furnished kitchen. Start your day right with a delicious hot continental breakfast and unwind in front of a flat-screen TV after a busy day of exploring the city.

Top-Notch Facilities
Stay active in our gym, stay productive in the business center, and socialize at our on-site bar - all within the smoke-free environment of our hotel. Whether you're here for work or play, we have everything you need for a memorable stay.

Ready to experience the best of Cincinnati? Book your stay at Residence Inn Cincinnati Downtown now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

9.4
Based on 381 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.99
S
Steven • couple • us
10
Perfect atmosphere, everything was clean and comfortable.
Pros:

Everything

Cons:

Nothing

2026-03-28 • via Nuitee
L
Lena • extended_group • us
10
Location, comfort and great price for such a very nice hotel!!
Pros:

It’s a beautiful hotel. It’s in the right location. It’s within walking distance from the Heritage Bank Center. Restaurants are around the corner. The rooms have a suite and full kitchen. Very Clean. Breakfast was delicious. Staff were very welcoming and accommodating. I will be returning for sure!

Cons:

Nothing at all. Everything was great.

2026-03-24 • via Nuitee
M
Mercedes • solo_traveller • us
9
Everything went smoothly.
Pros:

The courtyard in the front.

Cons:

My room wasn’t ready at 5:30 PM

2026-03-24 • via Nuitee
L
Latoya • couple • us
10
Although our stay was very short… as in an oversight, I felt welcomed. I slept good and my stay probably needed to be ex
Pros:

The staff was very friendly and attentive to our needs

Cons:

No problem

2026-03-24 • via Nuitee
A
Aimee • family_with_children • us
10
2026-03-23 • via Nuitee
R
Rogers • couple • us
10
2026-03-23 • via Nuitee
G
Glick • couple • us
10
Easy check in and the room was amazing for the price!
Pros:

It was very clean

Cons:

I have nothing bad to say about this facility

2026-03-23 • via Nuitee
J
Jakara • couple • us
10
2026-03-22 • via Nuitee
T
Tiffany • family_with_children • us
10
2026-03-21 • via Nuitee
C
Chelsea • couple • us
10
Amazing
Pros:

Great for Concerts and management was amazing

Cons:

Great for concerts

2026-03-20 • via Nuitee
A
ande • family_with_children • us
7
Awesome staff. Decent food.
Pros:

Love the location. The breakfast was great for being included. Bar on site!

Cons:

Paying for parking when you already spend $600 for 2 nights is a bit ridiculous.

2026-03-19 • via Nuitee
K
Krista • family_with_children • us
10
2026-03-16 • via Nuitee
G
Glene • couple • us
9
Great location close to the theater.
Pros:

Breakfast was plentiful and the sitting area was roomy with lots of seating options.

Cons:

The air conditioning worked well but the vent was loud and disruptive at night.

2026-03-12 • via Nuitee
C
Charles • couple • us
8
Wonderful staff, super clean, nice furnishings. Room size exceeded all expectations
Pros:

Room size, bathroom, view

Cons:

Could not windows did the beautiful blue skies and wonderful fresh air outside. The only option was the hotels stale recirculated air.

Could not get away from the canned music in the bar, lobby, breakfast area.

2026-03-10 • via Nuitee
S
Stacy • couple • us
9
Great location and value if you want to stay downtown
Pros:

Location was perfect for the venue we were attending and breakfast was very good. The staff was exceptional. Very friendly and helpful

Cons:

It was very cold while we were there and we couldn't get our room to go above 68 but other than that the room was all we needed

2026-03-05 • via Nuitee
K
Kaitlyn • family_with_children • us
9
Clean, welcoming, and comfortable; would definitely stay again!
Pros:

Beautiful property with very friendly, helpful staff. Rooms were clean and modern. Complimentary breakfast was typical, clean, and tasty. Great location with beautiful views.

Cons:

One of the elevators was out of service for a day, caused a bit of a delay but nothing too terrible. Some of the outlets did not work in the room. Located in business district so lots of surrounding things closed on weekends during off season (Feb)

2026-03-02 • via Nuitee
V
Veronica • couple • us
8
2026-02-22 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-02-22 • via Nuitee
A
ArleneS216 • Family • Aloha, Oregon
10
Excellent Hotel and Team. Kudos to Ms. Karen and the Dining Team
Pros:

We had an amazing experience! Cleanliness, customer service, breakfast and everything else. We came here for my kids fencing tournament. We will come back. Ms. Karen of the front desk is the BEST. She helped us with information and spent time to make sure we had everything we needed. Her patience and care to guests are excellent! Kudos also to the Dining TEAM. They have given us excellent service.

2026-02-16 • via Tripadvisor
J
Julie • couple • us
10
Our stay was wonderful!
Pros:

The front desk staff was exceptional! We had the most wonderful stay. What a beautiful property you have there! We cannot wait to come back!!

Cons:

We loved everything.

2026-02-09 • via Nuitee