The Orchard Cebu Hotel & Suites powered by Cocotel

Hotels
6.7 (95 reviews)
A.S Fortuna Street, Barangay Bakilid, Cebu , Cebu City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Cons:
Dirty hotel

Categories

Cleanliness
2.59
The review expresses a strong sentiment that the hotel is dirty.
Service
7.56
Standard quality for this hotel tier.
Location
7.6
Standard quality for this hotel tier.
Room Quality
7.55
Standard quality for this hotel tier.
Amenities
7.58
Standard quality for this hotel tier.
Value for Money
7.54
Standard quality for this hotel tier.
Food and Beverage
7.59
Standard quality for this hotel tier.
Overall Experience
5.56
Overall sentiment reflects dissatisfaction primarily due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:49

Property Description

Centrally Located Convenience
The Orchard Cebu Hotel and Suites in Mandaue City is just a short 15-minute drive from the airport, making it a convenient choice for travelers. Explore nearby malls like SM Cebu and Ayala Centre, or visit popular tourist spots within the same short distance.

Modern Comforts and Amenities
Experience a comfortable stay in modern rooms equipped with cable TV, a minibar, and a safety deposit box. Enjoy the convenience of free Wi-Fi, free parking, and bathroom toiletries provided by the hotel.

Dining and Relaxation Options
Indulge in a variety of international dishes at the on-site Vienna Kafee Haus restaurant. Unwind with available massage services or let the hotel assist with sightseeing arrangements during your stay.

Book your stay at Orchard Cebu Hotel and Suites for a seamless blend of convenience and comfort.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ₱ 700 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.7
Based on 95 reviews
Cleanliness: 2.59
Service: 7.56
Location: 7.6
Room Quality: 7.55
Amenities: 7.58
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 5.56
L
Lauren • couple • au
10
2026-01-31 • via Nuitee
X
Xike Jerus • solo_traveller • ph
4
Pros:

Old building. no television

2026-01-23 • via Nuitee
K
Kirstein Leigh • couple • ph
7
Overall we enjoyed our stay in The Orchard
Pros:

The room was spacious and the staff is very friendly and accommodating.

Cons:

They have limited parking slot in front of the hotel but they have an extension of their parking lot located at the back. And we had a hard time looking for the person in charge of parking.

The bathroom door is broken when we arrive it doesnt have a lock.

2026-01-20 • via Nuitee
N
Nicolas Zitte • family_with_children • fr
10
2026-01-17 • via Nuitee
F
Fritz • family_with_children • dk
8
Pros:

Das Bett war unglaublich gemütlich .

Cons:

Leider kein Frühstück aber genug locals gleich um die Ecke die tinapay, ceyk , mansanas ,Kakao, gatas usw haben

2026-01-09 • via Nuitee
D
Dong
2
Pros:

Just stay away. It’s dirty!!!!

2025-08-20 • via Nuitee
R
Ryan • family_with_children • au
7
2025-07-08 • via Nuitee
K
Krystha • young couple • es
8
Very good
2025-02-24 • via Nuitee
G
Guzman • young couple • us
10
Exceptional
2025-02-22 • via Nuitee
H
Henrik • family with young children • se
5
Passable
Pros:

Not so good as before stayed there many times before!!

2025-01-22 • via Nuitee
J
Julius Milson • friends
10
Pros:

Its quite and safe

2025-01-21 • via Nuitee
R
Ramirez • family with young children • ph
5
Passable
2025-01-19 • via Nuitee
G
Glenn • young couple • au
5
Passable
Pros:

Bathroom had good shower

Cons:

Noise

2024-05-28 • via Nuitee
Z
Zusi • family with young children • de
7
Good
Pros:

Ok

Cons:

The water in the shower floor need time to go through and I find it gross! Just like the water in the sink. Something is blocking!

2024-02-28 • via Nuitee
M
Michael • partner
8
Pros:

The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does

2024-02-10 • via Nuitee
S
Simon • young couple • gb
1
Very poor
Pros:

None

Cons:

The didn't allow my partner to stay there when I requested by email

2024-01-06 • via Nuitee
C
Charito • group • ca
3
Poor
2023-08-13 • via Nuitee
L
Lorie • family with young children • ph
9
Superb
Pros:

Nice

Cons:

No neflex

2023-04-17 • via Nuitee
R
Ronald • partner
8
Pros:

Still under renovation. Staff were nice but careless about towel changes etc.

2023-03-13 • via Nuitee
G
Grace • group • ph
7
Good
2023-02-09 • via Nuitee