Puerto Azul Suite Hotel

Hotels
Independent
8.8 (51 reviews)
Calle Pere Melia, Puerto de Pollensa, Pollenca, Mallorca, 7470 , Pollensa , ES

Facilities

Free breakfast
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Family-friendly
Great entertainment

Categories

Cleanliness
8.61
Standard quality for this hotel tier.
Service
9.08
Sven and Mimi the entertainers were great.
Location
9.02
Standard quality for this hotel tier.
Room Quality
8.57
Standard quality for this hotel tier.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
9.08
Fantastic hotel if you have kids.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:00

Property Description

Luxurious Amenities
Indulge in 2 outdoor swimming pools, a sauna, and a fitness center for your relaxation and recreation.

Dining and Entertainment
Savor delicious meals at Restaurante and unwind at the bar/lounge or poolside bar for your favorite drinks.

Convenient Services
Benefit from complimentary buffet breakfast, free Wi-Fi, concierge services, and a 24-hour front desk for your comfort.

Centrally located in Pollensa, a short walk from Pollensa Port and Playa del Port de Pollença, Puerto Azul Suite Hotel offers a perfect blend of leisure and convenience. Book now for an unforgettable stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

8.8
Based on 51 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.02
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 8.61
Overall Experience: 9.08
C
Chris family_with_children
10
Pros:

Fantastic hotel if you have kids. Our two under tens had a fantastic time, which meant we did too! Sven and Mimi the entertainers were great. If we come back to PP we’ll definitely stay here again

2025-08-17 via Nuitee
M
mike james family_with_children
8
Pros:

This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....

2023-08-22 via Nuitee
J
Jayne
6
Pros:

Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa.

The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.

2023-08-06 via Nuitee
D
david family
8
Pros:

Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.

2023-05-04 via Nuitee
M
Mark
10
Cycling trip
Pros:

Awesome as always, been coming for years and use same hotel

2022-10-10 via Nuitee
S
Stephanie partner
10
Pros:

The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean.
Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice!
Would definitely go back there.

2022-09-18 via Nuitee
C
Catrin family
10
Pros:

Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!

2022-08-26 via Nuitee
B
Brian family_with_children
10
Pros:

Wonderful stay at a magical
location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!

2022-08-23 via Nuitee
P
Paul
10
A good family trip
Pros:

The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it.

Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet.

Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.

2022-07-22 via Nuitee
E
Edward family_with_children
10
Pros:

Great location, clean hotel, friendly staff, good food and great entertainment for all ages.

2022-04-19 via Nuitee
L
Linda family
10
Pros:

Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.

2021-10-31 via Nuitee
J
Jay
8
Meets expectations
Pros:

Lovely warm and friendly welcome by Angela
Room sadly was not pool facing but was spacious and comfy enough
Shame no kitchenette
Breakfast had a good spread
Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)

2021-08-31 via Nuitee
N
Natalie family_with_children
8
Pros:

The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise!
The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy.
Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.

2021-08-30 via Nuitee
V
Verified traveler family_with_children
8
Pros:

Rafa and Sven at kids club were great
Food was a bit repetitive and uninspiring

2019-10-28 via Nuitee
V
Verified traveler partner
10
Pros:

Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.

2019-10-18 via Nuitee
V
Verified traveler
10
Puerto Azul
Pros:

Fantasic hotel, great staff and very good ammenitis.acilities

2019-09-09 via Nuitee
V
Verified traveler family
10
Pros:

Really clean and modern, great pool, friendly staff. 5 minute walk to the beach, 2 mins to nearest shop. Plenty of free parking in the surrounding roads.

2019-09-03 via Nuitee
V
Verified traveler family_with_children
8
Pros:

Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food was good and there was a good variety of meals, especially for a dinner. We stayed a week and there were different meals to choose from every evening. The hotel is close to the beach, shops and many restaurants. I highly recommend this hotel.

2019-08-11 via Nuitee
V
Verified traveler family
10
Pros:

Excellent hotel. Nothing we didn't like! A very warm welcome, as usual, service excellent.

2019-07-17 via Nuitee
V
Verified traveler friends
10
Pros:

The rooms were spacious and clean, but rather bare. The staff were very friendly and helpful, especially Mario on reception. The pool is lovely with a fenced section for little ones and plenty of sunbeams. We especially enjoyed the adults only terrace. The food was delicious with a great choice at dinner.

2019-06-22 via Nuitee