Bannatyne Hotel Darlington

Hotels
8.2 (2738 reviews)
Southend Avenue , Darlington , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good value for money
Cons:
Limited parking
Room quality issues
Breakfast temperature concerns

Categories

Cleanliness
8.05
The hotel is described as clean; however, there were issues with service at times.
Service
8.45
Staff were generally helpful and friendly; some minor issues were noted.
Location
8.65
The location is consistently praised as excellent and convenient.
Room Quality
7.55
Some rooms were described as tired and dated, but others were comfortable.
Amenities
8.25
Amenities include great breakfast options and some pleasant extras like toiletries.
Value for Money
8.35
Guests felt the hotel offered good value, particularly with breakfast included.
Food and Beverage
7.95
Breakfast was generally good but some complaints about options and temperature.
Overall Experience
8.35
Overall, most guests seemed pleased with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:36

Property Description

Historical Charm Meets Modern Comfort

En-suite Rooms with Views - Enjoy the blend of 19th-century character and modern amenities in our en-suite rooms offering views of the town center or our beautiful gardens.

Access to Bannatyne Health Club and Spa - Guests have the privilege of accessing the Bannatyne Health Club and Spa, a modern gym with various exercise classes, swimming pools, and spa facilities, just a short walk or drive away.

Maxine’s Restaurant and Bar - Indulge in fresh, seasonal British cuisine, an array of wines, and single malt whiskies at our stylish Maxine’s Restaurant and Bar.

Book your stay now at Bannatyne Hotel Darlington for a perfect blend of history and luxury!

Important information:

Guests can receive discounted entry to the Bannatyne Health Club and Spa for GBP 10 per person.

A early check-in or a late check-out are only available by prior request, subject to an additional charge.

Please notice Bannatyne Hotel Darlington is a Cashless Unit

Please be aware a maximum of two guests requiring assistance (due to any form of disability or impairments) is permitted at the hotel on any given night due to fire, life safety policies, relating to the safe and appropriate time required to facilitate evacuation. Any guests that will require assistance from the hotel team to safely evacuate the property in case of an emergency for an overnight stay must state this at the booking stage.

Please note that there is no Dinner offering on Christmas Day

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2738 reviews
Cleanliness: 8.05
Service: 8.45
Location: 8.65
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 7.95
Overall Experience: 8.35
J
Joanne • solo_traveller • gb
8
Pros:

Beautiful building, great location

2026-05-13 • via Nuitee
J
john • solo_traveller • gb
7
Pros:

Room was nice and location was good.

Cons:

Couldn't get a parking space told to park in the town. Breakfast was lukewarm.

2026-05-13 • via Nuitee
L
Lunjie • solo_traveller • gb
10
2026-05-12 • via Nuitee
J
Jeannieann69 • solo_traveller • gb
10
A lovely place to stay.
Pros:

Very friendly and helpful staff. Cater well for gluten and dairy free. Excellent breakfast.

Cons:

Wine and evening meal a bit expensive but good quality.

2026-05-12 • via Nuitee
A
Andrew • family_with_children • gb
7
Best of the bunch in Darlington so far
Pros:

Breakfast was generally pretty good. Room was decent (quiet and comfy but a lot of stairs and a maze to get there). Staff were very helpful

Cons:

Paying £125+ per night I would expect better quality toilet paper ;) Breakfast coffee was horrific.

2026-05-10 • via Nuitee
M
Mel • solo_traveller • gb
8
Lovely place, great staff, delicious food
Pros:

great service, good food

2026-05-10 • via Nuitee
J
Jo • solo_traveller • gb
6
Sufficient for a short stay if looking for a bed and breakfast and minimal time in room/hotel.
Pros:

Location excellent to walk to restaurants/shops in Darlington.
Staff I met were friendly/efficient.

Cons:

Sadly the hotel itself in need of some TLC. It’s tired, paint peeling, room furnishings need upgrading/refurbishing/modernising, restaurant in similar need. Breakfast very ordinary buffet. Overall not great value for money.

2026-05-10 • via Nuitee
L
Linda • couple • gb
8
Excellent location, comfortable stay, good value
Pros:

Location was excellent, comfortable bed, spacious bathroom

Cons:

Sadly the staff were not particularly engaging

2026-05-09 • via Nuitee
G
Gary • extended_group • gb
9
2026-05-07 • via Nuitee
R
Robert • solo_traveller • gb
10
Pros:

Was clean staff excelent breakfast was great location good as i am slightly disabled they marked parking space at the door

Cons:

Every thing was perfect

2026-05-05 • via Nuitee
A
Alastair • solo_traveller • gb
8
Pros:

Bed was comfortable.
Good shower. Large bath towels.
Food in the restaurant was good and reasonably priced.
Good English breakfast...

2026-05-05 • via Nuitee
R
Russell • solo_traveller • gb
9
2026-05-04 • via Nuitee
C
Chris Daley. • solo_traveller • gb
10
Beautiful hotel
Pros:

Beautiful hotel, excellent staff and delicious food. Hot water is scalding hot.

2026-05-02 • via Nuitee
S
Sophia • solo_traveller • gb
10
Pros:

Breakfast is awesome and fancy! Great for staying with bikes.

2026-05-02 • via Nuitee
N
Norman • couple • gb
10
Did exactly what I wanted it to do , left me relaxed and chilled out
Pros:

Felt pleasant and very comfortable

Cons:

Nothing to complain about

2026-04-30 • via Nuitee
P
peter • solo_traveller • gb
8
nice basic hotel, overpriced
Pros:

Nice basic room, very clean.
Good location
Good breakfast
Nice bar, good beer.

Cons:

Room clean but peeling paint especially in bathroom, basic decor issues need to be sorted.
Could not work shower no matter how much I tried.
This was worth maybe £80-100 a night, not £150 (although I paid less as through booking.com); suspect this is due to lack of alternatives.
Staff a bit brusque, need some improved communication with guests

2026-04-30 • via Nuitee
M
Mark • couple • nl
3
Not worth the money
Pros:

Location

Cons:

The room was a bit shabby and dated. Very overpriced

2026-04-29 • via Nuitee
S
Suzannah • solo_traveller • gb
7
2026-04-29 • via Nuitee
N
NEIL • extended_group • gb
8
2026-04-28 • via Nuitee
C
Chris • solo_traveller • gb
3
Pros:

Staff were very pleasant and professional.

Cons:

The room and bathroom were dated it requied attention, window in the room rattled when open. People arguing in the corridors in the early hours of the morning kept us awake. Breakfast wall all gone by 9.20am and not replenished. We won't be returning.

2026-04-26 • via Nuitee