Holiday Inn Express Conway by IHG

Hotels
Holiday Inn Express
8.5 (321 reviews)
2330 Sanders Street , Conway , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Overpriced for the experience

Categories

Cleanliness
7.89
Some guests reported issues with room cleanliness.
Service
8.86
Most guests mentioned friendly and helpful staff.
Location
8.9
Location was praised for its convenience and nearby amenities.
Room Quality
7.85
Guests reported dampness and issues with room maintenance.
Amenities
8.88
Amenities such as breakfast and in-room facilities were positively reviewed.
Value for Money
7.84
Some felt the pricing was high given the room issues.
Food and Beverage
8.89
Breakfast received high praise from multiple guests.
Overall Experience
8.86
Overall, guests had positive experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:42

Property Description

Luxurious Amenities
Experience ultimate relaxation with our indoor pool, whirlpool, and free Wi-Fi. Unwind in rooms featuring a 42-inch flat-screen TV, microwave, and refrigerator for your convenience.

Delicious Dining Options
Start your day right with our daily continental breakfast. Craving a BBQ? Make use of our outdoor grills.

Convenient Location
Located just a short drive from the University of Central Arkansas, Faulkner County Museum, and Lake Conway, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Express Conway now for a memorable and comfortable experience!

Important information:

Guests must show a valid photo ID and credit card at check-in. Please note that all special requests cannot be guaranteed and are subject to availability at the time of check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 321 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 8.86
A
Angela couple us
8
2026-08-11 via Nuitee
J
Jim family_with_children us
9
2026-08-06 via Nuitee
J
John solo_traveller us
7
Good but not as expected compared to competitors compared to
Pros:

Good property and stay

Cons:

No coffee makers in room I had to go downstairs and get coffee every time aggravating

And the swimming pool is not functional and I stayed there three days

2026-08-04 via Nuitee
O
Olivia solo_traveller us
10
2026-08-03 via Nuitee
J
Jackson solo_traveller us
7
2026-07-08 via Nuitee
M
Mark solo_traveller us
10
2026-07-07 via Nuitee
J
Jeannie family_with_children us
10
2026-06-15 via Nuitee
J
Jennifer solo_traveller us
10
Overall great and comfortable stay.
Pros:

Location was right off of interstate, hotel one of top rated in the area, first night cost was reasonable. Breakfast was really good w/ lots of options. Room and dining area very clean. Comfy bed and pillows.

Cons:

I was charged $5 higher than Booking.com’s rate due to “card fee.” How else are you supposed to book a room online?? I feel that’s a ridiculous charge. Manager agreed to drop. I haven’t verified bank account. Staff took 5-10 mins to come to the desk at peak check out time. They were in the back office and ignored or didn’t hear my repeated calls to them. I also called on the telecom outside the door. No response. A little pricey on the weekend! ($170/king)

2026-06-15 via Nuitee
M
McCool solo_traveller us
10
2026-06-11 via Nuitee
S
Sarah couple us
10
Pros:

Love the pillows!!

2026-06-08 via Nuitee
C
Chastity couple us
10
2026-05-25 via Nuitee
K
Kelly family_with_children us
8
2026-05-20 via Nuitee
A
Angela couple us
8
2026-05-10 via Nuitee
L
LilyAnn couple us
10
2026-05-06 via Nuitee
A
Alanna family_with_children us
6
Pros:

Good location

Cons:

Beds were horribly worn down

2026-05-04 via Nuitee
R
Rhonda couple us
3
Not the best stay and I stay there a lot.both rooms were not clean or as clean as usual
Pros:

The location was exactly where I needed it to be

Cons:

The air would not stay on. It was 80 degrees when I got there. I kept trying to make it work. I called down to ask if there was a trick. Guy at front desk came to look. He did the same thing I had been doing and said it was working fine and left. It was not. It eventually climbed to 89 degrees. My friend who owns a hvac co came to look at it and he said it needed Freon and that I needed another room. The guy at desk argued with my friend but I finally got a new room and the air worked fine.

2026-04-27 via Nuitee
M
Marjorie solo_traveller us
7
A restful place to stay after a long day of work.
Pros:

Location was convenient. The room was clean and quiet.

Cons:

I had trouble the second night connecting my computer to wifi.

2026-04-13 via Nuitee
M
Michelle couple us
8
Convenient, but could use a few improvements
Pros:

Convent, close to highway, next to restaurants. Neat remote shade closures.

Cons:

Hot tub was cold and jets don’t work. We booked the room knowing we wanted to use the hot tub and were sadly disappointed. Only one elevator was working, leading to delays in going between floors.

2026-04-06 via Nuitee
S
Sheria family_with_children us
10
2026-03-30 via Nuitee
M
Morgan extended_group us
8
2026-03-30 via Nuitee