Bannatyne Hotel Darlington

Hotels
8.2 (2648 reviews)
Southend Avenue , Darlington , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good value for money
Cons:
Limited parking
Room quality issues
Breakfast temperature concerns

Categories

Cleanliness
8.05
The hotel is described as clean; however, there were issues with service at times.
Service
8.45
Staff were generally helpful and friendly; some minor issues were noted.
Location
8.65
The location is consistently praised as excellent and convenient.
Room Quality
7.55
Some rooms were described as tired and dated, but others were comfortable.
Amenities
8.25
Amenities include great breakfast options and some pleasant extras like toiletries.
Value for Money
8.35
Guests felt the hotel offered good value, particularly with breakfast included.
Food and Beverage
7.95
Breakfast was generally good but some complaints about options and temperature.
Overall Experience
8.35
Overall, most guests seemed pleased with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:36

Property Description

Historical Charm Meets Modern Comfort

En-suite Rooms with Views - Enjoy the blend of 19th-century character and modern amenities in our en-suite rooms offering views of the town center or our beautiful gardens.

Access to Bannatyne Health Club and Spa - Guests have the privilege of accessing the Bannatyne Health Club and Spa, a modern gym with various exercise classes, swimming pools, and spa facilities, just a short walk or drive away.

Maxine’s Restaurant and Bar - Indulge in fresh, seasonal British cuisine, an array of wines, and single malt whiskies at our stylish Maxine’s Restaurant and Bar.

Book your stay now at Bannatyne Hotel Darlington for a perfect blend of history and luxury!

Important information:

Guests can receive discounted entry to the Bannatyne Health Club and Spa for GBP 10 per person.

A early check-in or a late check-out are only available by prior request, subject to an additional charge.

Please notice Bannatyne Hotel Darlington is a Cashless Unit

Please be aware a maximum of two guests requiring assistance (due to any form of disability or impairments) is permitted at the hotel on any given night due to fire, life safety policies, relating to the safe and appropriate time required to facilitate evacuation. Any guests that will require assistance from the hotel team to safely evacuate the property in case of an emergency for an overnight stay must state this at the booking stage.

Please note that there is no Dinner offering on Christmas Day

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2648 reviews
Cleanliness: 8.05
Service: 8.45
Location: 8.65
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 7.95
Overall Experience: 8.35
B
Berat Meric solo_traveller gb
5
2026-03-17 via Nuitee
K
Ken couple gb
9
Very good
Pros:

Very nice, clean, friendly, good breakfast. Easy access to town centre

Cons:

Update the dining chairs, a little TLC needed,

2026-03-16 via Nuitee
A
Anthony couple gb
9
2026-03-16 via Nuitee
P
Paula couple gb
10
Great location
Pros:

Very friendly approachable staff and great location to town

Cons:

I feel that sometimes the customers in the bar area are over looked especially when there is a function on that you are not part of

2026-03-15 via Nuitee
K
Karlu777 couple gb
10
Great stay - fantastic hotel in a perfect location
Pros:

Fantastic venue - superb location.
Great room with comfy bed......
Bathroom facilities perfect with wonderful Elemis products.
Great breakfast choice.
Staff fabulous - everyone friendly and helpful.
Thank you for making our stay so enjoyable.

Cons:

Nothing to add.

2026-03-15 via Nuitee
I
Ian solo_traveller gb
10
2026-03-15 via Nuitee
H
Hartley solo_traveller gb
10
2026-03-14 via Nuitee
W
where_am_I solo_traveller gb
9
Pros:

The hotel is in a good location for the town and the Darlington railway station, which is a 15 minute direct walk away. My room was very large and the bed comfortable. There was plenty of hot water and the shower pressure was excellent.

The staff were very friendly and courteous and the food and drinks reasonably priced for a hotel.

Cons:

Nothing really other than maybe the bathroom needs a bit of updating, but it didn't spoil my stay.

2026-03-13 via Nuitee
M
Mike Morris MBE couple gb
5
Would not stay again
Pros:

Position

Cons:

Place make up my room card on door to return to do not disturb? Bacon was like leather and inedible. Noisy room. Room 25 TV colour brojen

2026-03-13 via Nuitee
S
sophia couple gb
3
Pros:

The location was great

Cons:

The bed was really uncomfortable. The extractor fan was broken in the bathroom, so black mold was on the walls. The old sash windows were beautiful, but let the cold in. Not enough hot selection at breakfast, despite guests having to give notice on the time they will arrive at breakfast. Not enough parking spaces on peak times.

2026-03-12 via Nuitee
B
Babatunde solo_traveller gb
8
2026-03-12 via Nuitee
N
Nigel A couple gb
9
Overnight stay was lovely , breakfast lovely.
Pros:

Close to the town centre.

Cons:

Parking, terrible,.

2026-03-12 via Nuitee
K
Karen solo_traveller gb
10
2026-03-12 via Nuitee
G
Garjinder couple gb
10
2026-03-10 via Nuitee
J
James solo_traveller gb
8
Pros:

Excellent breakfast.

2026-03-10 via Nuitee
A
Andrew solo_traveller gb
9
Would definitely stay again
Pros:

Great attentive staff the room was spotless and excellent location

Cons:

If I could have asked for anything a little more natural light

2026-03-09 via Nuitee
S
Simon couple gb
9
Nice hotel with friendly staff and good food
Pros:

Easy to book, clean and bright. Room was good.

Cons:

Maybe a bit pricey for what you get?

2026-03-09 via Nuitee
J
jef couple gb
7
Another stay at Bannatynes still requires some updating and reverting to plated breakfasts
Pros:

Location was great main reason to book AGAIN
Evening Dinner was good

Cons:

The check in & Check outreception was frosty and lacked directions to facilities!
Again the choice of food at Breakfast no Black Pudding or Fried Bread, available food was being topped up but still not hot food. ordering of extras Poached eggs took a while.
Both the Dining Room & Bar area were cold, when mentioned in Dining Room some heat applied!
Bar are small and slow bar staff attempting to serve both the Ballroom & Dining area

2026-03-09 via Nuitee
L
Lynne couple gb
10
relaxing, friendly and lovely home from home atmosphere
Pros:

We like to stay at this hotel when visiting family as the location is convenient and the staff are all very professional and friendly, the rooms are comfortable and clean. The breakfast is lovely and we find the bar is a really nice place to sit in an evening after a busy day.

Cons:

nothing everything is perfect.

2026-03-08 via Nuitee
C
Christopher solo_traveller gb
8
2026-03-08 via Nuitee